I have had my windows 8 laptop since January and have had absolutely no problems with it until now. i recently just took my laptop away on a holiday with me for a couple of weeks where i did not have any internet connection. The laptop was working fine and had no issues with playing a few games or watching movies etc. I just got home and started my laptop when i noticed no programs would open including (google chrome, internet explorer, various games and applications including the windows 8 menu screen programs). However the only program that did open for me was files explorer. my first instinct was to restart my computer, so i did go to the settings button and selected restart. after waiting a couple minutes and not seeing and progress i held the power button in and then turned the computer back on. the same thing happened again and i again tried to restart my computer through the settings menu. however this time the restarting screen appeared, however after watching this screen for 20-30 minutes with no signs of updates or the like, i again held the button down to restart. i did some googling and found users facing similar problems and mentioned about it all being involved with internet connection. i turned my internet off on the laptop and restarted the computer once more, when it came back on, all the programs worked as usual so i turned my internet back on, and as soon as i did, the computer refused to open any new programs. i went on my computer offline and deleted my newest programs and files i had installed the last time i had internet as well as running a full system scan on norton, norton could not detect any problems and the computer still refused to work online. please help.
Specs:
OS : Windows 8
Model : Toshiba Satelite
Processor : intel core i7 - 3630QM CPU @ 2.40GHz
Installed RAM : 4 GB
64 bit
Specs:
OS : Windows 8
Model : Toshiba Satelite
Processor : intel core i7 - 3630QM CPU @ 2.40GHz
Installed RAM : 4 GB
64 bit
My Computer
System One
-
- OS
- windows 8