DRIVER_POWER_STATE_FAILURE (Cause: ntoskrnl.exe nt+14e2a0)

Not 100% if you somehow can flash the BIOS back to a previous version.

A thing to mention, I would flash the BIOS without the use of any utility even in the BIOS.
I don't think that's possible. I recall trying that when this happened back then, without success.
Note that the BIOS update itself was successful, but I don't know why this happens. I don't think it's the BIOS patch, because it happened with older versions too. How do I update the BIOS without any utilities?

I think I'm pretty screwed. Do you have any suggestions to get me out of this mess?
 

My Computer

System One

  • OS
    Windows 8.1 x64
    Computer type
    Laptop
    System Manufacturer/Model
    ASUS N751JX
    CPU
    Intel(R) Core(TM) i7-4720HQ CPU @ 2.60GHz
    Motherboard
    ASUSTeK COMPUTER INC. N751JX
    Memory
    16,00 GB
    Graphics Card(s)
    (1) Intel(R) HD Graphics 4600 (2) NVIDIA GeForce GTX 950M
    Hard Drives
    - Hitachi HTS721010A9E630 (1TB HDD)
    - SanDisk SD7SB3Q256G1002 (256GB SSD)
    Antivirus
    G DATA Internet Security
What happens when you create a boot option?
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset
The only option I get under "Boot" is "Delete boot option".
When I click that, there is no boot option to be selected. The "Create boot option" is not even there any more.

--EDIT

Weirdly enough the HDDs and the DVD drive are recognized under Advanced > SATA Configuration .
SATA Mode Selection is set to AHCI.
 

My Computer

System One

  • OS
    Windows 8.1 x64
    Computer type
    Laptop
    System Manufacturer/Model
    ASUS N751JX
    CPU
    Intel(R) Core(TM) i7-4720HQ CPU @ 2.60GHz
    Motherboard
    ASUSTeK COMPUTER INC. N751JX
    Memory
    16,00 GB
    Graphics Card(s)
    (1) Intel(R) HD Graphics 4600 (2) NVIDIA GeForce GTX 950M
    Hard Drives
    - Hitachi HTS721010A9E630 (1TB HDD)
    - SanDisk SD7SB3Q256G1002 (256GB SSD)
    Antivirus
    G DATA Internet Security
This problem could be solved with pulling the cmos battery, but on a laptop that will be difficult.

Could you flash the BIOS to an earlier version?
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset
Doesn't removing the CMOS just reset the BIOS? I assume the "Restore to default" does the same thing? (Which doesn't work)

I've put the 205 BIOS on a USB stick and used the included Easy Flash Utility to downgrade, but it gives a "Build Date is too old!!" error. I can't think of any other options to downgrade.
 

My Computer

System One

  • OS
    Windows 8.1 x64
    Computer type
    Laptop
    System Manufacturer/Model
    ASUS N751JX
    CPU
    Intel(R) Core(TM) i7-4720HQ CPU @ 2.60GHz
    Motherboard
    ASUSTeK COMPUTER INC. N751JX
    Memory
    16,00 GB
    Graphics Card(s)
    (1) Intel(R) HD Graphics 4600 (2) NVIDIA GeForce GTX 950M
    Hard Drives
    - Hitachi HTS721010A9E630 (1TB HDD)
    - SanDisk SD7SB3Q256G1002 (256GB SSD)
    Antivirus
    G DATA Internet Security
Yes it does, but pulling the cmos battery often helps a bit better.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset
Do you have recovery media from where you can boot off to access command prompt?
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset
I've inserted the Windows 8.1 recovery disc, but unfortunately I can not boot from that one either. (Since no boot options to select from)
 

My Computer

System One

  • OS
    Windows 8.1 x64
    Computer type
    Laptop
    System Manufacturer/Model
    ASUS N751JX
    CPU
    Intel(R) Core(TM) i7-4720HQ CPU @ 2.60GHz
    Motherboard
    ASUSTeK COMPUTER INC. N751JX
    Memory
    16,00 GB
    Graphics Card(s)
    (1) Intel(R) HD Graphics 4600 (2) NVIDIA GeForce GTX 950M
    Hard Drives
    - Hitachi HTS721010A9E630 (1TB HDD)
    - SanDisk SD7SB3Q256G1002 (256GB SSD)
    Antivirus
    G DATA Internet Security
That is strance, when inserting any media a boot option should be added.
Are you sure the BIOS flash was done properly succesful?
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset
It's very strange indeed. I don't the BIOS patch itself is corrupted, but that something might be wrong with the BIOS chip on the motherboard itself. The reason I suspect this, is because this is the second time a BIOS flash results in this issue. (Both different BIOS version, and Windows reinstalled several times between two flashes) I'm not sure though.

