Optional Update KB3000850

Got this optional update (KB3000850) today and no information yet.
It was 723.9 MB and took forever to install.

I will wait for the information to be posted before I update my Laptop.

UPDATE: MS just released the information. Its a Nov 2014 rollup so that is why it was so big.

https://support.microsoft.com/kb/3000850


Jim :cool:
 
I had the installation of this update fail using Windows Update. I had several error codes, which I didn't write down. I tried several things to reset the Windows Update history and cleared the downloaded file cache with no luck. I downloaded the update and tried it manually. It too failed. I then looked in the logs and found the same error as lafargeotte: "The system cannot find the file specified." (Command line: ""C:\WINDOWS\system32\wusa.exe"

Some searching brought up the suggestion to open an command prompt as administrator and run "sfc /scannow". I did that, it fixed some errors. I then re-tried to install the update and it worked. Hope this helps someone, it got me past my issues with KB3000850.

Just to update, I ran Dism /Online /Cleanup-Image /RestoreHealth, and sfc /scannow, both as administrator, both found no problems. Just to be sure I also ran sfc /scannow at boot, that also found no problems.
Tried to install the update, still failed!
Attached my CBS log if anyone knows how to look into it.

Success on my desktop!

Decided to try again. Ran Dism /Online /Cleanup-Image /RestoreHealth, no problems reported. Ran sfc /scannow and it repaired some start menu items (which I deleted some time ago as not used):
Accessibility - Windows Speech Recognition
System Tools - Default Programs, Task Manager and Windows Easy Transfer.

I ran the update from downloaded stand alone installer. When it finished and restarted (about 20 minutes for the update and restart) I ran Windows Update and it showed the same update reference with an 11mb file still needed to be installed. Downloaded that and restarted, and all seems fine. No noticeable change in PC speed, so it seems to have finally done the job.

Now to tackle the laptop!
 

My Computer

System One

  • OS
    Windows 8 Pro x64
    System Manufacturer/Model
    Custom Build
    CPU
    AMD Phenom Quad Core 9865
    Motherboard
    Foxconn A6VMX
    Memory
    4GB
    Graphics Card(s)
    ATI RADEON HD6450
    Sound Card
    Realtek HD
    Monitor(s) Displays
    Samsung SyncMaster P2250
    Screen Resolution
    1920 x 1080
    Hard Drives
    Seagate ST380815AS (80GB) System Disk
    Seagate ST31000528AS (1TB) - 2 Partitions (Programs & Storage)
    Samsung HD1035SJ (1TB) - 2 Partitions (Downloads & BackUp)
    PSU
    450 watt
    Case
    Generic
    Cooling
    CPU & Case Fan
    Keyboard
    Logitech MK700
    Mouse
    Logitech M705
    Internet Speed
    20Gbs
I ran the update from downloaded stand alone installer. When it finished and restarted (about 20 minutes for the update and restart) I ran Windows Update and it showed the same update reference with an 11mb file still needed to be installed. Downloaded that and restarted, and all seems fine. No noticeable change in PC speed, so it seems to have finally done the job.

Now to tackle the laptop!

Same here, after the stand alone install I ran Windows Update again and it brought up an 11mb download. It installed with no problems and everything seems fine. As for speed, it seems like my computer now goes from the welcome screen to the desktop much quicker. Maybe SFC fixed something that was hanging it up there. Or maybe I'm imagining things. :)
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self assembled
    CPU
    AMD FX 4130 3.8 GHz
    Motherboard
    Gigabyte GA-78LMT-USB3 Version 5.0
    Memory
    8 Gb
    Graphics Card(s)
    ATI Radeon HD 4300/4500
    Browser
    Firefox
    Antivirus
    Windows Defender
I had the installation of this update fail using Windows Update. I had several error codes, which I didn't write down. I tried several things to reset the Windows Update history and cleared the downloaded file cache with no luck. I downloaded the update and tried it manually. It too failed. I then looked in the logs and found the same error as lafargeotte: "The system cannot find the file specified." (Command line: ""C:\WINDOWS\system32\wusa.exe"

Some searching brought up the suggestion to open an command prompt as administrator and run "sfc /scannow". I did that, it fixed some errors. I then re-tried to install the update and it worked. Hope this helps someone, it got me past my issues with KB3000850.

