Random CTDs in games, same exception code c0000005

Funny part is googling the event code and locale id comes up with a tons of matches.

I think I understand what the problem is, I think its a memory buffer overflow. Thing is I don't know if its malware causing it or just conflicting software.
 
Last edited:

My Computer

System One

  • OS
    Windows 8.1 Enterprise x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom
    CPU
    AMD based
    Motherboard
    AMD based
    Memory
    16 GB DDR3
    Graphics Card(s)
    Radeon based
    Sound Card
    onboard
    Monitor(s) Displays
    Asus VX238
    Screen Resolution
    1920x1080
    Hard Drives
    120 GB SSD
    1TB storage
    PSU
    Thermaltake Toughpower XT 775W
    Case
    Thermaltake Dokker
    Cooling
    Xigametek Darknight II
    Keyboard
    Logitech gaming
    Mouse
    Roccat gaming
    Internet Speed
    30 mb
    Browser
    IE :D
    Antivirus
    Huh?
The problem is not only happening with games, it used to happen sometimes to Avira antivirus and now its happening again.

Im really out of ideas here.....
 

My Computer

System One

  • OS
    Windows 8.1 Enterprise x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom
    CPU
    AMD based
    Motherboard
    AMD based
    Memory
    16 GB DDR3
    Graphics Card(s)
    Radeon based
    Sound Card
    onboard
    Monitor(s) Displays
    Asus VX238
    Screen Resolution
    1920x1080
    Hard Drives
    120 GB SSD
    1TB storage
    PSU
    Thermaltake Toughpower XT 775W
    Case
    Thermaltake Dokker
    Cooling
    Xigametek Darknight II
    Keyboard
    Logitech gaming
    Mouse
    Roccat gaming
    Internet Speed
    30 mb
    Browser
    IE :D
    Antivirus
    Huh?
If this is of any relevance event viewer shows this happening right at the same time as the avira crash.
These are the two crash reports at same exact time.

Log Name: Application
Source: .NET Runtime
Date: 7/26/2014 8:00:10 AM
Event ID: 1026
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: xxxxxxxx
Description:
Application: Avira.OE.Systray.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: exception code c0000005, exception address 66C1EE4C
Stack:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name=".NET Runtime" />
<EventID Qualifiers="0">1026</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-07-26T15:00:10.000000000Z" />
<EventRecordID>1733</EventRecordID>
<Channel>Application</Channel>
<Computer>xxxxxxx</Computer>
<Security />
</System>
<EventData>
<Data>Application: Avira.OE.Systray.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: exception code c0000005, exception address 66C1EE4C
Stack:
</Data>
</EventData>
</Event>

And this is the actual avira crash at same exact time.

Log Name: Application
Source: Application Error
Date: 7/26/2014 8:00:10 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: xxxxxx
Description:
Faulting application name: Avira.OE.Systray.exe, version: 1.1.17.31000, time stamp: 0x53ba89f5
Faulting module name: AppProfiles.dll, version: 1.0.5.5, time stamp: 0x5277f418
Exception code: 0xc0000005
Fault offset: 0x0002ee4c
Faulting process id: 0xf70
Faulting application start time: 0x01cfa8e1f9670f2b
Faulting application path: C:\Program Files (x86)\Avira\My Avira\Avira.OE.Systray.exe
Faulting module path: C:\Program Files (x86)\RadeonPro\AppProfiles.dll
Report Id: 89a0d1e5-14d5-11e4-826d-d050991a2af0
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-07-26T15:00:10.000000000Z" />
<EventRecordID>1734</EventRecordID>
<Channel>Application</Channel>
<Computer>xxxxxxx</Computer>
<Security />
</System>
<EventData>
<Data>Avira.OE.Systray.exe</Data>
<Data>1.1.17.31000</Data>
<Data>53ba89f5</Data>
<Data>AppProfiles.dll</Data>
<Data>1.0.5.5</Data>
<Data>5277f418</Data>
<Data>c0000005</Data>
<Data>0002ee4c</Data>
<Data>f70</Data>
<Data>01cfa8e1f9670f2b</Data>
<Data>C:\Program Files (x86)\Avira\My Avira\Avira.OE.Systray.exe</Data>
<Data>C:\Program Files (x86)\RadeonPro\AppProfiles.dll</Data>
<Data>89a0d1e5-14d5-11e4-826d-d050991a2af0</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>

I think the problem might have to do with .NET runtime since that's what the first crash points too as source, thing is I have both .NET framework 3.5 and 4.5 installed, I don't know what the problem could be.
 