And I assume the flash was done successfully, since it got to 100% and then gave me the "will now shutdown" message, after which the laptop shut down automatically. (And in the BIOS it shows version 210 now)
 

My Computer

System One

  • OS
    Windows 8.1 x64
    Computer type
    Laptop
    System Manufacturer/Model
    ASUS N751JX
    CPU
    Intel(R) Core(TM) i7-4720HQ CPU @ 2.60GHz
    Motherboard
    ASUSTeK COMPUTER INC. N751JX
    Memory
    16,00 GB
    Graphics Card(s)
    (1) Intel(R) HD Graphics 4600 (2) NVIDIA GeForce GTX 950M
    Hard Drives
    - Hitachi HTS721010A9E630 (1TB HDD)
    - SanDisk SD7SB3Q256G1002 (256GB SSD)
    Antivirus
    G DATA Internet Security
Do you have warranty on your laptop?

Not for returning, but for disassembling the laptop for reconnecting the hard drive to see if that might help a bit.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset
Do you have warranty on your laptop?

Not for returning, but for disassembling the laptop for reconnecting the hard drive to see if that might help a bit.
Yes, it's still under warranty. But taking the HDD/RAM out shouldn't affect warranty.
I took the HDD out today, to make a backup of my files, before sending it back to ASUS next week.

Do you think it's an issue with the HDD?
Last time when update 205 bricked the laptop, I made a full image of the HDDs. When it came back from repair (formatted), I put back the images. After I did that, the problem suddenly came back, the laptop was bricked again. I really don't understand how this is possible. Maybe you can explain that?
Both HDDs were fully encrypted, so it's impossible that there was any interaction between software on the HDD and the BIOS, since the HDD had to be decrypted first. ASUS insisted that I brought the issue with the BIOS back, by putting the full disk image back on the HDD. But I still don't see how those two could be related in any way. (And nor ASUS, nor the webshop I got the laptop from could answer this question for me...)
 

My Computer

System One

  • OS
    Windows 8.1 x64
    Computer type
    Laptop
    System Manufacturer/Model
    ASUS N751JX
    CPU
    Intel(R) Core(TM) i7-4720HQ CPU @ 2.60GHz
    Motherboard
    ASUSTeK COMPUTER INC. N751JX
    Memory
    16,00 GB
    Graphics Card(s)
    (1) Intel(R) HD Graphics 4600 (2) NVIDIA GeForce GTX 950M
    Hard Drives
    - Hitachi HTS721010A9E630 (1TB HDD)
    - SanDisk SD7SB3Q256G1002 (256GB SSD)
    Antivirus
    G DATA Internet Security
Not exactly, I think that reconnecting the HDD might show a boot option again, that has been a solution for several others with the same problem.

With what/how did you make a full image?
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset
Not exactly, I think that reconnecting the HDD might show a boot option again, that has been a solution for several others with the same problem.

With what/how did you make a full image?
When this happened the first time, a few months ago, I already tried things like taking all HDDs out, and reconnecting the HDDs. Heck, I even formatted the HDDs; nothing fixed the BIOS issue.

I used a piece of software called "Reflect" to make an exact image copy of the HDD, which I put back when I got the laptop back.
 

My Computer

System One

  • OS
    Windows 8.1 x64
    Computer type
    Laptop
    System Manufacturer/Model
    ASUS N751JX
    CPU
    Intel(R) Core(TM) i7-4720HQ CPU @ 2.60GHz
    Motherboard
    ASUSTeK COMPUTER INC. N751JX
    Memory
    16,00 GB
    Graphics Card(s)
    (1) Intel(R) HD Graphics 4600 (2) NVIDIA GeForce GTX 950M
    Hard Drives
    - Hitachi HTS721010A9E630 (1TB HDD)
    - SanDisk SD7SB3Q256G1002 (256GB SSD)
    Antivirus
    G DATA Internet Security
I've put the 205 BIOS on a USB stick and used the included Easy Flash Utility to downgrade, but it gives a "Build Date is too old!!" error. I can't think of any other options to downgrade.