Just to update, I ran Dism /Online /Cleanup-Image /RestoreHealth, and sfc /scannow, both as administrator, both found no problems. Just to be sure I also ran sfc /scannow at boot, that also found no problems.
Tried to install the update, still failed!
Attached my CBS log if anyone knows how to look into it.

Success on my desktop!

Decided to try again. Ran Dism /Online /Cleanup-Image /RestoreHealth, no problems reported. Ran sfc /scannow and it repaired some start menu items (which I deleted some time ago as not used):
Accessibility - Windows Speech Recognition
System Tools - Default Programs, Task Manager and Windows Easy Transfer.

I ran the update from downloaded stand alone installer. When it finished and restarted (about 20 minutes for the update and restart) I ran Windows Update and it showed the same update reference with an 11mb file still needed to be installed. Downloaded that and restarted, and all seems fine. No noticeable change in PC speed, so it seems to have finally done the job.

Now to tackle the laptop!

Did exactly the same thing with the laptop. All went OK.

The only difference, there was not the extra 11mb update this time!

All is well.

Strange that it took quite a few attempts to sort itself out though.
 

My Computer

System One

  • OS
    Windows 8 Pro x64
    System Manufacturer/Model
    Custom Build
    CPU
    AMD Phenom Quad Core 9865
    Motherboard
    Foxconn A6VMX
    Memory
    4GB
    Graphics Card(s)
    ATI RADEON HD6450
    Sound Card
    Realtek HD
    Monitor(s) Displays
    Samsung SyncMaster P2250
    Screen Resolution
    1920 x 1080
    Hard Drives
    Seagate ST380815AS (80GB) System Disk
    Seagate ST31000528AS (1TB) - 2 Partitions (Programs & Storage)
    Samsung HD1035SJ (1TB) - 2 Partitions (Downloads & BackUp)
    PSU
    450 watt
    Case
    Generic
    Cooling
    CPU & Case Fan
    Keyboard
    Logitech MK700
    Mouse
    Logitech M705
    Internet Speed
    20Gbs
Solution for two of my systems

I just registered with this forum to relate to you the solution that worked for me to install KB3000580. Previously, on two Windows 8.1 computers, the update would not install, indicating a failure each time I tried, with no failure code. Here are the summarized system configurations:

Computer 1-
Windows 8.1
OS on HDD
Page file set to OS partition, automatically managed by Windows
GUI configured with Classic Shell
Anti-virus is Windows Defender

Computer 2
Windows 8.1
OS on SSD
GUI running under Stardock Start8 and WindowBlinds
Page File set 400min, 2000max on a non-OS partition, non-OS disk (lots of RAM)
Anti-virus is Windows Defender

After many update installation attempts on both computers through the Windows Update application and through manual installation attempts of the KB3000850, I only achieved installation failures. Here is what worked for both machines, in order of task performed:

  • turn off all non-critical services via services.msc
  • computer with Stardock Start8 and WindowBlinds - in Services.msc, disable Start8 and WindowBlinds/computer with Classic Shell - set Classic Shell to not start with Windows (bypass Classic Shell start menu)
  • restart computer
  • open a Command Prompt with administrator privileges, run sfc /scannow (it found OS corrupted files on both computers)
  • manually install KB3000850 (use downloaded file from Microsoft)
  • reboot (note, reboot took quite a while as Windows was configuring OS)
  • turn back on services that where turned off during update preparation
  • turn back on/enable full functionality of Start8 and WindowBlinds/Classic Shell
  • run defragmenting software (or Disk Optimizer-TRIM for SSD)

The update on both computers was completely successful. The update is rather substantial. I recommend you do not skip the last step of optimizing/defragmenting the disk OS partition. After two or three reboots, both computers run just as fast as before the update, and there are no anomalies in any programs or applications. Boot-to-desktop is just as fast as before.
 
