This is a perplexing set of BSOD's. It gives the impression of hardware problems - but it also shows issues with drivers.
Most times problems of this sort are due to:
- borked (broken) hardware (several different procedures used to isolate the problem device)
- BIOS issues (check for updates at the motherboard manufacturer's website) - Looks like you've already done this
- overclocking - You'll know if you're overclocking or not. If uncertain we can suggest things to check.
- compatibility issues (3rd party hardware/drivers) - I don't notice any obvious problem drivers in the memory dumps
- low-level driver problems
- or even malware (scanned for when we ask for hardware diagnostics from Initial Hardware Diagnostics or Hardware Diagnostics ).
I'd suggest that you run Driver Verifier according to these instructions: Driver Verifier Settings Hopefully it'll point out a particular driver. I already have my suspicions - but would like to see if confirmed by Driver Verifier if possible.
Once Driver Verifier has crashed the system a couple of times (and we've reviewed the memory dumps), then we'll move on to my suspicions:
- Download a fresh set of the latest, Win8 compatible wireless drivers
- Uninstall the current wireless drivers
- Install the freshly downloaded wireless drivers
- monitor for further BSOD's
My suspicion here is based on the athw8x.sys driver being present in the raw stack text of both memory dumps.
Also, uninstall the Cyberlink software from the system as it's drivers date from 2011.
If all this doesn't fix the problems, then we'll have to proceed with the assumption that this is a hardware problem. As such, you can run these free diagnostics: Hardware Diagnostics (you can run these immediately if you'd like to get a head start on them). If you've already run MemTest86+ for at least 3 passes - there's no need to repeat it.
Analysis:
The following is for informational purposes only.
3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
http://www.carrona.org/drivers/driver.php?id=CLVirtualDrive.sys
http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
http://www.carrona.org/drivers/driver.php?id=appexDrv.sys
http://www.carrona.org/drivers/driver.php?id=usbfilter.sys
http://www.carrona.org/drivers/driver.php?id=btath_bus.sys
http://www.carrona.org/drivers/driver.php?id=btath_lwflt.sys
http://www.carrona.org/drivers/driver.php?id=btath_avdt.sys
http://www.carrona.org/drivers/driver.php?id=btath_hcrp.sys
btath_hid.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=amdkmpfd.sys
BthLEEnum.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
RadioHIDMini.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=AtihdW86.sys
http://www.carrona.org/drivers/driver.php?id=btath_rcp.sys
http://www.carrona.org/drivers/driver.php?id=SynTP.sys
http://www.carrona.org/drivers/driver.php?id=amd_sata.sys
http://www.carrona.org/drivers/driver.php?id=amd_xata.sys
http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
http://www.carrona.org/drivers/driver.php?id=athw8x.sys
http://www.carrona.org/drivers/driver.php?id=btath_flt.sys
http://www.carrona.org/drivers/driver.php?id=btath_a2dp.sys
http://www.carrona.org/drivers/driver.php?id=btfilter.sys
http://www.carrona.org/drivers/driver.php?id=btath_a2dp.sys
http://www.carrona.org/drivers/driver.php?id=AtihdW86.sys
http://www.carrona.org/drivers/driver.php?id=amd_sata.sys
http://www.carrona.org/drivers/driver.php?id=amd_xata.sys
http://www.carrona.org/drivers/driver.php?id=athw8x.sys
http://www.carrona.org/drivers/driver.php?id=btath_flt.sys
http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
http://www.carrona.org/drivers/driver.php?id=btfilter.sys
Most times problems of this sort are due to:
- borked (broken) hardware (several different procedures used to isolate the problem device)
- BIOS issues (check for updates at the motherboard manufacturer's website) - Looks like you've already done this
- overclocking - You'll know if you're overclocking or not. If uncertain we can suggest things to check.
- compatibility issues (3rd party hardware/drivers) - I don't notice any obvious problem drivers in the memory dumps
- low-level driver problems
- or even malware (scanned for when we ask for hardware diagnostics from Initial Hardware Diagnostics or Hardware Diagnostics ).
I'd suggest that you run Driver Verifier according to these instructions: Driver Verifier Settings Hopefully it'll point out a particular driver. I already have my suspicions - but would like to see if confirmed by Driver Verifier if possible.
Once Driver Verifier has crashed the system a couple of times (and we've reviewed the memory dumps), then we'll move on to my suspicions:
- Download a fresh set of the latest, Win8 compatible wireless drivers
- Uninstall the current wireless drivers
- Install the freshly downloaded wireless drivers
- monitor for further BSOD's
My suspicion here is based on the athw8x.sys driver being present in the raw stack text of both memory dumps.