I found this on Republic of Gamers forum
I have been trying to downgrade/flash with 204, 206, 208 and 209, but with no success, because the flashing tools wont allow flashing, due to the following errors.

c_man's solution from commandopromt: "Invalid BIOS file"
EZ Flash from bios: "Build Date is too Old!!"
Aptio Winflash from Windows: "3 - Error: ROM file size does not match existing BIOS size."
Aptio AFUDOS from DOS bootdisk: "3 - Error: ROM file size does not match existing BIOS size."

Try this method: http://rog.asus.com/forum/showthread...l=1#post163278


 

My Computer

System One

  • OS
    windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    self build
    CPU
    Intel(R) Core(TM) i5 CPU 750 @ 2.67GHz
    Motherboard
    Asrock P55 Pro
    Memory
    DDR3 Team--Elite-1333 8 gb
    Graphics Card(s)
    Sapphire R9 280x
    Sound Card
    Realtek Alc 855
    Monitor(s) Displays
    Acer V233H
    Screen Resolution
    1920 x 1020
    Hard Drives
    Samsung evo 850 SSd
    Seagate ST 320 gb
    Samsung HD 750 gb
    Seagate ST 3000gb
    PSU
    OCZ Stealth 600 watt
    Case
    Antec 300
    Mouse
    Speedlink Ledos and Nexus
Hi,

Thank you for the link, that looked very promising!
I tried it today, but unfortunately it did not do anything. The computer took a while to actually do something while holding that combination, so I think it was looking for the file. But then the laptop just restarted back into the BIOS. I tried different BIOS versions, and different USB sticks, with both FAT and FAT32 fomatting.
But still it stayed on the black screen and restarted after a few seconds. Did I do something wrong?

I'll be sending the laptop back for repair tomorrow, but of course I'd love to know why this problem occurs in the first place. Do you have an idea what could be the issue? The BIOS chip? The HDD?
Because ASUS doesn't seem to actually fix the cause of the issue - it's obvious at this point that the BIOS updates themselves are not the issue, since the exact same issue happened with different versions - they just re-flash the BIOS somehow and then send it back... Oh, and they also format the HDD and reinstall Windows. Yaay. :/

Thank you guys for your help so far, I really appreciate it!

P.S. On a side note, I also have BSoD issues on my desktop PC every now and then, from which I've kept two dumpfiles. Should I open a new topic for that?
 

My Computer

System One

  • OS
    Windows 8.1 x64
    Computer type
    Laptop
    System Manufacturer/Model
    ASUS N751JX
    CPU
    Intel(R) Core(TM) i7-4720HQ CPU @ 2.60GHz
    Motherboard
    ASUSTeK COMPUTER INC. N751JX
    Memory
    16,00 GB
    Graphics Card(s)
    (1) Intel(R) HD Graphics 4600 (2) NVIDIA GeForce GTX 950M
    Hard Drives
    - Hitachi HTS721010A9E630 (1TB HDD)
    - SanDisk SD7SB3Q256G1002 (256GB SSD)
    Antivirus
    G DATA Internet Security
P.S. On a side note, I also have BSoD issues on my desktop PC every now and then, from which I've kept two dumpfiles. Should I open a new topic for that?

Yes make a new topic.
Different system different problems.

I tried it today, but unfortunately it did not do anything. The computer took a while to actually do something while holding that combination, so I think it was looking for the file. But then the laptop just restarted back into the BIOS. I tried different BIOS versions, and different USB sticks, with both FAT and FAT32 fomatting.
But still it stayed on the black screen and restarted after a few seconds. Did I do something wrong?

Have no idea, did you make sure there was no old copy of the bios on your C:/ drive.
 

