different between refresh and restore

[mrgeek]

i should try.ptch what is that?and the update KB3022345 is???also i have win 8.1 pro x64

edit to patch, not ptch. Read the article link for full details. Go to Control Panel/ Programs and Features.
See screens here to check if update is installed. Right click 'uninstall' if found. Re-run scannow -