My Computer

System One

  • OS
    Windows 8.1 Enterprise x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom
    CPU
    AMD based
    Motherboard
    AMD based
    Memory
    16 GB DDR3
    Graphics Card(s)
    Radeon based
    Sound Card
    onboard
    Monitor(s) Displays
    Asus VX238
    Screen Resolution
    1920x1080
    Hard Drives
    120 GB SSD
    1TB storage
    PSU
    Thermaltake Toughpower XT 775W
    Case
    Thermaltake Dokker
    Cooling
    Xigametek Darknight II
    Keyboard
    Logitech gaming
    Mouse
    Roccat gaming
    Internet Speed
    30 mb
    Browser
    IE :D
    Antivirus
    Huh?

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)

My Computer

System One

  • OS
    Windows 8.1 Enterprise x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom
    CPU
    AMD based
    Motherboard
    AMD based
    Memory
    16 GB DDR3
    Graphics Card(s)
    Radeon based
    Sound Card
    onboard
    Monitor(s) Displays
    Asus VX238
    Screen Resolution
    1920x1080
    Hard Drives
    120 GB SSD
    1TB storage
    PSU
    Thermaltake Toughpower XT 775W
    Case
    Thermaltake Dokker
    Cooling
    Xigametek Darknight II
    Keyboard
    Logitech gaming
    Mouse
    Roccat gaming
    Internet Speed
    30 mb
    Browser
    IE :D
    Antivirus
    Huh?
My mistake! I don't know who moved it here - and I was never notified that the topic had been moved.

I wonder if no one else is responding because we've already established a continuing topic (they don't want to interfere in the work that was ongoing).

I strongly suggest that you start a new topic - that way others will feel free to chime in and make suggestions.
Good luck!
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)

My Computer

System One

  • OS
    Windows 8.1 Enterprise x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom
    CPU
    AMD based
    Motherboard
    AMD based
    Memory
    16 GB DDR3
    Graphics Card(s)
    Radeon based
    Sound Card
    onboard
    Monitor(s) Displays
    Asus VX238
    Screen Resolution
    1920x1080
    Hard Drives
    120 GB SSD
    1TB storage
    PSU
    Thermaltake Toughpower XT 775W
    Case
    Thermaltake Dokker
    Cooling
    Xigametek Darknight II
    Keyboard
    Logitech gaming
    Mouse
    Roccat gaming
    Internet Speed
    30 mb
    Browser
    IE :D
    Antivirus
    Huh?
Based on the info in the PM that you sent me:

From here ( joeware ) that logon session ID belongs to Session 0
Along with the rest of the stuff that you posted, I suspect it's a problem with the rogame.exe process making memory access' that it doesn't have permission to do.

First step is to uninstall the game and see if that stops the errors.
If that does it, then the next step is to install the latest, Win8.1 compatible version of the game (on a fully updated system) and see if the problem returns.

If you're worried about a hijack/compromise of your system, I'd suggest doing several independent scans of your system.
Here's a link to an older list of free scans that I made: Free Online AntiMalware Resources
It's an older list, so some of them may not work with Win8.1
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
Actually a lot of appz were crashing not the just the game, I think I solved it from help from a friend who said it may have to do with a service, in concrete the windows error reporting service, I had it on manual and set it to auto and so far no crashes. Either that or it has to do with API monitoring on video tweaking tool called radeon pro, I just found out that was causing Razer mouse driver to crash with same exception code and locale id as games.

As far as system compromised is concerned it has happened in the past but were not baby viruses. They were hacking in and dropping custom rootkits and firmware rootkits for the hardware.

Which is why Im buying kaspersky UEFI av as soon as its realeased to the public.
 
Last edited:

My Computer

System One

  • OS
    Windows 8.1 Enterprise x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom
    CPU
    AMD based
    Motherboard
    AMD based
    Memory
    16 GB DDR3
    Graphics Card(s)
    Radeon based
    Sound Card
    onboard
    Monitor(s) Displays
    Asus VX238
    Screen Resolution
    1920x1080
    Hard Drives
    120 GB SSD
    1TB storage
    PSU
    Thermaltake Toughpower XT 775W
    Case
    Thermaltake Dokker
    Cooling
    Xigametek Darknight II
    Keyboard
    Logitech gaming
    Mouse
    Roccat gaming
    Internet Speed
    30 mb
    Browser
    IE :D
    Antivirus
    Huh?
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