Also, uninstall the Cyberlink software from the system as it's drivers date from 2011.
If all this doesn't fix the problems, then we'll have to proceed with the assumption that this is a hardware problem. As such, you can run these free diagnostics: Hardware Diagnostics (you can run these immediately if you'd like to get a head start on them). If you've already run MemTest86+ for at least 3 passes - there's no need to repeat it.
Analysis:
The following is for informational purposes only.
Code:
[FONT=lucida console]**************************Fri Mar 8 01:35:52.049 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\030813-33602-01.dmp]
Windows 8 Kernel Version 9200 MP (2 procs) Free x64
Built by: [B]9200[/B].16496.amd64fre.win8_gdr.130108-1504
System Uptime:[B]0 days 2:28:57.748[/B]
Probably caused by :[B]hardware ( nt!KiTimerWaitTest+b3 )[/B]
BugCheck [B]A, {ffffffff8d480008, 2, 0, fffff800870a7843}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x0000000A"]IRQL_NOT_LESS_OR_EQUAL (a)[/URL]
Arguments:
Arg1: ffffffff8d480008, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, bitfield :
bit 0 : value 0 = read operation, 1 = write operation
bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff800870a7843, address which referenced memory
BUGCHECK_STR: AV
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
PROCESS_NAME: System
FAILURE_BUCKET_ID: [B]IP_MISALIGNED[/B]
BIOS Version P06ABF
BIOS Release Date 02/23/2013
Manufacturer SAMSUNG ELECTRONICS CO., LTD.
Product Name 355V4C/356V4C/3445VC/3545VC
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Mar 7 10:02:02.220 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\030713-36878-01.dmp]
Windows 8 Kernel Version 9200 MP (2 procs) Free x64
Built by: [B]9200[/B].16496.amd64fre.win8_gdr.130108-1504
System Uptime:[B]0 days 0:23:10.932[/B]
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by :[B]memory_corruption[/B]
BugCheck [B]50, {fffff80358f2a3c3, 0, fffff80314f28f81, 2}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x00000050"]PAGE_FAULT_IN_NONPAGED_AREA (50)[/URL]
Arguments:
Arg1: fffff80358f2a3c3, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: fffff80314f28f81, If non-zero, the instruction address which referenced the bad memory
address.
Arg4: 0000000000000002, (reserved)
BUGCHECK_STR: AV
DEFAULT_BUCKET_ID: CODE_CORRUPTION
PROCESS_NAME: System
FAILURE_BUCKET_ID: [B]MEMORY_CORRUPTION_STRIDE[/B]
BIOS Version P03ABF
BIOS Release Date 10/23/2012
Manufacturer SAMSUNG ELECTRONICS CO., LTD.
Product Name 355V4C/355V4X/355V5C/355V5X/356V4C/356V4X/356V5C/356V5X/3445VC/3445VX/3545VC/3545VX
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/FONT]
3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code:
[FONT=lucida console]**************************Fri Mar 8 01:35:52.049 2013 (UTC - 5:00)**************************
[COLOR=RED][B]CLVirtualDrive.sys Mon Dec 26 08:26:47 2011 (4EF87617)[/B][/COLOR]
Rt630x64.sys Tue Jun 12 09:37:53 2012 (4FD74631)
appexDrv.sys Sun Jun 17 01:00:54 2012 (4FDD6486)
usbfilter.sys Tue Jun 19 07:07:40 2012 (4FE05D7C)
btath_bus.sys Thu Jun 21 01:22:17 2012 (4FE2AF89)
btath_lwflt.sys Thu Jun 21 01:22:36 2012 (4FE2AF9C)
btath_avdt.sys Thu Jun 21 01:22:40 2012 (4FE2AFA0)
btath_hcrp.sys Thu Jun 21 01:23:29 2012 (4FE2AFD1)
btath_hid.sys Thu Jun 21 01:23:33 2012 (4FE2AFD5)
amdkmpfd.sys Mon Jul 9 21:49:35 2012 (4FFB8A2F)
BthLEEnum.sys Wed Jul 25 22:25:02 2012 (5010AA7E)
RadioHIDMini.sys Fri Jul 27 07:57:08 2012 (50128214)
RTKVHD64.sys Fri Aug 10 06:03:49 2012 (5024DC85)
AtihdW86.sys Tue Aug 21 22:26:37 2012 (5034435D)
btath_rcp.sys Fri Aug 24 11:27:40 2012 (50379D6C)
SynTP.sys Fri Aug 24 21:39:41 2012 (50382CDD)
amd_sata.sys Sun Sep 2 22:16:17 2012 (504412F1)
