Solved Laptop wireless problem

[JustATest]

Just one more thought before I leave. Are you absolutely sure that your phone is connecting thru your home router? Does your phone still work if your power down your router?

 

[Metatron]

Try to boot the machine in Safe mode with networking and then try to connect the machine. It may be possible for a third party application to be conflicting

Follow this tutorial but replace references of Safe mode with Safe Mode with Networking (Option three only) - http://www.eightforums.com/tutorials/2757-safe-mode-start-windows-8-a.html

Josh

I am trying this right now.Will update you soon.

 

[Metatron]

Just one more thought before I leave. Are you absolutely sure that your phone is connecting thru your home router? Does your phone still work if your power down your router?

It's my smartphone. I wasn't talking about a landline or anything else (sorry for the confusion). And yes, I am absolutely sure that it is connected.

 

[JustATest]

Smartphone? That's quite different. So, how do you establish connectivity from your smartphone to your wireless router? Please explain (Sorry I can let this go just yet).

 

[Metatron]

Smartphone? That's quite different. So, how do you establish connectivity from your smartphone to your wireless router? Please explain (Sorry I can let this go just yet).

I go to settings > Wi-Fi, then my phone scans for the available wireless networks, I select mine, enter the password and press connect. It connects almost immediately. Alternatively I can press the WPS button on my phone and then on my router and it connect after a few seconds.

 

[JustATest]

Thanks for that. Shadowjk? Can you please resume assistance? I will no longer intervene.
Thanks for helping the OP.

 

[Metatron]

Thanks for that. Shadowjk? Can you please resume assistance? I will no longer intervene.
Thanks for helping the OP.

Thank you for assisting me!

Now about booting my laptop in safe mode with networking. I just did that and tried to connect wirelessly to my router. Entered the password and immediately the same message appeared: ""Can't connect to this network".

 

[Shadowjk]

I have just had a look at your screenshot for your router settings and I noticed that it said the following:

Maximum Number of Accessing Devices: 2

Can you change this number to 20? and then try again

Josh

 

[Metatron]

I just did that and still no luck...

 

[strollin]

By any chance have you tried rebooting the router? (Unplug power, wait 30 seconds, plug back in) I know it seems like it shouldn't matter since your phone connects OK but try it anyway. With wifi problems, the first thing to try should be rebooting the router.

 

[Metatron]

Yes, I did try it. I get the same message. Frustrating, to say the least...

 

[Shadowjk]

I think it is a driver re-install time. Could you please uninstall your Atheros wireless card from device manager and then download and install the following drivers - https://docs.google.com/file/d/0B3xO7mJ8TY7mVWo5MkllR2JmcVk/edit?usp=sharing

Please extract the folder to a location and then run setup.exe

Upon successful install please restart the machine and then try again.

Josh

 

[Metatron]

Yes, I did try rebooting the router (did it again this time too), but I can't connect. Frustrating, to say the least...

LE: Oops, sorry for the double post... I think this is getting too frustrating... haha!

 

[Metatron]

I think it is a driver re-install time. Could you please uninstall your Atheros wireless card from device manager and then download and install the following drivers - https://docs.google.com/file/d/0B3xO7mJ8TY7mVWo5MkllR2JmcVk/edit?usp=sharing

Please extract the folder to a location and then run setup.exe

Upon successful install please restart the machine and then try again.

Josh

I did exactly what you said and after I restarted it didn't connect...

 

[Shadowjk]

The only thing I can possibly suggest now is to reset your router to factory default settings and try connectivity. Please remember that any changes made to the router (passwords, wireless channels, dns servers... etc) will be reset to default. After some research it would appear a few people have had the same problem with you and it may have something to do with the encryption method and Windows 8 poor compatibility

Josh

 

[Metatron]

Will try to reset the router later today (not likely though) or tomorrow (very likely). Right now I haven't got too much spare time, as I am busy applying for student finance in the UK (I know, I'm late, haha!). But I will keep you updated tomorrow and tell you how it went.

PS: I have a question though. What is it more likely to be the cause of it? My laptop, the router or the OS itself?

 

[Shadowjk]

No Problem, I am not entirely sure however I feel that your laptops wireless card may have something to do with it

Josh

 

[chev65]

It seems like a firmware update on the router is in order. It should work with WPA2 security and AES encryption. The only possible problem I see here is with the router not being compatible or the settings aren't correct. My two cents for what it's worth.

I even found the Op's post repeated on another forum.
Laptop wireless problem - Networking

 

[Metatron]

Finally solved it! I followed your guys advices and it worked! Did a firmware upgrade and then a factory reset and not change anything in my modem's Wireless settings (I attached a print screen with those settings and erased the last 4 characters in the KEY 1 tab).

I'm really happy right now because I'm using my laptop to send this message wirelessly via my router. Haha!

Thanks @JustATes, @Shadowjk, @Strollin, @Chev65. All of you guys did a great job!

 

[Shadowjk]

Woo! I am happy your problem is solved!

Thanks Chev65

Josh