First of all, AGFDEJEIORJKLSSDJKLAJIOWERJOIJIOGAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAH. Alright, now that's out of my system.
Basically, when I stick in a new router, it gives me limited connectivity and my old router works fine. I've RMA'd the new router twice now, once for overheating, once for dropped signal, and now it's giving me this. I have reason to believe it is software based, but if anyone could help me fix this problem, it would be greatly appreciated. I've been trying to scour the web for solutions over the past few months, and I have come up with nothing. On my old router, wireless works fine, but wired internet has the same problem. Weird.
Now that the story's over, here are the main points:
1) The new router shows "DHCP connection failed." when hovering over the LAN icon.
2) Comcast denies all allegations that it is their fault. The modem is apparently connecting fine to their servers.
3) I have exchanged the modem at Costco.
I have already tried resetting to stock, all those quick fixes. If there's anything in depth I'm missing, please let me know.
I'm exhausted, exasperated and frustrated. I've spent the past half a year looking for an answer, and I just cannot get it working. I can't return it after the first RMA, because it took 2 weeks to come back, thereby screwing over my return.
Alright here are some details about the equipment:
1) The modem is a SB6121.
2) The old router is a D-Link DIR-825.
3) The new router is a RT-AC66U.
4) My PC has both a wired and a wireless connection.
5) The reason for replacing the DIR-825 is the quality of the wireless is slowly degrading.
I would hit more keys, but I'm attempting to keep this fairly civilized.
I'm pretty sure this isn't computer based either, as I have bought a brand new computer in attempts to fix the problem (custom built), and same problem arose. It's also frustrating that the router has little documentation and very few people have had issues with it. Also, when I factory reset the RT-AC66U, it sometimes will work for a couple days, before it will start having the same issues.
Basically, when I stick in a new router, it gives me limited connectivity and my old router works fine. I've RMA'd the new router twice now, once for overheating, once for dropped signal, and now it's giving me this. I have reason to believe it is software based, but if anyone could help me fix this problem, it would be greatly appreciated. I've been trying to scour the web for solutions over the past few months, and I have come up with nothing. On my old router, wireless works fine, but wired internet has the same problem. Weird.
Now that the story's over, here are the main points:
1) The new router shows "DHCP connection failed." when hovering over the LAN icon.
2) Comcast denies all allegations that it is their fault. The modem is apparently connecting fine to their servers.
3) I have exchanged the modem at Costco.
I have already tried resetting to stock, all those quick fixes. If there's anything in depth I'm missing, please let me know.
I'm exhausted, exasperated and frustrated. I've spent the past half a year looking for an answer, and I just cannot get it working. I can't return it after the first RMA, because it took 2 weeks to come back, thereby screwing over my return.
Alright here are some details about the equipment:
1) The modem is a SB6121.
2) The old router is a D-Link DIR-825.
3) The new router is a RT-AC66U.
4) My PC has both a wired and a wireless connection.
5) The reason for replacing the DIR-825 is the quality of the wireless is slowly degrading.
I would hit more keys, but I'm attempting to keep this fairly civilized.
I'm pretty sure this isn't computer based either, as I have bought a brand new computer in attempts to fix the problem (custom built), and same problem arose. It's also frustrating that the router has little documentation and very few people have had issues with it. Also, when I factory reset the RT-AC66U, it sometimes will work for a couple days, before it will start having the same issues.
My Computer
System One
-
- OS
- Windows 8
- System Manufacturer/Model
- Custom Built
- CPU
- i5-3570K
- Motherboard
- GA-Z77X-UD3H
- Memory
- Corsair Vengeance 4x4GB
- Graphics Card(s)
- Gigabyte nVidia GTX 660 Ti
- Monitor(s) Displays
- Samsung LED
- Screen Resolution
- 1920x1080
- Hard Drives
- 2TB Western Digital Caviar Green
- PSU
- XFX PRO750W 80Plus Silver
- Case
- Fractal R4
- Cooling
- Stock Fan :3
- Keyboard
- Microsoft Keyboard 5000
- Mouse
- Logitech G9x
- Internet Speed
- ~30Mbits