Last edited:

My Computer

System One

  • OS
    Windows 8.1
I just registered with this forum to relate to you the solution that worked for me to install KB3000580. Previously, on two Windows 8.1 computers, the update would not install, indicating a failure each time I tried, with no failure code. Here are the summarized system configurations:

Computer 1-
Windows 8.1
OS on HDD
Page file set to OS partition, automatically managed by Windows
GUI configured with Classic Shell
Anti-virus is Windows Defender

Computer 2
Windows 8.1
OS on SSD
GUI running under Stardock Start8 and WindowBlinds
Page File set 400min, 2000max on a non-OS partition, non-OS disk (lots of RAM)
Anti-virus is Windows Defender

After many update installation attempts on both computers through the Windows Update application and through manual installation attempts of the KB3000850, I only achieved installation failures. Here is what worked for both machines, in order of task performed:

  • turn off all non-critical services via services.msc
  • computer with Stardock Start8 and WindowBlinds - in Services.msc, disable Start8 and WindowBlinds/computer with Classic Shell - set Classic Shell to not start with Windows (bypass Classic Shell start menu)
  • restart computer
  • open a Command Prompt with administrator privileges, run sfc /scannow (it found OS corrupted files on both computers)
  • manually install KB3000850 (use downloaded file from Microsoft)
  • reboot (note, reboot took quite a while as Windows was configuring OS)
  • turn back on services that where turned off during update preparation
  • turn back on/enable full functionality of Start8 and WindowBlinds/Classic Shell
  • run defragmenting software (or Disk Optimizer-TRIM for SSD)

The update on both computers was completely successful. The update is rather substantial. I recommend you do not skip the last step of optimizing/defragmenting the disk OS partition. After two or three reboots, both computers run just as fast as before the update, and there are no anomalies in any programs or applications. Boot-to-desktop is just as fast as before.

Wow that's really a lot to go through just to install a simple Window update!!! I guess I just got lucky with my three running 8.1.1 and Classic Shell.
 

My Computer

System One

  • OS
    Windows 8.1 Pro MC
    Computer type
    Laptop
    System Manufacturer/Model
    Asus G75VW / Z97 Pro
    CPU
    Intel Core i7-3610QM / I7-4790K
    Motherboard
    Z97 Pro
    Memory
    16 GB Hyundai HTM315156CFR8C-PB PC3-12800
    Graphics Card(s)
    nVIDIA GeForce GTX 670M (GF114M)
    Sound Card
    VIA 6.0.10.1600
    Screen Resolution
    1080
    Hard Drives
    Samsung 850 Pro 256, Samsung 850 Pro 1TB
    Internet Speed
    30 down 3 up
    Browser
    Explorer 11
    Antivirus
    NIS and Malwarebytes
I am still not positive what prevented installation during the first few attempts, but it apparently was the start menu and GUI customization software- Start8, WindowBlinds/Classic Shell. I don't know if the other items I detailed in the bullets in my post above played a large role or any role in inhibiting installation. Frankly, I had spent so much time trying to get that monster to install, I just pulled out all the stops...and it worked. Both computers are working perfectly now.
 
Last edited:

My Computer

System One

  • OS
    Windows 8.1
Applied it some days ago on 3 laptops, different makes & 32\64 bit, installed without hiccups and (seemingly) zero problems thereafter.
 

My Computer

System One

  • OS
    W8.1, W7
    Computer type
    Laptop
    System Manufacturer/Model
    HP \ Toshiba \ Lenovo \ Dell E7440
    Browser
    FF
I am still not positive what prevented installation during the first few attempts, but it apparently was the start menu and GUI customization software- Start8, WindowBlinds/Classic Shell.

FWIW, I am running Classic Shell and had issues. Maybe that is causing problems?
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self assembled
    CPU
    AMD FX 4130 3.8 GHz
    Motherboard
    Gigabyte GA-78LMT-USB3 Version 5.0
    Memory
    8 Gb
    Graphics Card(s)
    ATI Radeon HD 4300/4500
    Browser
    Firefox
    Antivirus
    Windows Defender
I am still not positive what prevented installation during the first few attempts, but it apparently was the start menu and GUI customization software- Start8, WindowBlinds/Classic Shell.

