Solved BSOD when shutting down or restarting my computer

Use your computer normally.
 

My Computer

System One

  • OS
    Windows 10 Pro x64
    Computer type
    PC/Desktop
    CPU
    INTEL Core i7-2700K 3.5GHz
    Motherboard
    ASROCK Fatal1ty P67 Main Board
    Memory
    HyperX Blu 8GB (2 x 4GB) DDR3 1600
    Graphics Card(s)
    Gigabyte GTX 980 Ti G1 Gaming
    Sound Card
    On-board
    Monitor(s) Displays
    Philips Brilliance BDM4065UC
    Screen Resolution
    3840x2160
    Hard Drives
    SSD: Samsung EVO 250 GB
    Internal HDD: WD Black 1TB
    External: 2x2TB MyBook drives
    1x4TB MyBook
    1x1TB Seagate Freeagent drive
    PSU
    Corsair GS 700W
    Case
    Silverstone Kublai KL04
    Cooling
    Artic Cooling Freezer Pro
    Keyboard
    Logitech G710+
    Mouse
    Razer Mamba Elite 2012
    Internet Speed
    10/0.75
    Browser
    FF 39.0.3, Microsoft Edge, Chrome 44
    Antivirus
    Avast 10.0
I still can't open Windows Defender. Is that a cause for concern?
 

My Computer

System One

  • OS
    8.1 64 bit
    Computer type
    Laptop
    System Manufacturer/Model
    ASUS S56CM
No. It's like that on my computer and laptop as well.
 

My Computer

System One

  • OS
    Windows 10 Pro x64
    Computer type
    PC/Desktop
    CPU
    INTEL Core i7-2700K 3.5GHz
    Motherboard
    ASROCK Fatal1ty P67 Main Board
    Memory
    HyperX Blu 8GB (2 x 4GB) DDR3 1600
    Graphics Card(s)
    Gigabyte GTX 980 Ti G1 Gaming
    Sound Card
    On-board
    Monitor(s) Displays
    Philips Brilliance BDM4065UC
    Screen Resolution
    3840x2160
    Hard Drives
    SSD: Samsung EVO 250 GB
    Internal HDD: WD Black 1TB
    External: 2x2TB MyBook drives
    1x4TB MyBook
    1x1TB Seagate Freeagent drive
    PSU
    Corsair GS 700W
    Case
    Silverstone Kublai KL04
    Cooling
    Artic Cooling Freezer Pro
    Keyboard
    Logitech G710+
    Mouse
    Razer Mamba Elite 2012
    Internet Speed
    10/0.75
    Browser
    FF 39.0.3, Microsoft Edge, Chrome 44
    Antivirus
    Avast 10.0
But I have uninstalled Trend Micro per your request. So I'm a little worried haha
 

My Computer

System One

  • OS
    8.1 64 bit
    Computer type
    Laptop
    System Manufacturer/Model
    ASUS S56CM
Install Avast, but I cannot guarantee it will not cause issues.
 

My Computer

System One

  • OS
    Windows 10 Pro x64
    Computer type
    PC/Desktop
    CPU
    INTEL Core i7-2700K 3.5GHz
    Motherboard
    ASROCK Fatal1ty P67 Main Board
    Memory
    HyperX Blu 8GB (2 x 4GB) DDR3 1600
    Graphics Card(s)
    Gigabyte GTX 980 Ti G1 Gaming
    Sound Card
    On-board
    Monitor(s) Displays
    Philips Brilliance BDM4065UC
    Screen Resolution
    3840x2160
    Hard Drives
    SSD: Samsung EVO 250 GB
    Internal HDD: WD Black 1TB
    External: 2x2TB MyBook drives
    1x4TB MyBook
    1x1TB Seagate Freeagent drive
    PSU
    Corsair GS 700W
    Case
    Silverstone Kublai KL04
    Cooling
    Artic Cooling Freezer Pro
    Keyboard
    Logitech G710+
    Mouse
    Razer Mamba Elite 2012
    Internet Speed
    10/0.75
    Browser
    FF 39.0.3, Microsoft Edge, Chrome 44
    Antivirus
    Avast 10.0
I have refreshed my computer. However, a BSOD still occurred and the dump file is attached.
 

