how to solve this document may be truncated or incomeplete

[thebitw434]

1 - i'm always moving the photos to my pc and copy some to my friends
2 - no
3 - yes
4 - my current pc not the laptop
5 - yes my video card drivers up to date

 

[Hopachi]

DFDF... looks like purple but I agree with Wullail (it is filler-up) and Broe23 (sd save problems).

SD can be bad here and you can see something goes bad at the end of processing of the image: notice that you get 8x8 pixels of squares, that's the DCT block splitting of the jpg compression algorithm (JPEG - Wikipedia, the free encyclopedia). So the problem happens somewhere between processing & writing the data. The copy will have the same errors.

Create new images with another SD card to see if the problem still occurs.

 

[thebitw434]

i don't know why u blame the sd card while this photos i moved from sd card was over a year and it was fine and no purple lines
but it corrupted inside my hard drive

 

[Hopachi]

i don't know why u blame the sd card while this photos i moved from sd card was over a year and it was fine and no purple lines
but it corrupted inside my hard drive

If the SD still produces good pictures then i'm not blaming it. And yes the hard drive can cause it too.
Always use backups of data.
End of story.

 

[thebitw434]

So there is no way to solve this pictures using hex editor ?

 

[Wynona]

DFDF... looks like purple but I agree with Wullail (it is filler-up) and Broe23 (sd save problems).

SD can be bad here and you can see something goes bad at the end of processing of the image: notice that you get 8x8 pixels of squares, that's the DCT block splitting of the jpg compression algorithm (JPEG - Wikipedia, the free encyclopedia). So the problem happens somewhere between processing & writing the data. The copy will have the same errors.

Create new images with another SD card to see if the problem still occurs.

I would agree if the OP had only one camera and one SD card; however, he has two cameras and two SD cards. It would be a terrible coincidence that both SD cards are bad.

I agree that he should get a new SD card and take some photos. In fact, I would use the new SD card in each of the two cameras just for control purposes.

 

[Wynona]

1 - i'm always moving the photos to my pc and copy some to my friends

So, I take it the photos are no longer available on the SD card.

Suggestion:

1. Using only one of the cameras take two to four photos using one of the SD cards, then repeat with the other SD card, making sure you are able to identify the ones taken in this step.

2. Now, using only the other camera, repeat #1, making sure you are able to identify the ones taken in this step.

3. After each photo session above,copy (do not delete the photos at this point) the photos to your computer.

4. Now, copy (do not delete from the SD card) the photos you've taken to the laptop.

What you will accomplish with this is a comparison of the photos taken to see if some or all of them are still messed up. Are the ones transferred to the desktop the same as those transferred to the laptop? Are the ones transferred from SD card #1 in the same condition as those transferred from SD card #2. How about from Camera #1 and Camera #2?

Are the photos transferred to the laptop the same as those transferred to the desktop (current computer)? I am thinking that those on the laptop will be correct.

One other thing; are you using one SD card or two as I assumed (one for each camera)? If two, are the same brand and did you buy them together? It's not unheard of, but would be a huge coincidence if both cards went out at the same time.

Let us know how it goes . . .

 

[thebitw434]

anyway to solve the corrupted pictures or how i can prevent picture got corrupted again

 

[Wynona]

So there is no way to solve this pictures using hex editor ?

I wouldn't try for something I'm not familiar enough with to be sure it would work. And probably not.

 

[Wynona]

i don't know why u blame the sd card while this photos i moved from sd card was over a year and it was fine and no purple lines
but it corrupted inside my hard drive

Do you have a friend who would let you transfer pictures from your SD card to his computer?

That would probably confirm or eliminate the SD card as the culprit.

 

[thebitw434]

This problem has damaged my memories and i have 20 GB of photos that most of my pictures get a purple line down of every photo and I don't know what is the reason of this problem and I don't know how to solve it or get rid off it in the future & I have no experience in hex editor so I need help from someone have this experience to ask him if he can fix this photos

 

[thebitw434]

i don't know why u blame the sd card while this photos i moved from sd card was over a year and it was fine and no purple lines
but it corrupted inside my hard drive

Do you have a friend who would let you transfer pictures from your SD card to his computer?

