My Epson V300 scanner was working perfectly in Windows 8x64 and before that Vista SP2x64 and Windows 7x64. After upgrading to Windows 8.1, it still functions, but I can't get into the Epson Scan software. I uninstalled and reinstalled the software (latest version), with no improvement. If I press the Scan button on the scanner or click on the Epson Scan icon, I see the splash screen for Epson Scan 3.50A as it loads, and the Epson Scan icon appears in the system tray. However, the Epson Scan software doesn't visibly open. Pressing the Scan button causes the scanner to scan a document at the default settings and it is saved to the Pictures folder. When I right-click the Epson Scan icon in the system tray and choose Epson Scan, I see a blank page in the small window that pops up.
The new Scan function in Metro works, so at least I can continue scanning in 8.1, although with reduced functionality and the necessity of looking at the miserable Metro display, which I have otherwise killed. Metro desperately needs an Invert Colors switch and the ability to blow up the text (+/-) to make it easier to read.
The only other serious problem with Windows 8.1 is that some programs including iTunes and OpenOffice as well as some internal screens such as printer setup display poorly with low resolution. They all displayed properly in Windows 8. I wonder if somebody at Microsoft will get a huge bonus for breaking OpenOffice and iTunes.
Update: Epson Customer Service provided a solution -- a cleaner utility to delete leftover Epson scan files and registry entries. After running this utility, I reinstalled Epson Scan, and it now works.
The new Scan function in Metro works, so at least I can continue scanning in 8.1, although with reduced functionality and the necessity of looking at the miserable Metro display, which I have otherwise killed. Metro desperately needs an Invert Colors switch and the ability to blow up the text (+/-) to make it easier to read.
The only other serious problem with Windows 8.1 is that some programs including iTunes and OpenOffice as well as some internal screens such as printer setup display poorly with low resolution. They all displayed properly in Windows 8. I wonder if somebody at Microsoft will get a huge bonus for breaking OpenOffice and iTunes.
Update: Epson Customer Service provided a solution -- a cleaner utility to delete leftover Epson scan files and registry entries. After running this utility, I reinstalled Epson Scan, and it now works.
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My Computer
System One
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- OS
- Windows 8