My Computer

System One

  • OS
    8.1 64 bit
    Computer type
    Laptop
    System Manufacturer/Model
    ASUS S56CM
Storage driver is crapping out. Please try a clean install of Windows. If that doesn't help. I'd say you've got a HW issue.
 

My Computer

System One

  • OS
    Windows 10 Pro x64
    Computer type
    PC/Desktop
    CPU
    INTEL Core i7-2700K 3.5GHz
    Motherboard
    ASROCK Fatal1ty P67 Main Board
    Memory
    HyperX Blu 8GB (2 x 4GB) DDR3 1600
    Graphics Card(s)
    Gigabyte GTX 980 Ti G1 Gaming
    Sound Card
    On-board
    Monitor(s) Displays
    Philips Brilliance BDM4065UC
    Screen Resolution
    3840x2160
    Hard Drives
    SSD: Samsung EVO 250 GB
    Internal HDD: WD Black 1TB
    External: 2x2TB MyBook drives
    1x4TB MyBook
    1x1TB Seagate Freeagent drive
    PSU
    Corsair GS 700W
    Case
    Silverstone Kublai KL04
    Cooling
    Artic Cooling Freezer Pro
    Keyboard
    Logitech G710+
    Mouse
    Razer Mamba Elite 2012
    Internet Speed
    10/0.75
    Browser
    FF 39.0.3, Microsoft Edge, Chrome 44
    Antivirus
    Avast 10.0
Clean install means wiping my D files as well?
 

My Computer

System One

  • OS
    8.1 64 bit
    Computer type
    Laptop
    System Manufacturer/Model
    ASUS S56CM
You can choose which one. But I would advise you to wipe your system partition and do a clean install to see if there is any improvement.
 

My Computer

System One

  • OS
    Windows 10 Pro x64
    Computer type
    PC/Desktop
    CPU
    INTEL Core i7-2700K 3.5GHz
    Motherboard
    ASROCK Fatal1ty P67 Main Board
    Memory
    HyperX Blu 8GB (2 x 4GB) DDR3 1600
    Graphics Card(s)
    Gigabyte GTX 980 Ti G1 Gaming
    Sound Card
    On-board
    Monitor(s) Displays
    Philips Brilliance BDM4065UC
    Screen Resolution
    3840x2160
    Hard Drives
    SSD: Samsung EVO 250 GB
    Internal HDD: WD Black 1TB
    External: 2x2TB MyBook drives
    1x4TB MyBook
    1x1TB Seagate Freeagent drive
    PSU
    Corsair GS 700W
    Case
    Silverstone Kublai KL04
    Cooling
    Artic Cooling Freezer Pro
    Keyboard
    Logitech G710+
    Mouse
    Razer Mamba Elite 2012
    Internet Speed
    10/0.75
    Browser
    FF 39.0.3, Microsoft Edge, Chrome 44
    Antivirus
    Avast 10.0
Just crashed when I was trying to shut down my laptop lol. Attached is the dump file.
 

My Computer

System One

  • OS
    8.1 64 bit
    Computer type
    Laptop
    System Manufacturer/Model
    ASUS S56CM
Still, Asus Charger should be removed and ATK package updated, nVidia Streaming Kernel Service disabled.
Code: 
[COLOR=red][B]ASMMAP64.sys Thu Jul 2 11:13:26 2009  (4A4C7A36)[/B][/COLOR] 
LENOVO ATK Hotkey ATK0101 ACPI UTILITY (also found in  Asus systems) 
[URL="http://www.carrona.org/drivers/driver.php?id=ASMMAP64.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]ASMMAP64.sys[/COLOR][/B][/URL] 

[COLOR=red][B]atkwmiacpi64.sys Wed Sep 7 03:44:52 2011 (4E66CC94)[/B][/COLOR]  
ATK WMIACPI Utility 
[URL="http://www.carrona.org/drivers/driver.php?id=atkwmiacpi64.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]atkwmiacpi64.sys[/COLOR][/B][/URL] 

