Hi
Working as a Mainframe programmer, I am automatically assumed to be an expert in all things IT and so a friend of the family has passed me a laptop to repair
What we have is the common Automatic Repair loop. The computer restarts, states "Preparing Automatic Repair" and "Diagnosis..." etc etc, and then does it all again. I cant get to the recovery menu or bios having tried different combinations of Shift F8, F12, F2.
All the help I have found so far recommends booting from disk. Unfortunately, the owner of the laptop has no manual or box or any record whatsoever of the product key.
The laptop came with windows 8 preinstalled.
I have tried to boot from a Windows 7 DVD, but it does not appear to be recognised and continues to do the automatic repair loop.
Any ideas?
Working as a Mainframe programmer, I am automatically assumed to be an expert in all things IT and so a friend of the family has passed me a laptop to repair
What we have is the common Automatic Repair loop. The computer restarts, states "Preparing Automatic Repair" and "Diagnosis..." etc etc, and then does it all again. I cant get to the recovery menu or bios having tried different combinations of Shift F8, F12, F2.
All the help I have found so far recommends booting from disk. Unfortunately, the owner of the laptop has no manual or box or any record whatsoever of the product key.
The laptop came with windows 8 preinstalled.
I have tried to boot from a Windows 7 DVD, but it does not appear to be recognised and continues to do the automatic repair loop.
Any ideas?
My Computer
System One
-
- OS
- Windows 8