jjones7947
New Member
- Messages
- 5
Trying to install a Canon MF5750 Printer on windows 8.1. Canon has a driver for this printer and windows 8.1 64.
My primary problem is that when I get to the point of selecting a port, I am unsure of what to do. My choices are LPT 1-4, COM 1-4, FILE, and PORTPROMPT, none of which would seem to represent a usb port. By crawling through the Device Manager listings, I should have plenty of usb 2 and 3 ports. So my question is what happened to my usb ports. An additional observation is that while the printer and fax functions are installed (though not working) the scan function is not installed.
My primary problem is that when I get to the point of selecting a port, I am unsure of what to do. My choices are LPT 1-4, COM 1-4, FILE, and PORTPROMPT, none of which would seem to represent a usb port. By crawling through the Device Manager listings, I should have plenty of usb 2 and 3 ports. So my question is what happened to my usb ports. An additional observation is that while the printer and fax functions are installed (though not working) the scan function is not installed.
My Computer
System One
-
- OS
- Windows 8.1 Pro
- Computer type
- PC/Desktop
- System Manufacturer/Model
- Dell XPS8500
- CPU
- Intel(R) Core(TM) i7-3770 CPU@3.40GHz 3.40GHz
- Motherboard
- ACPI x64 Based PC ?????micro-atx
- Memory
- 16GB
- Graphics Card(s)
- NVIDIA GeForce GT 620
- Sound Card
- Intel(R) Display Audio/NVIDIA High Definition Audio/Realtec High Definition Audio
- Monitor(s) Displays
- HP 2310 Series Wide LCD Series
- Screen Resolution
- 1920 x 1080
- Hard Drives
- ST2000DM001-1CH164 (1.8TB)
Seagate Expansion Desk USB Device (2TB)
- PSU
- 460watt
- Case
- ?
- Cooling
- ?
- Keyboard
- Saitek Eclipse
- Mouse
- Logitech G5 Laser
- Internet Speed
- 4.36M down 0.65M up
- Browser
- Opera
- Antivirus
- spybot and windows defender