Connect phone to computer via bluetooth - problem

[falkenow]

Saw another thread and I have the exakt same problem:
[h=2]Bluetooth connect problems W8.1[/h]

"Having paired a Bluetooth device correctly- (showing in device manager as working properly), it immediately disconnected and I haven't been able to connect it since.
When the Bluetooth icon is clicked the is seen but listed as not connected. (The 'allow to connect' option is dimmed.)
In the settings menu, the 'Allow Bluetooth devices to connect to this computer' option is missing!
I have tried updating the drivers with no success.
Any ideas?"​

 

[falkenow]

Is the problem that I have 3 bluetoot-services running at the same time? (Services.msc)

 

[midou35000]

No not at all.

 

[midou35000]

Can you try to run SFC/scannow command in cmd?

 

[falkenow]

 

[midou35000]

No i ment SFC/scannow command

 

[falkenow]

48% complete......Is gone take a while

 

[midou35000]

Okay while you do that enable bluetooth then go to the taskbar and right click the bluetooth icon and click open settings like this:

Then make sure the first box is checked:

 

[falkenow]

Done

 

[falkenow]

And first box is ticked

 

[midou35000]

Now restart your PC and see if it is fixed.

 

[falkenow]

Ok, will do.

 

[falkenow]

Still doesn´t connect. Hmmmm..

 

[midou35000]

Okay i wont give up on it until it will get fixed for you,
Search for troubleshooting click then click view all on the left pane then click "Hardware and Devices" and also the "Network Adapters" one and give me the results

 

[falkenow]

Like the spirit!
Hardware and device: "There may be hardware changes that are not identified"
Network Adapters: No problem found.

 

[midou35000]

Okay now try to go to device manager uninstall the driver then click scan for hardware changes

 

[falkenow]

Done, but still:
"There may be hardware changes that are not identified" under Hardware and devices

 

[midou35000]

After that try to use our bluetooth now?

 

[falkenow]

Still the same problem.

 

[midou35000]

Okay now run Chkdsk /r /f command then reboot and let it scan your PC it may take a while but it is worth it.
And whie you do that i will do some researches that will help you out with this problem.