My Computer

System One

  • OS
    windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    self build
    CPU
    Intel(R) Core(TM) i5 CPU 750 @ 2.67GHz
    Motherboard
    Asrock P55 Pro
    Memory
    DDR3 Team--Elite-1333 8 gb
    Graphics Card(s)
    Sapphire R9 280x
    Sound Card
    Realtek Alc 855
    Monitor(s) Displays
    Acer V233H
    Screen Resolution
    1920 x 1020
    Hard Drives
    Samsung evo 850 SSd
    Seagate ST 320 gb
    Samsung HD 750 gb
    Seagate ST 3000gb
    PSU
    OCZ Stealth 600 watt
    Case
    Antec 300
    Mouse
    Speedlink Ledos and Nexus
Have no idea, did you make sure there was no old copy of the bios on your C:/ drive.
Good question. There was a .RAR file and the extracted .210 file of the latest BIOS version, on C:\. But it was not in .BIN format, and I had encrypted the drive again, after backing up my stuff (while connected to my desktop PC). Therefore it should not have found that BIOS on the C:\ drive anyway.

And thanks, I'll open a new topic for my desktop PC. I really appreciate the help you guys provide here. :thumb:
 

My Computer

System One

  • OS
    Windows 8.1 x64
    Computer type
    Laptop
    System Manufacturer/Model
    ASUS N751JX
    CPU
    Intel(R) Core(TM) i7-4720HQ CPU @ 2.60GHz
    Motherboard
    ASUSTeK COMPUTER INC. N751JX
    Memory
    16,00 GB
    Graphics Card(s)
    (1) Intel(R) HD Graphics 4600 (2) NVIDIA GeForce GTX 950M
    Hard Drives
    - Hitachi HTS721010A9E630 (1TB HDD)
    - SanDisk SD7SB3Q256G1002 (256GB SSD)
    Antivirus
    G DATA Internet Security
Hello again,

Here's an update on this topic: I got the laptop back yesterday. I see they replaced the SSD this time, so I assume it had something to do with the BIOS flashing issues (and they finally realised they should fix the actual issue, instead of only re-flashing the BIOS)

So for now problem solved. I'll definitely post again, should I run into BSoDs again.
Thank you very much for your help so far, I really appreciate it!
 

My Computer

System One

  • OS
    Windows 8.1 x64
    Computer type
    Laptop
    System Manufacturer/Model
    ASUS N751JX
    CPU
    Intel(R) Core(TM) i7-4720HQ CPU @ 2.60GHz
    Motherboard
    ASUSTeK COMPUTER INC. N751JX
    Memory
    16,00 GB
    Graphics Card(s)
    (1) Intel(R) HD Graphics 4600 (2) NVIDIA GeForce GTX 950M
    Hard Drives
    - Hitachi HTS721010A9E630 (1TB HDD)
    - SanDisk SD7SB3Q256G1002 (256GB SSD)
    Antivirus
    G DATA Internet Security
Hi,

Here's another update regarding this weird issue. Got my laptop back yesterday, for the 4th time. (To fix damage to the LCD they caused during the previous repair...)
Everything worked fine, so I put back the full HDD clone I took before sending the laptop back. Immediately after putting back that working HDD clone, the laptop was bricked again. Which basically meant I had to send it back again.

While looking for something else, I stumbled upon a post on another Forum, which surprisingly enough fixed my issue(!). See this post here: Can't change Asus BOOT order - Asus - Laptop Tech Support

I just completed a CHAT session with ASUS. It worked!! Here is what they told me:

1. Enter the BIOS setup menu by pressing and holding F2 key when powering on.
2. Switch to “Boot” and set “Launch CSM” to Enabled.
3. Switch to “Security” and set “Secure Boot Control” to Disabled.
4. Press F10 to save and exit.
5. Press and hold ESC key to launch boot menu when the Unit restarts.

Thank you for your time and suggestions!

So I guess I just sent my laptop back 4 times for nothing. They could've just advised me the above. ASUS...
I can't believe my laptop is working flawlessly now.
 

My Computer

System One

  • OS
    Windows 8.1 x64
    Computer type
    Laptop
    System Manufacturer/Model
    ASUS N751JX
    CPU
    Intel(R) Core(TM) i7-4720HQ CPU @ 2.60GHz
    Motherboard
    ASUSTeK COMPUTER INC. N751JX
    Memory
    16,00 GB
    Graphics Card(s)
    (1) Intel(R) HD Graphics 4600 (2) NVIDIA GeForce GTX 950M
    Hard Drives
    - Hitachi HTS721010A9E630 (1TB HDD)
    - SanDisk SD7SB3Q256G1002 (256GB SSD)
    Antivirus
    G DATA Internet Security
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