[COLOR=red][B]AiCharger.sys Fri Sep 23 04:04:40 2011 (4E7BE938)[/B][/COLOR]  
Asus Charger Driver [br] Likely [COLOR=red]BSOD[/COLOR] cause - haven't  seen recently (15Jan2013) 
[URL="http://www.carrona.org/drivers/driver.php?id=AiCharger.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]AiCharger.sys[/COLOR][/B][/URL] 

excsd.sys Fri Mar 30 21:52:41  2012 (4F760F09) 
Diskeeper/ExpressCache (OEM) driver 
[URL="http://www.carrona.org/drivers/driver.php?id=excsd.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]excsd.sys[/COLOR][/B][/URL] 

excfs.sys Fri Mar 30 21:53:05 2012  (4F760F21) 
Diskeeper/ExpressCache (OEM) driver 
[URL="http://www.carrona.org/drivers/driver.php?id=excfs.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]excfs.sys[/COLOR][/B][/URL] 

AsHIDSwitch64.sys Thu May 31  04:38:32 2012 (4FC6D9A8) 
HID driver for ASUS Wireless Radio Control 
[URL="http://www.carrona.org/drivers/driver.php?id=AsHIDSwitch64.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]AsHIDSwitch64.sys[/COLOR][/B][/URL] 

RtsBaStor.sys Wed Jun 13  12:09:02 2012 (4FD866BE) 
Realtek Pcie CardReader Driver for 2K/XP/Vista/Win7  
[URL="http://www.carrona.org/drivers/driver.php?id=RtsBaStor.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]RtsBaStor.sys[/COLOR][/B][/URL] 

IntcDAud.sys Tue Jun 19 16:40:51  2012 (4FE08F73) 
Intel Graphics Media Accelerator HD Driver 
[URL="http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]IntcDAud.sys[/COLOR][/B][/URL] 

btath_bus.sys Thu Jun 21 07:22:17  2012 (4FE2AF89) 
Atheros BlueTooth driver 
[URL="http://www.carrona.org/drivers/driver.php?id=btath_bus.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]btath_bus.sys[/COLOR][/B][/URL] 

btath_lwflt.sys Thu Jun 21  07:22:36 2012 (4FE2AF9C) 
Atheros Bluetooth Driver 
[URL="http://www.carrona.org/drivers/driver.php?id=btath_lwflt.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]btath_lwflt.sys[/COLOR][/B][/URL] 

btath_hcrp.sys Thu Jun 21  07:23:29 2012 (4FE2AFD1) 
Atheros Bluetooth Driver 
[URL="http://www.carrona.org/drivers/driver.php?id=btath_hcrp.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]btath_hcrp.sys[/COLOR][/B][/URL] 

HECIx64.sys Tue Jul 3 00:14:58  2012 (4FF21D62) 
Intel Management Engine Interface 
[URL="http://www.carrona.org/drivers/driver.php?id=HECIx64.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]HECIx64.sys[/COLOR][/B][/URL] 

intelppm.sys Thu Jul 26 04:26:48  2012 (5010AAE8) 
Intel Processor driver 
[URL="http://www.carrona.org/drivers/driver.php?id=intelppm.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]intelppm.sys[/COLOR][/B][/URL] 

Rt630x64.sys Mon Jul 30 18:03:12  2012 (5016B040) 
Realtek PCI/PCIe Adapters 
[URL="http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]Rt630x64.sys[/COLOR][/B][/URL] 

kbfiltr.sys Thu Aug 2 05:22:22  2012 (5019F26E) 

[COLOR=#777777][COLOR=#4b0082]kbfiltr.sys[/COLOR] - this driver hasn't been added to the DRT as  of this run. Please search Google/Bing for the driver if additional information  is needed.[/COLOR] 

