Latest version of W8
This will take a while
A few months ago W8 quit producing sound through my speakers - overnight. I've tried a number of things I'll list here.
Volume Control - red 'x' in bottom right corner. AMD HDMI OUTPUT and HEADPHONES are checked. Troubleshooting Speakers/headphones produces "doesn't appear to be plugged in' - they are. See next sentence.
Potential issues that were checked.
Check audio device issue not present
one or more audio services isn't running issue not present
audio device is disabled issue not present
I can plug the speakers into a Vista PC and hear music so I know(?) the speakers and cable are plugged in and OK.
Device Manager>Sound,Video and Game Controls>AMD High Definition Audio Device = device is working properly.
Using most recent driver - Rollback is disabled.
I have two sets of audio inputs on the back of my PC. Tried them both (have always used the top ones).
Someone suggested checking my sound card - don't know how to do that.
One last thing . . . I found an MS article telling me to disable/enable the AMD. Did that but as soon as I disabled it, it disappeared.
This will take a while
A few months ago W8 quit producing sound through my speakers - overnight. I've tried a number of things I'll list here.
Volume Control - red 'x' in bottom right corner. AMD HDMI OUTPUT and HEADPHONES are checked. Troubleshooting Speakers/headphones produces "doesn't appear to be plugged in' - they are. See next sentence.
Potential issues that were checked.
Check audio device issue not present
one or more audio services isn't running issue not present
audio device is disabled issue not present
I can plug the speakers into a Vista PC and hear music so I know(?) the speakers and cable are plugged in and OK.
Device Manager>Sound,Video and Game Controls>AMD High Definition Audio Device = device is working properly.
Using most recent driver - Rollback is disabled.
I have two sets of audio inputs on the back of my PC. Tried them both (have always used the top ones).
Someone suggested checking my sound card - don't know how to do that.
One last thing . . . I found an MS article telling me to disable/enable the AMD. Did that but as soon as I disabled it, it disappeared.
My Computer
System One
-
- OS
- Windows 8
- Computer type
- PC/Desktop
- System Manufacturer/Model
- HP