computer specs:
Acer Aspire 7741z-5731
Windows 8 64 bit
intel pentium processor p6000
3 gb memory
250gb hd
My computer seems to be crashing more and more frequently with error code irql_not_less_or_equal. I have attached the sf diagnostic zip to the thread.
Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 1/26/2013 12:05:00 PM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (2)
User: SYSTEM
Computer: nellpc
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>3</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2013-01-26T19:05:00.288078800Z" />
<EventRecordID>7185</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>nellpc</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">10</Data>
<Data Name="BugcheckParameter1">0xfffffa9800ce170a</Data>
<Data Name="BugcheckParameter2">0x2</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0xfffff801c672d2c4</Data>
<Data Name="SleepInProgress">0</Data>
<Data Name="PowerButtonTimestamp">0</Data>
<Data Name="BootAppStatus">0</Data>
</EventData>
</Event>
I have also noticed in device manager error code:Windows cannot verify the digital signature for the drivers required for this device. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source. (Code 52) on my intel processor and thought this might be causing the crashes. I have tried to update and uninstall reinstall the drivers for the processor but have not had any success.
please let me know if there is any more information I can give you to help me solve this annoying issue. Thanks for your time and effort.
Ben
Acer Aspire 7741z-5731
Windows 8 64 bit
intel pentium processor p6000
3 gb memory
250gb hd
My computer seems to be crashing more and more frequently with error code irql_not_less_or_equal. I have attached the sf diagnostic zip to the thread.
Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 1/26/2013 12:05:00 PM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (2)
User: SYSTEM
Computer: nellpc
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>3</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2013-01-26T19:05:00.288078800Z" />
<EventRecordID>7185</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>nellpc</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">10</Data>
<Data Name="BugcheckParameter1">0xfffffa9800ce170a</Data>
<Data Name="BugcheckParameter2">0x2</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0xfffff801c672d2c4</Data>
<Data Name="SleepInProgress">0</Data>
<Data Name="PowerButtonTimestamp">0</Data>
<Data Name="BootAppStatus">0</Data>
</EventData>
</Event>
I have also noticed in device manager error code:Windows cannot verify the digital signature for the drivers required for this device. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source. (Code 52) on my intel processor and thought this might be causing the crashes. I have tried to update and uninstall reinstall the drivers for the processor but have not had any success.
please let me know if there is any more information I can give you to help me solve this annoying issue. Thanks for your time and effort.
Ben
Last edited:
My Computer
System One
-
- OS
- windows 8 64 bit