Can't "Sign In" to the Store.
I have had this new computer for a couple of weeks and have not been able to install anything in the Windows store. I get the message that so many others have: Your purchase could not be completed----. I believe I have tried every fix viewed on this board and elsewhere. The one thing I have not been able to try is to sign into the Store with a different account. While in the Store I click on Settings, then on My Account. Sign In appears. When I click on it, it appears to respond then nothing happens. I have reset my Microsoft Account, ran the App Troubleshooter, reset the app (WSRESET.EXE), ran the Windows Update troubleshooter, and many other suggested fixes. Maybe if I could sign into the Store and add a different account, that would fix it. Thanks for any help.
I have had this new computer for a couple of weeks and have not been able to install anything in the Windows store. I get the message that so many others have: Your purchase could not be completed----. I believe I have tried every fix viewed on this board and elsewhere. The one thing I have not been able to try is to sign into the Store with a different account. While in the Store I click on Settings, then on My Account. Sign In appears. When I click on it, it appears to respond then nothing happens. I have reset my Microsoft Account, ran the App Troubleshooter, reset the app (WSRESET.EXE), ran the Windows Update troubleshooter, and many other suggested fixes. Maybe if I could sign into the Store and add a different account, that would fix it. Thanks for any help.
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My Computer
System One
-
- OS
- Windows 8
- Computer type
- PC/Desktop
- System Manufacturer/Model
- Dell 660
- CPU
- 3.40GHz
- Motherboard
- Intel Core i3-3240
- Memory
- 8.00GB
- Graphics Card(s)
- GE Force GT 610 2GB
- Sound Card
- NVIDIA High Definition Audio
- Monitor(s) Displays
- LG 23EA63 [Monitor] (23.1"vis, January 2012)
- Screen Resolution
- 1920 X1080
- Hard Drives
- WDC WD10EZEX-75ZF5A0
1TB
- Browser
- IE 10
- Antivirus
- Norton