Hi Guys,
New to forum, hoping someone can help me. I received an email from "XeroxXRX9C9 @ myowndomainname" which contains a word document which has a virus in it (I didn't open the word document!).
I cannot remove the actual email from Windows Live Mail 2012. When I try to delete it, it says an error occurred. When I try to move the message to junk or to deleted items, it says the message cannot be moved and an error occurred. I have tried to delete the message from my C:/Users...... appdata/.....inbox but when I click that particular message, it says I need administrator rights (I am the administrator of the machine). I can delete other messages without any issues.
I have AVG running which flagged up the Trojan and sent it to the vault, but I want to get rid of the actual message from my inbox but it just won't go. Any help would be great.
Thanks
Jmm72
New to forum, hoping someone can help me. I received an email from "XeroxXRX9C9 @ myowndomainname" which contains a word document which has a virus in it (I didn't open the word document!).
I cannot remove the actual email from Windows Live Mail 2012. When I try to delete it, it says an error occurred. When I try to move the message to junk or to deleted items, it says the message cannot be moved and an error occurred. I have tried to delete the message from my C:/Users...... appdata/.....inbox but when I click that particular message, it says I need administrator rights (I am the administrator of the machine). I can delete other messages without any issues.
I have AVG running which flagged up the Trojan and sent it to the vault, but I want to get rid of the actual message from my inbox but it just won't go. Any help would be great.
Thanks
Jmm72
My Computer
System One
-
- OS
- Windows 8.1 (64 bit)
- Computer type
- PC/Desktop
- System Manufacturer/Model
- HO Pavilion