JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an
alternative browser .
Computer shutting off when trying to wake from sleep
BSOD Analyst & Security Analyst
VIP Member
Pro User
Please upload the zip file created by the tool.
I'll take a look at it tomorrow, it is now late for me.
OS
Windows 10 Pro
Computer type
PC/Desktop
System Manufacturer/Model
Custom build
CPU
i5-6500 @3.20GHz
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Built-in
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Browser
Google Chrome
Antivirus
Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
View attachment 65723
And I just did a search of the driver through windows search and its apparently still there even though I uninstalled it. Is it safe to just delete it from the C:\Windows\System32\drivers folder its located in or is there another way of removing it?
OS
Windows 8.1
Computer type
Laptop
System Manufacturer/Model
Sager NP8278-2
CPU
Intel(R) Core(TM) i7-4710MQ CPU @ 2.50GHz
Motherboard
Notebook P17SM-A
Memory
Total:8.00gb Usable:7.92 GB
Graphics Card(s)
(1) NVIDIA GeForce GTX 970M (2) Intel(R) HD Graphics 4600
Sound Card
(1) High Definition Audio Device (2) NVIDIA Virtual Audio Device (Wave Extensible) (WDM)
Monitor(s) Displays
Built-In
Screen Resolution
1920x1080
Hard Drives
(1) HGST HTS721010A9E630 (2) Micron_M600_MTFDDAT128MBF
Mouse
Wireless and Trackpad
Internet Speed
100mbps
Browser
Chrome Canary
BSOD Analyst & Security Analyst
VIP Member
Pro User
View attachment 65723
And I just did a search of the driver through windows search and its apparently still there even though I uninstalled it. Is it safe to just delete it from the C:\Windows\System32\drivers folder its located in or is there another way of removing it?
As I said in my previous post, you can remove it if you have uninstalled the program
OS
Windows 10 Pro
Computer type
PC/Desktop
System Manufacturer/Model
Custom build
CPU
i5-6500 @3.20GHz
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Built-in
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Browser
Google Chrome
Antivirus
Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
So I deleted everything scpvbus.sys related, but the problem still persists. I cannot put the computer to sleep without it crashing.
OS
Windows 8.1
Computer type
Laptop
System Manufacturer/Model
Sager NP8278-2
CPU
Intel(R) Core(TM) i7-4710MQ CPU @ 2.50GHz
Motherboard
Notebook P17SM-A
Memory
Total:8.00gb Usable:7.92 GB
Graphics Card(s)
(1) NVIDIA GeForce GTX 970M (2) Intel(R) HD Graphics 4600
Sound Card
(1) High Definition Audio Device (2) NVIDIA Virtual Audio Device (Wave Extensible) (WDM)
Monitor(s) Displays
Built-In
Screen Resolution
1920x1080
Hard Drives
(1) HGST HTS721010A9E630 (2) Micron_M600_MTFDDAT128MBF
Mouse
Wireless and Trackpad
Internet Speed
100mbps
Browser
Chrome Canary
BSOD Analyst & Security Analyst
VIP Member
Pro User
Assuming the crash is every time page fault in non page area, the usual causes are
Defective hardware (particularly memory - but not just RAM),
Faulty system service,
Antivirus,
Device driver,
NTFS corruption,
BIOS
You don't have a 3rd party AV and sfc should have solved the problem with WD if WD was involved.
Please check your manufacturer for BIOS and driver updates.
Please run driver verifier again, sometimes driver verifier needs to be enabled multiple times to find every driver.
OS
Windows 10 Pro
Computer type
PC/Desktop
System Manufacturer/Model
Custom build
CPU
i5-6500 @3.20GHz
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Built-in
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Browser
Google Chrome
Antivirus
Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
Like I don't know what the crash is. It doesn't say anything. No BSOD. Just shuts off then tries to restart but can't. I'll redo the driver verifier again later to see if there's any other drivers messing stuff up.