FWIW, I am running Classic Shell and had issues. Maybe that is causing problems?

If so it must be hit or miss. I have Classic Shell and had no problem. Only disabled anti-virus while installing.
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model
    Acer V3 771G-6443
    CPU
    i5-3230m
    Motherboard
    Acer VA70_HC (U3E1)
    Memory
    8GB DDR3 PC3-12800 (800 MHz)
    Graphics Card(s)
    HD4000 + GeForce GT 730M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP Display on Intel HD Graphics 4000
    Screen Resolution
    1600x900 pixels
    Hard Drives
    Samsung SSD 850 EVO 250 GB
    ADATA SSD SP900 128GB
    PSU
    90 watt brick
    Mouse
    Bluetooth
    Antivirus
    Comodo
    Other Info
    Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.
Got this optional update (KB3000850) today and no information yet.
It was 723.9 MB and took forever to install.

I will wait for the information to be posted before I update my Laptop.

UPDATE: MS just released the information. Its a Nov 2014 rollup so that is why it was so big.

https://support.microsoft.com/kb/3000850


Jim :cool:

Good luck with your as far as i know a lot a lot of computer crash or top of the line problems. no shut down or restart. programs not working. explorer went on vacation. slow computer. system restore not working. take a while to repair. try uninstall from programs and feature-view install updates.
 

My Computer

System One

  • OS
    8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    hp envy dv7
    Memory
    8gb
    Browser
    firefox
    Antivirus
    avast
try to unistall directly instead. reconfigure the whole computer.
 

My Computer

System One

  • OS
    8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    hp envy dv7
    Memory
    8gb
    Browser
    firefox
    Antivirus
    avast
I am still not positive what prevented installation during the first few attempts, but it apparently was the start menu and GUI customization software- Start8, WindowBlinds/Classic Shell.

FWIW, I am running Classic Shell and had issues. Maybe that is causing problems?

If so it must be hit or miss. I have Classic Shell and had no problem. Only disabled anti-virus while installing.

I wonder what its all about. I updated An Asus G75, HP Envoy Touch Screen and home built Asus P7P Pro board I have Norton IS running on all and Classic Shell, I have no issues on any of the three?
 

My Computer

System One

  • OS
    Windows 8.1 Pro MC
    Computer type
    Laptop
    System Manufacturer/Model
    Asus G75VW / Z97 Pro
    CPU
    Intel Core i7-3610QM / I7-4790K
    Motherboard
    Z97 Pro
    Memory
    16 GB Hyundai HTM315156CFR8C-PB PC3-12800
    Graphics Card(s)
    nVIDIA GeForce GTX 670M (GF114M)
    Sound Card
    VIA 6.0.10.1600
    Screen Resolution
    1080
    Hard Drives
    Samsung 850 Pro 256, Samsung 850 Pro 1TB
    Internet Speed
    30 down 3 up
    Browser
    Explorer 11
    Antivirus
    NIS and Malwarebytes
I put it in yesterday, just left it minimised, and carried on with whatever.
 

My Computer

System One

  • OS
    Win 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    pc specialist made to order
    CPU
    Intel® Core™i7 Quad Core Processor i7-4790 (3.6GHz) 8MB Cache
    Motherboard
    ASUS® H81M-PLUS: Micro-ATX, LG1150, USB 3.0, SATA 6GBs
    Memory
    16GB KINGSTON DUAL-DDR3 1600MHz (2 x 8GB)
    Graphics Card(s)
    2GB NVIDIA GEFORCE GTX 750 Ti - DVI, mHDMI, VGA - 3D Vision Ready
    Sound Card
    ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
    Monitor(s) Displays
    iiyama 24 inch flat screen
    Screen Resolution
    1920 x 1080
    Hard Drives
    1TB 3.5" SEAGATE SSHD, SATA 6Gb/s 7200 RPM (64MB + 8GB SSD CACHE)

