New Thinkpad Twist with Win 8. I screwed up my ID and password, after working fine, I cannot log on. I got the ID figured out, but not sure about the original password, so whated to reset it.
Nothing online worked to reset it. I called Microsoft's Tech Support number (got the number from a Stapes tech). They told me they would send a temporary password to an alternative email account. I paniced trying to remember any other email addresses. I remembered setting up a gmail about 10 years ago so I gave them what I thought I remembered.
Then, I had to go through a recovery process with gmail because the ID I gave Microsoft wasn't quite right. I called Microsoft back and told them my story and the correct email address. The guy said he would "call upstairs" and give them the info and they would decide what to do. So far, two days, nothing in the gmail account.
I've gone through every on-line Microsoft pass word re-set I can find. The most common is to type in my ID/email address (**REMOVED**) and then the box with the funny letters/numbers and it says that it's wrong. I'm assuming that my ID/email (above) is correct because it takes that and then asks for the password. And I'm assuming that I can't be wrong on about 20 tries on the funny letters. So much for any assumptions I make.
I can't use the Outlook email on Win 8 or a few other programs on Win 8 until I get my account straightened out.
Any suggestions would be greatly appreciated.
Thanks
Tim
Nothing online worked to reset it. I called Microsoft's Tech Support number (got the number from a Stapes tech). They told me they would send a temporary password to an alternative email account. I paniced trying to remember any other email addresses. I remembered setting up a gmail about 10 years ago so I gave them what I thought I remembered.
Then, I had to go through a recovery process with gmail because the ID I gave Microsoft wasn't quite right. I called Microsoft back and told them my story and the correct email address. The guy said he would "call upstairs" and give them the info and they would decide what to do. So far, two days, nothing in the gmail account.
I've gone through every on-line Microsoft pass word re-set I can find. The most common is to type in my ID/email address (**REMOVED**) and then the box with the funny letters/numbers and it says that it's wrong. I'm assuming that my ID/email (above) is correct because it takes that and then asks for the password. And I'm assuming that I can't be wrong on about 20 tries on the funny letters. So much for any assumptions I make.
I can't use the Outlook email on Win 8 or a few other programs on Win 8 until I get my account straightened out.
Any suggestions would be greatly appreciated.
Thanks
Tim
Last edited by a moderator:
My Computer
System One
-
- OS
- Win 8
- System Manufacturer/Model
- Lenovo Thinkpad Twist
- CPU
- Intel i5
- Memory
- 500 mbs