OS
Windows 8.1
Computer type
Laptop
System Manufacturer/Model
Sager NP8278-2
CPU
Intel(R) Core(TM) i7-4710MQ CPU @ 2.50GHz
Motherboard
Notebook P17SM-A
Memory
Total:8.00gb Usable:7.92 GB
Graphics Card(s)
(1) NVIDIA GeForce GTX 970M (2) Intel(R) HD Graphics 4600
Sound Card
(1) High Definition Audio Device (2) NVIDIA Virtual Audio Device (Wave Extensible) (WDM)
Monitor(s) Displays
Built-In
Screen Resolution
1920x1080
Hard Drives
(1) HGST HTS721010A9E630 (2) Micron_M600_MTFDDAT128MBF
Mouse
Wireless and Trackpad
Internet Speed
100mbps
Browser
Chrome Canary
So running Driver Verifier again and after an hour no BSOD (I guess that's an improvement? Lol)
OS
Windows 8.1
Computer type
Laptop
System Manufacturer/Model
Sager NP8278-2
CPU
Intel(R) Core(TM) i7-4710MQ CPU @ 2.50GHz
Motherboard
Notebook P17SM-A
Memory
Total:8.00gb Usable:7.92 GB
Graphics Card(s)
(1) NVIDIA GeForce GTX 970M (2) Intel(R) HD Graphics 4600
Sound Card
(1) High Definition Audio Device (2) NVIDIA Virtual Audio Device (Wave Extensible) (WDM)
Monitor(s) Displays
Built-In
Screen Resolution
1920x1080
Hard Drives
(1) HGST HTS721010A9E630 (2) Micron_M600_MTFDDAT128MBF
Mouse
Wireless and Trackpad
Internet Speed
100mbps
Browser
Chrome Canary
BSOD Analyst & Security Analyst
VIP Member
Pro User
So running Driver Verifier again and after an hour no BSOD (I guess that's an improvement? Lol)
It indeed is an improvement, but lets hope there comes a crash that has the cause.
OS
Windows 10 Pro
Computer type
PC/Desktop
System Manufacturer/Model
Custom build
CPU
i5-6500 @3.20GHz
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Built-in
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Browser
Google Chrome
Antivirus
Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
24 hours in and no crash yet. Sadly.
OS
Windows 8.1
Computer type
Laptop
System Manufacturer/Model
Sager NP8278-2
CPU
Intel(R) Core(TM) i7-4710MQ CPU @ 2.50GHz
Motherboard
Notebook P17SM-A
Memory
Total:8.00gb Usable:7.92 GB
Graphics Card(s)
(1) NVIDIA GeForce GTX 970M (2) Intel(R) HD Graphics 4600
Sound Card
(1) High Definition Audio Device (2) NVIDIA Virtual Audio Device (Wave Extensible) (WDM)
Monitor(s) Displays
Built-In
Screen Resolution
1920x1080
Hard Drives
(1) HGST HTS721010A9E630 (2) Micron_M600_MTFDDAT128MBF
Mouse
Wireless and Trackpad
Internet Speed
100mbps
Browser
Chrome Canary
No crash after 48 hours. Now what?
OS
Windows 8.1
Computer type
Laptop
System Manufacturer/Model
Sager NP8278-2
CPU
Intel(R) Core(TM) i7-4710MQ CPU @ 2.50GHz
Motherboard
Notebook P17SM-A
Memory
Total:8.00gb Usable:7.92 GB
Graphics Card(s)
(1) NVIDIA GeForce GTX 970M (2) Intel(R) HD Graphics 4600
Sound Card
(1) High Definition Audio Device (2) NVIDIA Virtual Audio Device (Wave Extensible) (WDM)
Monitor(s) Displays
Built-In
Screen Resolution
1920x1080
Hard Drives
(1) HGST HTS721010A9E630 (2) Micron_M600_MTFDDAT128MBF
Mouse
Wireless and Trackpad
Internet Speed
100mbps
Browser
Chrome Canary
BSOD Analyst & Security Analyst
VIP Member
Pro User
Disable driver verifier and see how it goes
OS
Windows 10 Pro
Computer type
PC/Desktop
System Manufacturer/Model
Custom build
CPU
i5-6500 @3.20GHz
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Built-in
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Browser
Google Chrome
Antivirus
Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
Well it seems like nothing has changed since the beginning. Still crashes on sleep. Oh well. Everything else still runs well, no problem playing games at ultra. I'll update here if I ever find a solution. But for now, still unsolved.
OS
Windows 8.1
Computer type
Laptop
System Manufacturer/Model
Sager NP8278-2
CPU
Intel(R) Core(TM) i7-4710MQ CPU @ 2.50GHz
Motherboard
Notebook P17SM-A
Memory
Total:8.00gb Usable:7.92 GB
Graphics Card(s)
(1) NVIDIA GeForce GTX 970M (2) Intel(R) HD Graphics 4600
Sound Card
(1) High Definition Audio Device (2) NVIDIA Virtual Audio Device (Wave Extensible) (WDM)
Monitor(s) Displays
Built-In
Screen Resolution
1920x1080
Hard Drives
(1) HGST HTS721010A9E630 (2) Micron_M600_MTFDDAT128MBF
Mouse
Wireless and Trackpad
Internet Speed
100mbps
Browser
Chrome Canary
BSOD Analyst & Security Analyst
VIP Member
Pro User
Please note the 3.3v, 5v and 12v values from the BIOS and post it.
OS
Windows 10 Pro
Computer type
PC/Desktop
System Manufacturer/Model
Custom build
CPU
i5-6500 @3.20GHz
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Built-in
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Browser
Google Chrome
Antivirus
Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
Either those values are not in my bios or I managed to skip over them somehow.