    2TB Seagate SATA HDD

    500Gb SATA docked
    Case
    In Win Turbo
    Cooling
    Super Quiet 22dBA Triple Copper Heatpipe Intel CPU Cooler
    Keyboard
    microsoft mutlimedia keyboard
    Mouse
    logitech corded
    Internet Speed
    152mb
    Browser
    FF, IE11
    Antivirus
    AVG Internet Security 2015
    Other Info
    16x BLU-RAY WRITER DRIVE, 16x DVD ±R/±RW

    10/100/1000 GIGABIT LAN PORT
MS develops OS software that manages computer hardware, the navigation of, and configuration of the OS itself. They make changes to code and/or add additional code for the safety of or the ease of use of that system. Since when do they have to test every third-party software for running, use, and stability? Nay. It’s up to the developer to keep up with the changes, not the other way around. Changes and/or additions via Windows update are made monthly. Any developer needs to keep up with those. MS is more than happy to share those changes with developers.

If it affects an MS OS or product, then one has a legitimate complaint. If not of the OS itself, then rather that MS didn’t change the code in their program/product to meet those changes and/or additions.

Looks to me that Avast dropped the ball, not MS.

Well said. Microsoft checking out whether their updates affect all other software is just as unrealistic as believing that Microsoft technicians would really take the time to ring you out of the blue and advise you they've found problems with your computer that they're more than happy to fix for you :D.

I've been watching this thread with interest and haven't attempted this update yet, but it's System Image time so once that's out of the way will maybe give it a go, knowing I have a fall-back in place.
 

My Computer

System One

  • OS
    Win8.1 64bit, Windows 10 TP on VMWare Player
    Computer type
    Laptop
    System Manufacturer/Model
    Dell Inspiron 15 3521
    CPU
    1.80 gigahertz Intel Core i5-3337U
    Motherboard
    Dell Inc. 0010T1 A00
    Memory
    8gb
    Graphics Card(s)
    Intel HD Graphics 4000
    Sound Card
    Realtek HD Audio & Intel Display Audio
    Hard Drives
    TOSHIBA MQ01ABD050 [Hard drive] (500.11 GB)
    Cooling
    Additional fan
    Mouse
    Kensington Trackball
    Browser
    IE
    Antivirus
    Emsisoft Internet Security, Malwarebytes free & antiexploit
I wander if MS does the same like for instance auto industry. When I worked in auto spare brake parts industry, I used to get advanced warnings from all car manufacturers about planed changes of the car parts so we can prepare for production of them and stay current. Japanese MFGs used to make some changes few times a year but I still had enough time to adjust production.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home made
    CPU
    AMD Ryzen7 2700x
    Motherboard
    Asus Prime x470 Pro
    Memory
    16GB Kingston 3600
    Graphics Card(s)
    Asus strix 570 OC 4gb
    Hard Drives
    Samsung 960 evo 250GB
    Silicon Power V70 240GB SSD
    WD 1 TB Blue
    WD 2 TB Blue
    Bunch of backup HDDs.
    PSU
    Sharkoon, Silent Storm 660W
    Case
    Raidmax
    Cooling
    CCM Nepton 140xl
    Internet Speed
    40/2 Mbps
    Browser
    Firefox
    Antivirus
    WD
Looks decent. With apparent performance enhancements
 

My Computer

System One

  • OS
    Windows 8.1 64-bit (6.3, Build 9600)
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo G500
    CPU
    Intel i3-312M @ 2.50GHz
    Memory
    4G RAM
    Graphics Card(s)
    Intel HD Graphics 4000
    Screen Resolution
    1366x768 HD
    Hard Drives
    600G SATA Hard Disc Drive
    Internet Speed
    32Mb/s DL 23Mb/s Ul
    Browser
    Google Chrome
    Antivirus
    Malwarebytes
you have 50%of the reason

MS develops OS software that manages computer hardware, the navigation of, and configuration of the OS itself. They make changes to code and/or add additional code for the safety of or the ease of use of that system. Since when do they have to test every third-party software for running, use, and stability? Nay. It’s up to the developer to keep up with the changes, not the other way around. Changes and/or additions via Windows update are made monthly. Any developer needs to keep up with those. MS is more than happy to share those changes with developers.

