Solved BSOD while playing Heroes of the Storm

My Computer

System One

  • OS
    windows 8.1
    Computer type
    PC/Desktop
    CPU
    amd phenom 2 x4 965 black edition
    Motherboard
    msi DKA 790Gx platinum
    Memory
    2x 2gb
    Graphics Card(s)
    radeon sapphire hd 4870 1gb
    Sound Card
    onboard
    Monitor(s) Displays
    samsung syncMaster T220
    Screen Resolution
    1680x1050
    Hard Drives
    500gb sata seagate
    1t external
    PSU
    corsair TX 750w
    Case
    coolermaster gladiator 600
    Cooling
    2x fans
    Keyboard
    microsoft natural ergonomic keyboard 4000
    Mouse
    microsoft
    Internet Speed
    2mb
    Browser
    chrome
    Antivirus
    avg free
Depends if the BIOS of your GPU has this problem.
I can't tell from my position.

Btw, from what date is this article?
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset
The files flagged in the sfc/scannow are false positive caused by sfc.
To restore this enter "DISM /Online /Cleanup-Image /RestoreHealth" (without quotes) in an admin command prompt

NOTE: it may look like its frozen at 20%, let it run and finish, it might take a while to finish.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset
lol sorry i did not see the date

Date: 2008-06-29 20:55:34
 

My Computer

System One

  • OS
    windows 8.1
    Computer type
    PC/Desktop
    CPU
    amd phenom 2 x4 965 black edition
    Motherboard
    msi DKA 790Gx platinum
    Memory
    2x 2gb
    Graphics Card(s)
    radeon sapphire hd 4870 1gb
    Sound Card
    onboard
    Monitor(s) Displays
    samsung syncMaster T220
    Screen Resolution
    1680x1050
    Hard Drives
    500gb sata seagate
    1t external
    PSU
    corsair TX 750w
    Case
    coolermaster gladiator 600
    Cooling
    2x fans
    Keyboard
    microsoft natural ergonomic keyboard 4000
    Mouse
    microsoft
    Internet Speed
    2mb
    Browser
    chrome
    Antivirus
    avg free
BIOS is not the problem :)

Removed Bitdefender and tried to install the drivers? (after installing you can install an AV again)
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset

My Computer

System One

  • OS
    windows 8.1
    Computer type
    PC/Desktop
    CPU
    amd phenom 2 x4 965 black edition
    Motherboard
    msi DKA 790Gx platinum
    Memory
    2x 2gb
    Graphics Card(s)
    radeon sapphire hd 4870 1gb
    Sound Card
    onboard
    Monitor(s) Displays
    samsung syncMaster T220
    Screen Resolution
    1680x1050
    Hard Drives
    500gb sata seagate
    1t external
    PSU
    corsair TX 750w
    Case
    coolermaster gladiator 600
    Cooling
    2x fans
    Keyboard
    microsoft natural ergonomic keyboard 4000
    Mouse
    microsoft
    Internet Speed
    2mb
    Browser
    chrome
    Antivirus
    avg free
Excellent, see if the problem still persist.
If you get any new bluescreen within the next few days, please use the tool again and upload the zip file in a new post (not thread). I'll be immediately notified via e-mail and try to respond as soon as possible.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset
waiting the scan to finish and then i will give it a try.


already baked my card in the oven and new paste

so will see what will do.
thank you for your time so far and i will keep you up to date with the situation
 

My Computer

System One

  • OS
    windows 8.1
    Computer type
    PC/Desktop
    CPU
    amd phenom 2 x4 965 black edition
    Motherboard
    msi DKA 790Gx platinum
    Memory
    2x 2gb
    Graphics Card(s)
    radeon sapphire hd 4870 1gb
    Sound Card
    onboard
    Monitor(s) Displays
    samsung syncMaster T220
    Screen Resolution
    1680x1050
    Hard Drives
    500gb sata seagate
    1t external
    PSU
    corsair TX 750w
    Case
    coolermaster gladiator 600
    Cooling
    2x fans
    Keyboard
    microsoft natural ergonomic keyboard 4000
    Mouse
    microsoft
    Internet Speed
    2mb
    Browser
    chrome
    Antivirus
    avg free
You're welcome :)
I'm glad I could help.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset
the scan just finish successful and repaired all the corrupted files.

