I'm running 8.1 (upgraded from 8.0) on an Alien laptop. I've had lots of problems such as this latest one: some files or folders will not show properties when I use a right click in explorer. Some do, most don't. Other symptoms: sometimes I get the explorer.exe error message "unknown hard error" on startup. Also, sometimes the desktop icons aren't all there. These problems all go away when I boot into safe mode.
Things I've tried that don't work:
1) sfc /scannow runs but says there are some corrupted files it can't fix.
2) I've used system restore to go to the earliest version available
3) I've uninstalled recently installed software.
4) System repair says it can't repair the system
5) I've cleared out Temp folders in Appdata
6) I've run Malwarebytes and Hitman Pro to remove any malware.
I'd like some suggestions for fixing this that *don't* involve reinstalling the system. I'm pretty tired of doing that and am almost ready to go back to Windows 7.
Thanks for your help.
Things I've tried that don't work:
1) sfc /scannow runs but says there are some corrupted files it can't fix.
2) I've used system restore to go to the earliest version available
3) I've uninstalled recently installed software.
4) System repair says it can't repair the system
5) I've cleared out Temp folders in Appdata
6) I've run Malwarebytes and Hitman Pro to remove any malware.
I'd like some suggestions for fixing this that *don't* involve reinstalling the system. I'm pretty tired of doing that and am almost ready to go back to Windows 7.
Thanks for your help.
My Computer
System One
-
- OS
- windows 8.1
- Computer type
- Laptop
- System Manufacturer/Model
- Dell Alienware M14x-R2