amd_xata.sys Sun Sep 2 22:16:20 2012 (504412F4)
atikmpag.sys Wed Sep 12 16:22:03 2012 (5050EEEB)
atikmdag.sys Wed Sep 12 17:33:46 2012 (5050FFBA)
athw8x.sys Wed Sep 19 03:15:18 2012 (50597106)
btath_flt.sys Thu Sep 27 05:49:09 2012 (50642115)
btath_a2dp.sys Thu Sep 27 05:49:18 2012 (5064211E)
btfilter.sys Mon Oct 22 05:58:17 2012 (508518B9)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Mar 7 10:02:02.220 2013 (UTC - 5:00)**************************
btath_a2dp.sys Thu Jun 21 01:23:44 2012 (4FE2AFE0)
AtihdW86.sys Tue Jul 17 03:34:09 2012 (50051571)
amd_sata.sys Mon Jul 23 14:34:48 2012 (500D9948)
amd_xata.sys Mon Jul 23 14:34:52 2012 (500D994C)
athw8x.sys Tue Jul 24 11:44:00 2012 (500EC2C0)
btath_flt.sys Fri Aug 3 07:09:44 2012 (501BB178)
atikmpag.sys Wed Aug 8 09:48:21 2012 (50226E25)
atikmdag.sys Wed Aug 8 10:32:04 2012 (50227864)
btfilter.sys Fri Sep 7 05:07:59 2012 (5049B96F)
[/FONT]
http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
http://www.carrona.org/drivers/driver.php?id=appexDrv.sys
http://www.carrona.org/drivers/driver.php?id=usbfilter.sys
http://www.carrona.org/drivers/driver.php?id=btath_bus.sys
http://www.carrona.org/drivers/driver.php?id=btath_lwflt.sys
http://www.carrona.org/drivers/driver.php?id=btath_avdt.sys
http://www.carrona.org/drivers/driver.php?id=btath_hcrp.sys
btath_hid.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=amdkmpfd.sys
BthLEEnum.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
RadioHIDMini.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=AtihdW86.sys
http://www.carrona.org/drivers/driver.php?id=btath_rcp.sys
http://www.carrona.org/drivers/driver.php?id=SynTP.sys
http://www.carrona.org/drivers/driver.php?id=amd_sata.sys
http://www.carrona.org/drivers/driver.php?id=amd_xata.sys
http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
http://www.carrona.org/drivers/driver.php?id=athw8x.sys
http://www.carrona.org/drivers/driver.php?id=btath_flt.sys
http://www.carrona.org/drivers/driver.php?id=btath_a2dp.sys
http://www.carrona.org/drivers/driver.php?id=btfilter.sys
http://www.carrona.org/drivers/driver.php?id=btath_a2dp.sys
http://www.carrona.org/drivers/driver.php?id=AtihdW86.sys
http://www.carrona.org/drivers/driver.php?id=amd_sata.sys
http://www.carrona.org/drivers/driver.php?id=amd_xata.sys
http://www.carrona.org/drivers/driver.php?id=athw8x.sys
http://www.carrona.org/drivers/driver.php?id=btath_flt.sys
http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
http://www.carrona.org/drivers/driver.php?id=btfilter.sys
My Computer
System One
-
- OS
- Win8.1Pro - Finally!!!
- Computer type
- Laptop
- System Manufacturer/Model
- Samsung/NP780
- CPU
- Came with the laptop (i7 of some sort)
- Motherboard
- Pretty sure that it has one, but haven't checked inside the case!
- Memory
- upgraded to 12 gB from 8 gB
- Graphics Card(s)
- has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
- Sound Card
- I'm nearly deaf, so this isn't used often
- Monitor(s) Displays
- Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
- Screen Resolution
- 800x600
- Hard Drives
- One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
- Switched to 500 gB Samsung 840 series SSD - WOW!!!
- PSU
- Why do we ask this for laptops?
- Case
- Silver with a neat Samsung logo
- Cooling
- sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
- Keyboard
- Microsoft Natural - the same one I've used since it orignally came out around 1995
- Mouse
- no Mouse - Trackball!!!!
- Internet Speed
- too slow when I'm waiting for a download to finish
- Browser
- Yes, I use this (Firefox mostly, w/IE next most)
- Antivirus
- Windows Defender and Windows Firewall
- Other Info
- I'm handsome and a snappy dresser :0)