Solved Resolution is stuck at 1280x1024

[PSherman123]

When you said at first post i installed a new version of windows 8.1, what did that mean exactly, from a disc or upgrade ? Did it work fine with what was before and what was that, Windows 8 or Windows 7 before this issue happened. Because if worked with windows 8 try figure why not with windows 8.1 as needs for chipset drivers be same unless possibly was Win 7.

It was from an upgrade and I had Windows 8 before.

@Derekimo - Okay, I'll run that tool in just a sec.

EDIT - Okay, done, what should I paste here?

 

[derekimo]

Yeah, upload the zip file.

 

[PSherman123]

Yeah, upload the zip file.

Okay here -

https://mega.co.nz/#!SEc0SQSI!QrFHq1Yf8Cgd80nnlJOc04Ln78HQpRjVcRgHiiEJ_W4

 

[derekimo]

Try this method next time, option two is for files,

http://www.eightforums.com/tutorials/2598-screenshots-files-upload-post-eight-forums.html

That's not the same motherboard listed on HP that you have in your computer, you have this board,

TA890GXB HD :: Motherboard :: BIOSTAR

Which has ATI integrated graphics,

INTEGRATED VIDEO	ATI Radeon™ HD4290 Graphics , Max. Memory Share Up to 512 MB
Support ATI Hybrid Crossfire

You need the chipset driver on the download tab,

TA890GXB HD :: Motherboard :: BIOSTAR

It doesn't list one for windows 8 but that's all you have to work with.

So all this Nvidia thought was for naught, at some point this Mobo was changed.

 

[derekimo]

If you do have trouble installing the chipset, try compatibility mode,

Under option two,

http://www.eightforums.com/tutorials/6832-compatibility-mode-use-windows-8-a.html

 

[PSherman123]

Okay, I got it Derekimo and it installed just fine without any errors. So from here should I restart my PC to see any changes?

Thanks for helping!

 

[derekimo]

Great. Yeah, restart and see if your display adapter gets recognized.

It should help discover any other devices that may not be present as well.

 

[PSherman123]

Great. Yeah, restart and see if your display adapter gets recognized.

It should help discover any other devices that may not be present as well.

Unfortunately it's not able to detect any other devices.

No idea why it's doing this

 

[derekimo]

Hmm, not what I was hoping for. Have you installed all the updates for windows?

Can you run that tool again and upload the zip, I just want to see if there are any changes.

 

[PSherman123]

Hmm, not what I was hoping for. Have you installed all the updates for windows?

Can you run that tool again and upload the zip, I just want to see if there are any changes.

Sure, here it is. I just installed all available updates from Windows including the optional ones.

 

[derekimo]

Thanks, what's weird is it does recognize the display chip as an ATI but calls it a Microsoft device,

Display Devices
---------------
          Card name: Microsoft Basic Display Adapter
       Manufacturer: (Standard display types)
          Chip type: ATI ATOMBIOS
           DAC type: (C) 1988-2005, ATI Technologies
        Device Type: Display-Only Device
         Device Key: Enum\PCI\VEN_1002&DEV_9714&SUBSYS_17051565&REV_00
     Display Memory: 256 MB
   Dedicated Memory: 0 MB
      Shared Memory: 256 MB
       Current Mode: 1280 x 1024 (32 bit) (64Hz)
       Monitor Name: HP 2009 Series Wide LCD Monitor
      Monitor Model: HP 2009
         Monitor Id: HWP2828
        Native Mode: 1600 x 900(p) (60.000Hz)

Can you try the auto detect here,

Download Drivers

It's the top box.

I see a couple BIOS updates newer than what you have,

BIOS Version/Date	American Megatrends Inc. 080015, 7/19/2010

I am hesitant to suggest that though, even though the latest one specifically addresses the GPU,

89GCP530.BST	Improve G.P.U. function ( Beta )	1024 KB	2011-05-30

Just see if the auto detect I linked above will see your card and offer you a driver.

 

[PSherman123]

Thanks, what's weird is it does recognize the display chip as an ATI but calls it a Microsoft device,

Display Devices
---------------
          Card name: Microsoft Basic Display Adapter
       Manufacturer: (Standard display types)
          Chip type: ATI ATOMBIOS
           DAC type: (C) 1988-2005, ATI Technologies
        Device Type: Display-Only Device
         Device Key: Enum\PCI\VEN_1002&DEV_9714&SUBSYS_17051565&REV_00
     Display Memory: 256 MB
   Dedicated Memory: 0 MB
      Shared Memory: 256 MB
       Current Mode: 1280 x 1024 (32 bit) (64Hz)
       Monitor Name: HP 2009 Series Wide LCD Monitor
      Monitor Model: HP 2009
         Monitor Id: HWP2828
        Native Mode: 1600 x 900(p) (60.000Hz)

Can you try the auto detect here,

Download Drivers

It's the top box.