That would probably confirm or eliminate the SD card as the culprit.

yes i transferred a lot of pictures from my SD card to his laptop and when i discovered the the purple line i thought at the beginning it's the camera or the SD card so i call my friend and the copy of photos in his laptop are clear and no purple lines i take a copy of that and open it in my PC and compare the two photos and his copy is clean and good and mine have purple lines

 

[Wynona]

yes i transferred a lot of pictures from my SD card to his laptop and when i discovered the the purple line i thought at the beginning it's the camera or the SD card so i call my friend and the copy of photos in his laptop are clear and no purple lines i take a copy of that and open it in my PC and compare the two photos and his copy is clean and good and mine have purple lines

Wait . . . I thought you have a desktop (current computer) and a laptop. Are you saying the laptop belongs to your friend and not to you?

 

[thebitw434]

yes i transferred a lot of pictures from my SD card to his laptop and when i discovered the the purple line i thought at the beginning it's the camera or the SD card so i call my friend and the copy of photos in his laptop are clear and no purple lines i take a copy of that and open it in my PC and compare the two photos and his copy is clean and good and mine have purple lines

Wait . . . I thought you have a desktop (current computer) and a laptop. Are you saying the laptop belongs to your friend and not to you?

i have desktop and laptop and my friend have laptop

 

[Wynona]

yes i transferred a lot of pictures from my SD card to his laptop and when i discovered the the purple line i thought at the beginning it's the camera or the SD card so i call my friend and the copy of photos in his laptop are clear and no purple lines i take a copy of that and open it in my PC and compare the two photos and his copy is clean and good and mine have purple lines

Wait . . . I thought you have a desktop (current computer) and a laptop. Are you saying the laptop belongs to your friend and not to you?

i have desktop and laptop and my friend have laptop

Whew! I thought I was going nutso for a little bit.

So, when you transfer photos to your desktop, they have purple lines, right?

What we need to know now is: When you transfer photos to your laptop from the SD Cards, are they clear and no purple lines?

 

[thebitw434]

1 year ago
i transferred photos to my desktop
and to my friend laptop
the photos was clear and no purple lines in both my desktop and my friend laptop
but last month when i was watching all my photos and then i discovered the purple lines i thought it's may be the monitor so i transfer some photos to my laptop but i saw the same purple line so i thought it's the camera but the same photos in my friend laptop does not have purple lines so this means photos got corrupted in my hard drive

 

[Hopachi]

This problem has damaged my memories and i have 20 GB of photos that most of my pictures get a purple line down of every photo and I don't know what is the reason of this problem and I don't know how to solve it or get rid off it in the future & I have no experience in hex editor so I need help from someone have this experience to ask him if he can fix this photos

Hex editor wouldn't help it because you cannot add missing information by yourself.

The best options you have is to remove the truncated lines entirely and thus resizing the image canvas at the bottom. And this can be done by batch processing entire folders, 20 GB in one shot if you like, that would have been imaginable by hex editing since you can't possibly know what to add to each DIFFERENT image.

The method has its drawback because you lose a bit of the information but should be successful and the info you remove is mostly the bad one. Maybe not the best comparison but it's basically like cutting off an infected (portion of a) finger to save the rest of the arm.

How to get it done in practice: crop the image by removing the (lower) bad-portion. You'll see 8 pixels in most cases, depending on how bad the issue is, you might need to remove more.
Save the new images in different folders: they should look OK; if the issue returns after a white then it's definitely the hard drive / storage medium or something on current OS / drivers to blame.

Software able to do it:
https://slidesnappro.com/auto-cropping-software/

I use XNconvert (batch) or GIMP (manual editing), you still have other options though.
It's a frustrating issue, that's clear, but by cropping it's how I would fix it. If you have many files, batch-conveting is the fastest way to get through the process. Use a good backup/external hdd after you confirm that the converted/cropped images are OK.