DptfManager.sys Fri Sep 7 03:16:19 2012 (50494AE3)  
Intel(R) Dynamic Platform and Thermal Framework Manager Driver 
[URL="http://www.carrona.org/drivers/driver.php?id=DptfManager.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]DptfManager.sys[/COLOR][/B][/URL] 

DptfDevDram.sys Fri Sep 7  03:16:57 2012 (50494B09) 
Intel(R) Dynamic Platform and Thermal Framework  Memory Participant Driver 
[URL="http://www.carrona.org/drivers/driver.php?id=DptfDevDram.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]DptfDevDram.sys[/COLOR][/B][/URL] 

DptfDevGen.sys Fri Sep 7  03:17:21 2012 (50494B21) 
Intel(R) Dynamic Platform and Thermal Framework  Generic Participant Driver 
[URL="http://www.carrona.org/drivers/driver.php?id=DptfDevGen.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]DptfDevGen.sys[/COLOR][/B][/URL] 

DptfDevFan.sys Fri Sep 7  03:17:43 2012 (50494B37) 
Intel Dynamic Platform & Thermal Framework Fan  Participant Driver 
[URL="http://www.carrona.org/drivers/driver.php?id=DptfDevFan.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]DptfDevFan.sys[/COLOR][/B][/URL] 

DptfDevPch.sys Fri Sep 7  03:18:23 2012 (50494B5F) 
Intel(R) Dynamic Platform and Thermal Framework PCH  Participant Driver 
[URL="http://www.carrona.org/drivers/driver.php?id=DptfDevPch.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]DptfDevPch.sys[/COLOR][/B][/URL] 

DptfDevProc.sys Fri Sep 7  03:19:30 2012 (50494BA2) 
Intel(R) Dynamic Platform & Thermal Framework  Processor Participant Driver 
[URL="http://www.carrona.org/drivers/driver.php?id=DptfDevProc.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]DptfDevProc.sys[/COLOR][/B][/URL] 

btfilter.sys Thu Sep 13  09:13:45 2012 (505187A9) 
Atheros Bluetooth Driver 
[URL="http://www.carrona.org/drivers/driver.php?id=btfilter.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]btfilter.sys[/COLOR][/B][/URL] 

athw8x.sys Wed Sep 19 09:15:18  2012 (50597106) 
Atheros Wireless LAN Driver 
[URL="http://www.carrona.org/drivers/driver.php?id=athw8x.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]athw8x.sys[/COLOR][/B][/URL] 

igdkmd64.sys Wed Sep 26 21:49:04  2012 (50635C30) 
Intel Graphics driver 
[URL="http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]igdkmd64.sys[/COLOR][/B][/URL] 

btath_flt.sys Thu Sep 27 11:49:09  2012 (50642115) 
Atheros Bluetooth Driver 
[URL="http://www.carrona.org/drivers/driver.php?id=btath_flt.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]btath_flt.sys[/COLOR][/B][/URL] 

RTKVHD64.sys Tue Oct 16 13:33:15  2012 (507D45FB) 
Realtek High Definition Audio Function Driver 
[URL="http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]RTKVHD64.sys[/COLOR][/B][/URL] 

AsusTP.sys Mon Oct 29 19:23:54  2012 (508EC9BA) 
Asis transformer pad filter driver 
[URL="http://www.carrona.org/drivers/driver.php?id=AsusTP.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]AsusTP.sys[/COLOR][/B][/URL] 

iaStorA.sys Mon Nov 19 21:09:40  2012 (50AA9204) 
Intel RST (Rapid Storage Technology) driver 
[URL="http://www.carrona.org/drivers/driver.php?id=iaStorA.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]iaStorA.sys[/COLOR][/B][/URL] 

nvvad64v.sys Thu Nov 20 16:33:54  2014 (546E09E2) 
NVIDIA Virtual Audio Driver 
[URL="http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]nvvad64v.sys[/COLOR][/B][/URL] 

nvpciflt.sys Fri Mar 13 16:32:00  2015 (550302F0) 
nVidia 3D Vision Display driver 
[URL="http://www.carrona.org/drivers/driver.php?id=nvpciflt.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]nvpciflt.sys[/COLOR][/B][/URL] 

nvlddmkm.sys Fri Mar 13 16:39:56  2015 (550304CC) 
nVidia Video drivers 
[URL="http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]nvlddmkm.sys[/COLOR][/B][/URL] 

