- Messages
- 25
Hi to all,
I have emailed and called dell but I still cant get an answer from them. I got this new pc around Sept 28[SUP]th[/SUP] . The problem I am having is when I insert a dvd it doesn’t give me an option although I have it set to ask me what action to take. I have to double click computer and then I get the option to view with VLC or Cyber link media if I click on cyber link it says it is not responding and I need to buy the premium version. I have windows media player as my default player so I wonder why it is not in the menu?
Do I need to install and also how do I install windows media player and cyber link media. I thought I should be able to burn a dvd right out of the box but I cant I had to install Ashampoo to burn a dvd.
My pc is a Dell inspiron 660S Windows 8 64 bit it says but in control panel it shows Java as 332 bit? ,do you need the service tag number I can provide it if needed. Thanks in advance for any help.
I have emailed and called dell but I still cant get an answer from them. I got this new pc around Sept 28[SUP]th[/SUP] . The problem I am having is when I insert a dvd it doesn’t give me an option although I have it set to ask me what action to take. I have to double click computer and then I get the option to view with VLC or Cyber link media if I click on cyber link it says it is not responding and I need to buy the premium version. I have windows media player as my default player so I wonder why it is not in the menu?
Do I need to install and also how do I install windows media player and cyber link media. I thought I should be able to burn a dvd right out of the box but I cant I had to install Ashampoo to burn a dvd.
My pc is a Dell inspiron 660S Windows 8 64 bit it says but in control panel it shows Java as 332 bit? ,do you need the service tag number I can provide it if needed. Thanks in advance for any help.
My Computer
System One
-
- OS
- windows 8
- Computer type
- PC/Desktop
- System Manufacturer/Model
- dell inspiron 660s
- Memory
- 8 gb
- Browser
- ie
- Antivirus
- windows defender