Hi there eightforums,
Yesterday I was transferring files from one internal drive to the other when the file transfer process froze, and then my computer froze. After 10 minutes I powered off the computer by holding down the power button. Since then windows cannot operate for more than 3 to 4 minutes. Same problem operating the computer on a clean boot. During this time disk usage in the task manager goes up to 100% and stays there. I can run the computer in safe mode without the problem manifesting. I have performed a system restore but that did not resolve the issue. I ran chkdsk on C: and D: successfully but the issue persisted. I also defragged C: drive (OS is on C with defraggler in safe mode. Tried to defrag D: next but got BSOD with error KERNAL_DATA_INPAGE_ERROR (spaceport.sys). Windows still freezes within minutes.
I've tried googling different versions of this problem but none of the suggestions (mostly to try and end tasks in task manager before windows freezes) have been successful. I'm at the end of what I can try and do via google-fu and I'm hoping someone here can help (please). SF Debug Tool files attached.
Yesterday I was transferring files from one internal drive to the other when the file transfer process froze, and then my computer froze. After 10 minutes I powered off the computer by holding down the power button. Since then windows cannot operate for more than 3 to 4 minutes. Same problem operating the computer on a clean boot. During this time disk usage in the task manager goes up to 100% and stays there. I can run the computer in safe mode without the problem manifesting. I have performed a system restore but that did not resolve the issue. I ran chkdsk on C: and D: successfully but the issue persisted. I also defragged C: drive (OS is on C with defraggler in safe mode. Tried to defrag D: next but got BSOD with error KERNAL_DATA_INPAGE_ERROR (spaceport.sys). Windows still freezes within minutes.
I've tried googling different versions of this problem but none of the suggestions (mostly to try and end tasks in task manager before windows freezes) have been successful. I'm at the end of what I can try and do via google-fu and I'm hoping someone here can help (please). SF Debug Tool files attached.
My Computer
System One
-
- OS
- Windows 8.1 64-bit
- Computer type
- Laptop
- System Manufacturer/Model
- ASUS Notebook X550CA
- CPU
- i5-3337U 1.8GHz
- Memory
- 6.0 GB