Solved BSOD watching embedded videos, WHEA_UNCORRECTABLE_ERROR

[blueelvis]

Thank you so much for your help. I will get working on your solutions now.

I don't have a separate network card. Is there one integrated into my mobo? Should I return the mobo to the manufacturer?

Do one thing which is just a hunch according to me.

Try disabling your network card from the BIOS if possible or via the Control Panel and do some normal work on your PC and check if you are still getting BSOD's or not. Test it extensively though and report back.

 

[usasma]

[DEL]Finish up with blueelvis' suggestions before considering a return of the motherboard (or other hardware replacements for testing).[/DEL]
Please disregard, I didn't see blueelvis' last post before I posted.

 

[Jadors]

+1 to usasma post about the possible case of hardware failure. In the meanwhile I suggest give this thing one shot as well.

Try this thing :-

Download The Qualcomm Driver Cleaner From below link :-
Driver Downloads | Qualcomm Atheros, Inc.

Download the second last option and run it to clean the driver.


Now, goto this forum and follow the instructions :-
https://forum-en.msi.com/index.php?topic=168097.0


Let me know if this solves your problem

I followed your instructions and am now posting from a different computer. I now cant even log onto the internet. Everything is screwed up. Please help!

I tried to go back to the original install disc that came with the mobo in order to at least get me back to where I was before and those installers FAIL. I have attached images so you can see.

PLEASE HELP ME!

 

[blueelvis]

Did you disable your Network card from the BIOS as well? If yes, then enable it from BIOS and try again installing the latest drivers which you can download from this site -

Driver Downloads | Qualcomm Atheros, Inc.

But, tell me one thing was the system stable when your Network card was disabled from the BIOS or the Control Panel? Was it also giving Blue Screen Of Deaths still?

 

[Jadors]

Did you disable your Network card from the BIOS as well? If yes, then enable it from BIOS and try again installing the latest drivers which you can download from this site -

Driver Downloads | Qualcomm Atheros, Inc.

But, tell me one thing was the system stable when your Network card was disabled from the BIOS or the Control Panel? Was it also giving Blue Screen Of Deaths still?

This launches the Qualcomm Atheros Killer Network Manager Suite. I've ran it a few times and this happens every time:

1. It says there is an older version available and if I want to remove it and replace it (this didnt happen the first time)
2. It removes the older version and installs (during this there is a red 'x' over the network symbol in the task bar indicating there is no internet access)
3. It says it needs to reboot the system to continue the install
4. I let it reboot and it continues to install (during this time there is a yellow '!' over the network symbol in the task bar)
5. It says it needs to reboot the system to continue the install
6. I let it reboot and the install is done (there is a red 'x' over the network symbol in the task bar indicating there is no internet access)

I have repeated this process and am now stalling at step 4 without rebooting my system. The yellow '!' eventually went away and I am able to access the internet now (here in step 4). If I reboot my computer the steps continue and I end up with no internet.

What do I do?

 

[Jadors]

Its disconcerting that no one has replied in awhile. Here is an update. I am still stuck in between resets but ... my system isnt crashing at all.

I cannot, however, connect to some game servers. I have no idea why. I am super frustrated.

 

[lifetec]

Did you first run the Qualcomm Driver Cleaner From below link :-
Driver Downloads | Qualcomm Atheros, Inc.

And then install the latest driverpackage.

 

[Jadors]

Yes I run the cleaner first.

I also got the BSOD again, I have uploaded the files.

 

[lifetec]

The last dumpfile is another WHEA_UNCORRECTABLE_ERROR (124)
The errrec command gives this:

===============================================================================
Section 0 : Processor Generic
-------------------------------------------------------------------------------
Descriptor @ ffffe0000282f0a8
Section @ ffffe0000282f180
Offset : 344
Length : 192
Flags : 0x00000001 Primary
Severity : Fatal
Proc. Type : x86/x64
Instr. Set : x64
Error Type : Micro-Architectural Error
Flags : 0x00
CPU Version : 0x00000000000306c3
Processor ID : 0x0000000000000001

Info on Micro-Architectual Error:

However, yes, it's clear you're dealing with an internal CPU fault and not one that could be generated by bus issues or any other external factor other than heat and voltage. Though make dead sure motherboard software isn't interfering; sometimes mobo software will generate CPU faults of this sort because of bugs in their CPU drivers.
source: Vir Gnarus BSODexpert windows 7

Before we start blaming the CPU on this, first you should update both your BIOS and Chipset drivers for your motherboard. If none of that fixes the problem, then we will have to believe that the CPU has failed and you will have to replace the hardware or get it serviced if it's still under warranty.
The latest bios version is 1.7 from 2014-02-26 and there is a new chipset version 9.4.0.1027 from 2014-03-28. on this webpage MSI Global Z87-G43

 

[Jadors]

The latest bios version is 1.7 from 2014-02-26 and there is a new chipset version 9.4.0.1027 from 2014-03-28. on this webpage MSI Global Z87-G43

Are the bios version 1.7 and the chipset version different. From the link I can only see where to download the bios version 1.7.

 

[Jadors]

So I do not have the latest version of either one?

Ill get on that and let you guys know.

I still cannot install any network drivers at this point. I am completely stuck, unable to install any network drivers that work.

 

[Jadors]

Alright, Im just going to RMA the whole thing from the manufacturers. Should I replace the MOBO or could the processor be at fault too?

 

[Jadors]

I am closing this thread because of inactivity and opening another one.