Good luck

 

[Wynona]

1 year ago
i transferred photos to my desktop
and to my friend laptop
the photos was clear and no purple lines in both my desktop and my friend laptop
but last month when i was watching all my photos and then i discovered the purple lines i thought it's may be the monitor so i transfer some photos to my laptop but i saw the same purple line so i thought it's the camera but the same photos in my friend laptop does not have purple lines so this means photos got corrupted in my hard drive

OK, I believe this is a self-built computer that either you had built or built yourself. Nice System, BTW. Since you've ruled out the monitor, it's very possible it's your video card.

I'm going on the assumption that you built the computer, so in order to troubleshoot the video card, unplug the electrical cord from the back of the computer. For safety's sake, unplug everything else from the computer. Open the case and locate the video card, being sure it's unplugged from the monitor. Now, press down gently on the video card to be sure it's securely seated in the slot. While you're inside the case, clean out any cobwebs and/or dust bunnies you find. Now check all other connections, since it's easy to move things while inside.

Now, before closing the case, hook everything back up and boot the computer. Using one of your SD cards with photos on it, create a Test folder and copy two or three photos to the desktop. Check to see if they're better than they've been.

If this doesn't work, go to Device Manager and try updating the drivers or even uninstalling the drivers and letting Windows reinstall them.

If none of these options work, your video card is most likely going out, as Broe said.

 

[thebitw434]

This problem has damaged my memories and i have 20 GB of photos that most of my pictures get a purple line down of every photo and I don't know what is the reason of this problem and I don't know how to solve it or get rid off it in the future & I have no experience in hex editor so I need help from someone have this experience to ask him if he can fix this photos

Hex editor wouldn't help it because you cannot add missing information by yourself.

The best options you have is to remove the truncated lines entirely and thus resizing the image canvas at the bottom. And this can be done by batch processing entire folders, 20 GB in one shot if you like, that would have been imaginable by hex editing since you can't possibly know what to add to each DIFFERENT image.

The method has its drawback because you lose a bit of the information but should be successful and the info you remove is mostly the bad one. Maybe not the best comparison but it's basically like cutting off an infected (portion of a) finger to save the rest of the arm.

How to get it done in practice: crop the image by removing the (lower) bad-portion. You'll see 8 pixels in most cases, depending on how bad the issue is, you might need to remove more.
Save the new images in different folders: they should look OK; if the issue returns after a white then it's definitely the hard drive / storage medium or something on current OS / drivers to blame.

Software able to do it:
https://slidesnappro.com/auto-cropping-software/

I use XNconvert (batch) or GIMP (manual editing), you still have other options though.
It's a frustrating issue, that's clear, but by cropping it's how I would fix it. If you have many files, batch-conveting is the fastest way to get through the process. Use a good backup/external hdd after you confirm that the converted/cropped images are OK.

Good luck

it's look like a good idea i will try it
how can i back up photos ?

 

[thebitw434]

1 year ago
i transferred photos to my desktop
and to my friend laptop
the photos was clear and no purple lines in both my desktop and my friend laptop
but last month when i was watching all my photos and then i discovered the purple lines i thought it's may be the monitor so i transfer some photos to my laptop but i saw the same purple line so i thought it's the camera but the same photos in my friend laptop does not have purple lines so this means photos got corrupted in my hard drive

OK, I believe this is a self-built computer that either you had built or built yourself. Nice System, BTW. Since you've ruled out the monitor, it's very possible it's your video card.

I'm going on the assumption that you built the computer, so in order to troubleshoot the video card, unplug the electrical cord from the back of the computer. For safety's sake, unplug everything else from the computer. Open the case and locate the video card, being sure it's unplugged from the monitor. Now, press down gently on the video card to be sure it's securely seated in the slot. While you're inside the case, clean out any cobwebs and/or dust bunnies you find. Now check all other connections, since it's easy to move things while inside.

Now, before closing the case, hook everything back up and boot the computer. Using one of your SD cards with photos on it, create a Test folder and copy two or three photos to the desktop. Check to see if they're better than they've been.

If this doesn't work, go to Device Manager and try updating the drivers or even uninstalling the drivers and letting Windows reinstall them.

If none of these options work, your video card is most likely going out, as Broe said.

how can video card made photos corrupted