I see a couple BIOS updates newer than what you have,

BIOS Version/Date    American Megatrends Inc. 080015, 7/19/2010

I am hesitant to suggest that though, even though the latest one specifically addresses the GPU,

89GCP530.BST    Improve G.P.U. function ( Beta )    1024 KB    2011-05-30

Just see if the auto detect I linked above will see your card and offer you a driver.

It says that it's unable to find a driver for my system, I'm willing to try anything, even the Bios thing.

 

[derekimo]

Sorry for the delay, I'm just not comfortable with doing that yet. If it worked before it should work now with drivers.

Are you using the HDMI for one of your monitors?

There is an HDMI driver and an audio driver that don't look like they are installed.

Both of those have W8 versions here,

TA890GXB HD :: Motherboard :: BIOSTAR

 

[PSherman123]

Sorry for the delay, I'm just not comfortable with doing that yet. If it worked before it should work now with drivers.

Are you using the HDMI for one of your monitors?

There is an HDMI driver and an audio driver that don't look like they are installed.

Both of those have W8 versions here,

TA890GXB HD :: Motherboard :: BIOSTAR

Thanks for the reply back and I use a DVI & VGA connection for my monitors.

 

[derekimo]

OK, install those drivers anyway, from your logs it looks like they are running on basic drivers.

You can try going in the BIOS (DELETE key at boot) and on the EXIT tab, select Load Optimal Defaults, F10 will save and exit.

 

[PSherman123]

OK, install those drivers anyway, from your logs it looks like they are running on basic drivers.

You can try going in the BIOS (DELETE key at boot) and on the EXIT tab, select Load Optimal Defaults, F10 will save and exit.

View attachment 63464

Unfortunately, nothing. Do you think if I re-install Windows 7 it will work? Or no?

 

[derekimo]

If that's what you had on there before, it's certainly worth trying.

If it was me, I would try it just to rule out hardware issues, if it works on 7 then it isn't hardware related and we need to find out why it isn't working.

Also, to prevent confusion like the beginning of this thread had can you add this to your system specs in the Motherboard field,

Biostar TA890GXB HD Ver. 6.x

 

[PSherman123]

If that's what you had on there before, it's certainly worth trying.

If it was me, I would try it just to rule out hardware issues, if it works on 7 then it isn't hardware related and we need to find out why it isn't working.

Also, to prevent confusion like the beginning of this thread had can you add this to your system specs in the Motherboard field,

Biostar TA890GXB HD Ver. 6.x

Okay, only problem is with when I try to boot from USB I edit the boot device priority and make USB at the top and after saving that it tells me to ""Reboot and Select proper Boot device or Insert Boot Media in selected Boot Device and press a key." But that's a different issue. I'll try to get Windows 7 installed and once I do that I'll tell you what happens. You'll probably hear from me on Monday or Tuesday at the latest on this issue.

Thanks.

 

[derekimo]

If that's what you had on there before, it's certainly worth trying.

If it was me, I would try it just to rule out hardware issues, if it works on 7 then it isn't hardware related and we need to find out why it isn't working.

Also, to prevent confusion like the beginning of this thread had can you add this to your system specs in the Motherboard field,

Biostar TA890GXB HD Ver. 6.x

Okay, only problem is with when I try to boot from USB I edit the boot device priority and make USB at the top and after saving that it tells me to ""Reboot and Select proper Boot device or Insert Boot Media in selected Boot Device and press a key." But that's a different issue. I'll try to get Windows 7 installed and once I do that I'll tell you what happens. You'll probably hear from me on Monday or Tuesday at the latest on this issue.

Thanks.

Thanks for updating your specs.

Instead of setting the boot device priority in the BIOS for the USB, leave it at your HDD (Or DVD drive if that's what it was) and use the one time boot menu key which I believe is Esc key.

We'll be here, and get this figured out with you.

 

[PSherman123]

If that's what you had on there before, it's certainly worth trying.

If it was me, I would try it just to rule out hardware issues, if it works on 7 then it isn't hardware related and we need to find out why it isn't working.

Also, to prevent confusion like the beginning of this thread had can you add this to your system specs in the Motherboard field,

Biostar TA890GXB HD Ver. 6.x

Okay, only problem is with when I try to boot from USB I edit the boot device priority and make USB at the top and after saving that it tells me to ""Reboot and Select proper Boot device or Insert Boot Media in selected Boot Device and press a key." But that's a different issue. I'll try to get Windows 7 installed and once I do that I'll tell you what happens. You'll probably hear from me on Monday or Tuesday at the latest on this issue.

Thanks.

Thanks for updating your specs.

Instead of setting the boot device priority in the BIOS for the USB, leave it at your HDD (Or DVD drive if that's what it was) and use the one time boot menu key which I believe is Esc key.

We'll be here, and get this figured out with you.

Okay sweet, thanks, the boot menu key worked, and now installing Windows 7. I was trying for a long time to try to get that to work a few days ago, and all you had to do was press a button on your keyboard.

:shock: