quietmuffin
New Member
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- 1
I got a HP Envy m6 Sleekbook laptop about three months ago. I installed Firefox and Chrome right away, although I used Firefox almost exclusively.
After about a month, Firefox just stopped working. I would click the icon, and it would light up (and the blue circle would appear over the cursor) as if it was about to open, but after a few seconds it stopped loading and the icon went back to normal, as if I had never clicked it. It just kind of... gave up. I restarted the computer and tried opening it from a different shortcut, and then directly from the file, but the problem persisted.
I tried uninstalling and re-installing Firefox twice, but it didn't solve the issue. Finally, I abandoned Firefox and switched to using Chrome.
Now, after using Chrome without a hitch for almost two months, Chrome has spontaneously started exactly the same behavior- BUT now I can open Firefox.
I'd really like to keep using Chrome, since I finally had it set up the way I like (I have quite a few bookmarks and quirky little preferences). Is anyone else having this issue, or have any idea of how to solve it?
After about a month, Firefox just stopped working. I would click the icon, and it would light up (and the blue circle would appear over the cursor) as if it was about to open, but after a few seconds it stopped loading and the icon went back to normal, as if I had never clicked it. It just kind of... gave up. I restarted the computer and tried opening it from a different shortcut, and then directly from the file, but the problem persisted.
I tried uninstalling and re-installing Firefox twice, but it didn't solve the issue. Finally, I abandoned Firefox and switched to using Chrome.
Now, after using Chrome without a hitch for almost two months, Chrome has spontaneously started exactly the same behavior- BUT now I can open Firefox.
I'd really like to keep using Chrome, since I finally had it set up the way I like (I have quite a few bookmarks and quirky little preferences). Is anyone else having this issue, or have any idea of how to solve it?
My Computer
System One
-
- OS
- Windows 8
- Computer type
- Laptop
- System Manufacturer/Model
- HP Envy m6-k010dx Sleekbook
- CPU
- AMD Elite Quad-Core A10-5745M Accelerated Processor
- Memory
- 6 GB (5.21 GB usable)
- Graphics Card(s)
- AMD High-Definition (HD) Graphics Driver
- Browser
- Chrome
- Antivirus
- Webroot