OS
Windows 8.1
Computer type
Laptop
System Manufacturer/Model
Sager NP8278-2
CPU
Intel(R) Core(TM) i7-4710MQ CPU @ 2.50GHz
Motherboard
Notebook P17SM-A
Memory
Total:8.00gb Usable:7.92 GB
Graphics Card(s)
(1) NVIDIA GeForce GTX 970M (2) Intel(R) HD Graphics 4600
Sound Card
(1) High Definition Audio Device (2) NVIDIA Virtual Audio Device (Wave Extensible) (WDM)
Monitor(s) Displays
Built-In
Screen Resolution
1920x1080
Hard Drives
(1) HGST HTS721010A9E630 (2) Micron_M600_MTFDDAT128MBF
Mouse
Wireless and Trackpad
Internet Speed
100mbps
Browser
Chrome Canary
BSOD Analyst & Security Analyst
VIP Member
Pro User
I forgot you have a laptop, the reason why you can't find those values.
Please make sure your battery is seated properly, if necessary reseat it.
OS
Windows 10 Pro
Computer type
PC/Desktop
System Manufacturer/Model
Custom build
CPU
i5-6500 @3.20GHz
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Built-in
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Browser
Google Chrome
Antivirus
Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
I took it out and put it back in, nothing changed.
OS
Windows 8.1
Computer type
Laptop
System Manufacturer/Model
Sager NP8278-2
CPU
Intel(R) Core(TM) i7-4710MQ CPU @ 2.50GHz
Motherboard
Notebook P17SM-A
Memory
Total:8.00gb Usable:7.92 GB
Graphics Card(s)
(1) NVIDIA GeForce GTX 970M (2) Intel(R) HD Graphics 4600
Sound Card
(1) High Definition Audio Device (2) NVIDIA Virtual Audio Device (Wave Extensible) (WDM)
Monitor(s) Displays
Built-In
Screen Resolution
1920x1080
Hard Drives
(1) HGST HTS721010A9E630 (2) Micron_M600_MTFDDAT128MBF
Mouse
Wireless and Trackpad
Internet Speed
100mbps
Browser
Chrome Canary
BSOD Analyst & Security Analyst
VIP Member
Pro User
You are still getting an error message when waking up?
OS
Windows 10 Pro
Computer type
PC/Desktop
System Manufacturer/Model
Custom build
CPU
i5-6500 @3.20GHz
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Built-in
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Browser
Google Chrome
Antivirus
Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
I've never gotten a BSOD. No error message. The computer literally just turns off, and tries to restart. It fails to turn back on. I can take a video of the process if you would like.
OS
Windows 8.1
Computer type
Laptop
System Manufacturer/Model
Sager NP8278-2
CPU
Intel(R) Core(TM) i7-4710MQ CPU @ 2.50GHz
Motherboard
Notebook P17SM-A
Memory
Total:8.00gb Usable:7.92 GB
Graphics Card(s)
(1) NVIDIA GeForce GTX 970M (2) Intel(R) HD Graphics 4600
Sound Card
(1) High Definition Audio Device (2) NVIDIA Virtual Audio Device (Wave Extensible) (WDM)
Monitor(s) Displays
Built-In
Screen Resolution
1920x1080
Hard Drives
(1) HGST HTS721010A9E630 (2) Micron_M600_MTFDDAT128MBF
Mouse
Wireless and Trackpad
Internet Speed
100mbps
Browser
Chrome Canary
BSOD Analyst & Security Analyst
VIP Member
Pro User
You did have a BSOD as you describe in
the OP
The error PAGE_FAULT_IN_NONPAGED_AREA is a BSOD and you say you've read some dump files which are only created when you had a BSOD.
OS
Windows 10 Pro
Computer type
PC/Desktop
System Manufacturer/Model
Custom build
CPU
i5-6500 @3.20GHz
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Built-in
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Browser
Google Chrome
Antivirus
Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
Ohhh no. In the OP I was wrong as I read some old dump files. Sorry. Those dump files were old. No dump files are created when this crashes. No BSOD.
OS
Windows 8.1
Computer type
Laptop
System Manufacturer/Model
Sager NP8278-2
CPU
Intel(R) Core(TM) i7-4710MQ CPU @ 2.50GHz
Motherboard
Notebook P17SM-A
Memory
Total:8.00gb Usable:7.92 GB
Graphics Card(s)
(1) NVIDIA GeForce GTX 970M (2) Intel(R) HD Graphics 4600
Sound Card
(1) High Definition Audio Device (2) NVIDIA Virtual Audio Device (Wave Extensible) (WDM)
Monitor(s) Displays
Built-In
Screen Resolution
1920x1080
Hard Drives
(1) HGST HTS721010A9E630 (2) Micron_M600_MTFDDAT128MBF
Mouse
Wireless and Trackpad
Internet Speed
100mbps
Browser
Chrome Canary