Cumulative Security Update for Internet Explorer 10 for Windows 8 (KB2838727) isn't working very well on my laptop.
On installing this, after rebooting I'm a stuck on blue screen saying that the PC has encountered an error and needs to restart. It also shows an error code like 0xc000021a. While that message is displayed, a percentage meter goes to 100 and the PC is automatically rebooted.
Then it tries to diagnose and repair but fails and says that the PC could not be repaired and a Srt log file is saved.
Then the only thing which saves me is going to the Advanced Options within that recovery mode and restoring a system point.
Can someone help me on this? What exactly in this update is crashing my PC?
I had opened a similar thread in the BSODs category of the website, but now that I have realized that it's more related to a Windows Update I'm opening a thread here.
Thanks.
Regards,
Abhishek Sharma
On installing this, after rebooting I'm a stuck on blue screen saying that the PC has encountered an error and needs to restart. It also shows an error code like 0xc000021a. While that message is displayed, a percentage meter goes to 100 and the PC is automatically rebooted.
Then it tries to diagnose and repair but fails and says that the PC could not be repaired and a Srt log file is saved.
Then the only thing which saves me is going to the Advanced Options within that recovery mode and restoring a system point.
Can someone help me on this? What exactly in this update is crashing my PC?
I had opened a similar thread in the BSODs category of the website, but now that I have realized that it's more related to a Windows Update I'm opening a thread here.
Thanks.
Regards,
Abhishek Sharma
My Computer
System One
-
- OS
- Windows 8.1 Pro (32 bit)
- Computer type
- Laptop
- System Manufacturer/Model
- Acer Aspire 5738G
- CPU
- Intel(R) Core(TM)2 Duo
- Motherboard
- Acer JV50
- Memory
- 4 GB RAM DDR3
- Graphics Card(s)
- NVIDIA GeForce G 105M
- Sound Card
- Realtek High Definition
- Monitor(s) Displays
- 1x Generic PnP Monitor
- Screen Resolution
- 1366 x 768 - 32 bit
- Hard Drives
- C: (120 GB)
E: (143 GB)
K: (24.3 GB)
- Keyboard
- Acer Inbuilt
- Mouse
- Acer Inbuilt, 5 Button Wheel Laser Mouse (External)
- Internet Speed
- 8mbps downstream 2mbps upstream
- Browser
- Google Chrome (Stable Channel)
- Antivirus
- Windows Defender (Windows 8.1), Malwarebytes Free Version