[COLOR=red][B]NvStreamKms.sys Tue Mar 17 07:19:52 2015 (5507C788)[/B][/COLOR]  
nVidia Streaming Kernel service - may cause [COLOR=red]BSOD[/COLOR] in  Win8.1 systems (found in May 2014). Date/TimeStamp: Tue Apr 29 20:59:44 2014  (53604B00) [B]MAY NOT BE A PROBLEM, this is a tenative posting - Appears that  April 29 driver is a problem, July 2014 drivers seem OK[/B] 
[URL="http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]NvStreamKms.sys[/COLOR][/B][/URL] 



Debug session time:  Mon Apr 6 18:29:42.535 2015 (UTC + 2:00) 
Loading Dump File  [D:\SysnativeBSODApps\040715-149859-01.dmp] 
Built by:  9200.16424.amd64fre.win8_gdr.120926-1855 
System Uptime: 0 days 8:30:41.290  
*** WARNING: Unable to verify timestamp for win32k.sys 
*** ERROR: Module  load completed but symbols could not be loaded for win32k.sys 
Probably  caused by : storport.sys ( storport!RaSendIrpSynchronous+71 ) 
BugCheck 9F,  {4, 12c, fffffa8006e6d640, fffff88000a9e800} 
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#Example"]DRIVER_POWER_STATE_FAILURE  (9f)[/URL] 
Bugcheck code 0000009F 
Arguments: 
Arg1: 0000000000000004,  The power transition timed out waiting to synchronize with the Pnp  
subsystem. 
Arg2: 000000000000012c, Timeout in seconds. 
Arg3:  fffffa8006e6d640, The thread currently holding on to the Pnp lock. 
Arg4:  fffff88000a9e800, nt!TRIAGE_9F_PNP on Win7 and higher 
BUGCHECK_STR: 0x9F  
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT 
PROCESS_NAME: System  
FAILURE_BUCKET_ID: 0x9F_4_storport!RaSendIrpSynchronous 
MaxSpeed: 1900  
CurrentSpeed: 2395 
BiosVersion = K56CM.209 
BiosReleaseDate =  11/19/2012 
SystemManufacturer = ASUSTeK COMPUTER INC. 
SystemProductName  = K56CM  
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``  




--- E O J --- 2015 Apr 06 19:05:16 PM _88-dbug Copyright  2012 Sysnative Forums 
--- E O J --- 2015 Apr 06 19:05:16 PM _88-dbug  Copyright 2012 Sysnative Forums 
--- E O J --- 2015 Apr 06 19:05:16 PM  _88-dbug Copyright 2012 Sysnative Forums
 

My Computer

System One

  • OS
    Windows 10 Pro x64
    Computer type
    PC/Desktop
    CPU
    INTEL Core i7-2700K 3.5GHz
    Motherboard
    ASROCK Fatal1ty P67 Main Board
    Memory
    HyperX Blu 8GB (2 x 4GB) DDR3 1600
    Graphics Card(s)
    Gigabyte GTX 980 Ti G1 Gaming
    Sound Card
    On-board
    Monitor(s) Displays
    Philips Brilliance BDM4065UC
    Screen Resolution
    3840x2160
    Hard Drives
    SSD: Samsung EVO 250 GB
    Internal HDD: WD Black 1TB
    External: 2x2TB MyBook drives
    1x4TB MyBook
    1x1TB Seagate Freeagent drive
    PSU
    Corsair GS 700W
    Case
    Silverstone Kublai KL04
    Cooling
    Artic Cooling Freezer Pro
    Keyboard
    Logitech G710+
    Mouse
    Razer Mamba Elite 2012
    Internet Speed
    10/0.75
    Browser
    FF 39.0.3, Microsoft Edge, Chrome 44
    Antivirus
    Avast 10.0
Hi just had 2 more crashes this morning and afternoon. The dump files are attached.
 