let try now and see what he does :D
 

My Computer

System One

  • OS
    windows 8.1
    Computer type
    PC/Desktop
    CPU
    amd phenom 2 x4 965 black edition
    Motherboard
    msi DKA 790Gx platinum
    Memory
    2x 2gb
    Graphics Card(s)
    radeon sapphire hd 4870 1gb
    Sound Card
    onboard
    Monitor(s) Displays
    samsung syncMaster T220
    Screen Resolution
    1680x1050
    Hard Drives
    500gb sata seagate
    1t external
    PSU
    corsair TX 750w
    Case
    coolermaster gladiator 600
    Cooling
    2x fans
    Keyboard
    microsoft natural ergonomic keyboard 4000
    Mouse
    microsoft
    Internet Speed
    2mb
    Browser
    chrome
    Antivirus
    avg free
so far looks like it worked
no problems or blue screens. i run my games and all normal.

i will report back tomorrow.
 

My Computer

System One

  • OS
    windows 8.1
    Computer type
    PC/Desktop
    CPU
    amd phenom 2 x4 965 black edition
    Motherboard
    msi DKA 790Gx platinum
    Memory
    2x 2gb
    Graphics Card(s)
    radeon sapphire hd 4870 1gb
    Sound Card
    onboard
    Monitor(s) Displays
    samsung syncMaster T220
    Screen Resolution
    1680x1050
    Hard Drives
    500gb sata seagate
    1t external
    PSU
    corsair TX 750w
    Case
    coolermaster gladiator 600
    Cooling
    2x fans
    Keyboard
    microsoft natural ergonomic keyboard 4000
    Mouse
    microsoft
    Internet Speed
    2mb
    Browser
    chrome
    Antivirus
    avg free
Better keep a keen eye for the next few days and then report back :)
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset
i will do so
thank again :D
 

My Computer

System One

  • OS
    windows 8.1
    Computer type
    PC/Desktop
    CPU
    amd phenom 2 x4 965 black edition
    Motherboard
    msi DKA 790Gx platinum
    Memory
    2x 2gb
    Graphics Card(s)
    radeon sapphire hd 4870 1gb
    Sound Card
    onboard
    Monitor(s) Displays
    samsung syncMaster T220
    Screen Resolution
    1680x1050
    Hard Drives
    500gb sata seagate
    1t external
    PSU
    corsair TX 750w
    Case
    coolermaster gladiator 600
    Cooling
    2x fans
    Keyboard
    microsoft natural ergonomic keyboard 4000
    Mouse
    microsoft
    Internet Speed
    2mb
    Browser
    chrome
    Antivirus
    avg free
ok since then i had 0 problems so i will flag it solved.


1) sfc/scannow

2) The files flagged in the sfc/scannow are false positive caused by sfc.
To restore this enter "DISM /Online /Cleanup-Image /RestoreHealth" (without quotes) in an admin command prompt

NOTE: it may look like its frozen at 20%, let it run and finish, it might take a while to finish.

3) i baked my Graphics Card.


that has fix my problem.

thanks to axe0.
 

My Computer

System One

  • OS
    windows 8.1
    Computer type
    PC/Desktop
    CPU
    amd phenom 2 x4 965 black edition
    Motherboard
    msi DKA 790Gx platinum
    Memory
    2x 2gb
    Graphics Card(s)
    radeon sapphire hd 4870 1gb
    Sound Card
    onboard
    Monitor(s) Displays
    samsung syncMaster T220
    Screen Resolution
    1680x1050
    Hard Drives
    500gb sata seagate
    1t external
    PSU
    corsair TX 750w
    Case
    coolermaster gladiator 600
    Cooling
    2x fans
    Keyboard
    microsoft natural ergonomic keyboard 4000
    Mouse
    microsoft
    Internet Speed
    2mb
    Browser
    chrome
    Antivirus
    avg free
You're most welcome :)
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset
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