When we navigate in Internet Explorer through a partner website that eventually produces a pdf report that we usually print, clicking on the print icon does not seem to work, the print dialog does not open. It has worked fine up until today.
Doing the same in Chrome, it works fine. So it seems to be an issue with IE.
When IE opens the pdf document, it appears in what I will call a "modified" IE window (since I don't know what it is really called) - it does not have the toolbars or favorites shown, just the url.
When IE displays a pdf like this, what application is it using? Is there a pdf viewer built in to IE, or is it using the default pdf application, which in this case is Acrobat, or is it using Adobe Reader? (I am hoping that knowing what application is being used may help me troubleshoot this issue.) It is a desktop application, not a Win 8 app.
Also printing a pdf file that is saved locally, using either Acrobat or Adobe Reader, works fine. It only fails printing pdf files that are opened in IE.
Thanks
Doing the same in Chrome, it works fine. So it seems to be an issue with IE.
When IE opens the pdf document, it appears in what I will call a "modified" IE window (since I don't know what it is really called) - it does not have the toolbars or favorites shown, just the url.
When IE displays a pdf like this, what application is it using? Is there a pdf viewer built in to IE, or is it using the default pdf application, which in this case is Acrobat, or is it using Adobe Reader? (I am hoping that knowing what application is being used may help me troubleshoot this issue.) It is a desktop application, not a Win 8 app.
Also printing a pdf file that is saved locally, using either Acrobat or Adobe Reader, works fine. It only fails printing pdf files that are opened in IE.
Thanks
My Computer
System One
-
- OS
- Windows 8 Pro