My Computer

System One

  • OS
    8.1 64 bit
    Computer type
    Laptop
    System Manufacturer/Model
    ASUS S56CM
Exactly the same. Please follow my instructions...
 

My Computer

System One

  • OS
    Windows 10 Pro x64
    Computer type
    PC/Desktop
    CPU
    INTEL Core i7-2700K 3.5GHz
    Motherboard
    ASROCK Fatal1ty P67 Main Board
    Memory
    HyperX Blu 8GB (2 x 4GB) DDR3 1600
    Graphics Card(s)
    Gigabyte GTX 980 Ti G1 Gaming
    Sound Card
    On-board
    Monitor(s) Displays
    Philips Brilliance BDM4065UC
    Screen Resolution
    3840x2160
    Hard Drives
    SSD: Samsung EVO 250 GB
    Internal HDD: WD Black 1TB
    External: 2x2TB MyBook drives
    1x4TB MyBook
    1x1TB Seagate Freeagent drive
    PSU
    Corsair GS 700W
    Case
    Silverstone Kublai KL04
    Cooling
    Artic Cooling Freezer Pro
    Keyboard
    Logitech G710+
    Mouse
    Razer Mamba Elite 2012
    Internet Speed
    10/0.75
    Browser
    FF 39.0.3, Microsoft Edge, Chrome 44
    Antivirus
    Avast 10.0
A 0x9F occuring because of a power IRP timeout, we'll need a Kernel dump.

Go the Start
Right click My Computer
Select Properties
Click Advanced system settings
Click on the Advanced tab
Select Settings under Startup and Recovery
Then under Write debugging information select Kernel memory dump.

Once a dump is created go to:
C:/Windows/memory.dmp
Copy the file to the desktop, zip it up and upload it to a file sharing site like Onedrive. After the upload is done post the download link in your next reply.
 

My Computer

System One

  • OS
    Windows 7
So I will only get a dump the next time my laptop crashes?
 

My Computer

System One

  • OS
    8.1 64 bit
    Computer type
    Laptop
    System Manufacturer/Model
    ASUS S56CM
Yes. After adjusting the settings like Mysers said, please wait for a crash to happen.
 

My Computer

System One

  • OS
    Windows 10 Pro x64
    Computer type
    PC/Desktop
    CPU
    INTEL Core i7-2700K 3.5GHz
    Motherboard
    ASROCK Fatal1ty P67 Main Board
    Memory
    HyperX Blu 8GB (2 x 4GB) DDR3 1600
    Graphics Card(s)
    Gigabyte GTX 980 Ti G1 Gaming
    Sound Card
    On-board
    Monitor(s) Displays
    Philips Brilliance BDM4065UC
    Screen Resolution
    3840x2160
    Hard Drives
    SSD: Samsung EVO 250 GB
    Internal HDD: WD Black 1TB
    External: 2x2TB MyBook drives
    1x4TB MyBook
    1x1TB Seagate Freeagent drive
    PSU
    Corsair GS 700W
    Case
    Silverstone Kublai KL04
    Cooling
    Artic Cooling Freezer Pro
    Keyboard
    Logitech G710+
    Mouse
    Razer Mamba Elite 2012
    Internet Speed
    10/0.75
    Browser
    FF 39.0.3, Microsoft Edge, Chrome 44
    Antivirus
    Avast 10.0
Hi yangru ^_^,

Sorry for the delay. Everyone is very busy :(

I just took a look at your dump file and it seems like you have got the 2012 version of the Intel Rapid Storage which is known to cause a lot of problems. Furthermore, in the dump file as well, the Storage Controller of Windows is involved. Kindly follow the excellent guide below written by Patrick and remove that software -

Uninstalling the Intel(R) Rapid Storage Technology driver - Microsoft Community


Let me know how it goes ^_^

-Pranav
 

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
    Browser
    Google Chrome
    Antivirus
    Windows Defender & Common Sense!
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