If it affects an MS OS or product, then one has a legitimate complaint. If not of the OS itself, then rather that MS didn’t change the code in their program/product to meet those changes and/or additions.

Looks to me that Avast dropped the ball, not MS.

Well said. Microsoft checking out whether their updates affect all other software is just as unrealistic as believing that Microsoft technicians would really take the time to ring you out of the blue and advise you they've found problems with your computer that they're more than happy to fix for you :D.

I've been watching this thread with interest and haven't attempted this update yet, but it's System Image time so once that's out of the way will maybe give it a go, knowing I have a fall-back in place.




many computer without avast have problems. that a big update. a notice by microsoft would reolve part of the problem. It was a headache of a update why so big why optional. Not good details of microsoft about this.
 

My Computer

System One

  • OS
    8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    hp envy dv7
    Memory
    8gb
    Browser
    firefox
    Antivirus
    avast
installed it on my HP laptop, and my friends. Had no problems with it during or after insall on either, have several 3rd party programs installed like the start menu thing (startmenu x) and more, the other had nothing but basic stuff. even w8 on my machine was an update to an update, the origional OS was W7 home, went to W8, than 8.1, than 8.1.1 and now this, what ever IT was/is. My problem was going from W8.1 to 8.1.1, had to get hold of a torrent D/L ISO to get it to work, even though I had a "retail" version of 8.1 installed.

But all went fine with mine :)
 

My Computer

System One

  • OS
    W8.1up1 Pro x64 w/media center
    Computer type
    Laptop
    System Manufacturer/Model
    dv7t-6c00 HP
    CPU
    2670QM
    Motherboard
    HP
    Memory
    8g
    Graphics Card(s)
    Radeon 7690M XT (6770m) /Intel 3000
    Sound Card
    IDT HD Intel
    Monitor(s) Displays
    Laptop 17.3"/Samsung 26"
    Screen Resolution
    1920x1080 HD
    Hard Drives
    Hitichi 750g 5400 rpm Laptop
    Case
    Brushed Aluminum (steel)
    Keyboard
    external USB
    Mouse
    external USB
    Internet Speed
    DSL
    Browser
    FF, IE, Chrome
    Antivirus
    COMODO Security Suite
Microsoft technicians would really take the time to ring you out of the blue and advise you they've found problems with your computer that they're more than happy to fix for you.


Really!!!! Wow!! I cant wait for them to try again, and here was me threatening to unsurgically remove their kneecaps - silly me!!!!
 

My Computer

System One

  • OS
    Win 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    pc specialist made to order
    CPU
    Intel® Core™i7 Quad Core Processor i7-4790 (3.6GHz) 8MB Cache
    Motherboard
    ASUS® H81M-PLUS: Micro-ATX, LG1150, USB 3.0, SATA 6GBs
    Memory
    16GB KINGSTON DUAL-DDR3 1600MHz (2 x 8GB)
    Graphics Card(s)
    2GB NVIDIA GEFORCE GTX 750 Ti - DVI, mHDMI, VGA - 3D Vision Ready
    Sound Card
    ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
    Monitor(s) Displays
    iiyama 24 inch flat screen
    Screen Resolution
    1920 x 1080
    Hard Drives
    1TB 3.5" SEAGATE SSHD, SATA 6Gb/s 7200 RPM (64MB + 8GB SSD CACHE)

    2TB Seagate SATA HDD

    500Gb SATA docked
    Case
    In Win Turbo
    Cooling
    Super Quiet 22dBA Triple Copper Heatpipe Intel CPU Cooler
    Keyboard
    microsoft mutlimedia keyboard
    Mouse
    logitech corded
    Internet Speed
    152mb
    Browser
    FF, IE11
    Antivirus
    AVG Internet Security 2015
    Other Info
    16x BLU-RAY WRITER DRIVE, 16x DVD ±R/±RW

    10/100/1000 GIGABIT LAN PORT
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