reactorshop
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The machine is not mine, so I only now that it has Windows 8.1 with Bing, Office 2013, and SQL Server Express 2008 R2 used by an accounting application known as CONTPAQi in Mexico.
The error only happened once 2 weeks ago, but I'm being asked to be thorough.
This is the WinDBG analysis on the dump:
And the !errrec ffffe000f2751038 data, with information added (check the "//" commented lines) taken from the Intel Processor Architecture Software Developer manual :
Base on what I've found over the internet on the last two errors, it seems to me that the temporary error happened at either the CPU or the 4gb memory so-dimm I used to replace on January 9 the 2gb so-dimm it previously had .
As I stated before, the error only happened once. I hope somebody can help me ascertain if either of these components caused the problem or if I'm missing another probable culprit.
Thank you in advance.
The error only happened once 2 weeks ago, but I'm being asked to be thorough.
This is the WinDBG analysis on the dump:
Code:
Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\Sistemas PC\Documents\Compartido\Sistemas\Informacion de Equipos\Facturacion Lenovo C260 All-In-One\012716-26890-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: srv*c:\Symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 9600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 9600.18185.amd64fre.winblue_ltsb.151230-0600
Machine Name:
Kernel base = 0xfffff802`1248e000 PsLoadedModuleList = 0xfffff802`12761630
Debug session time: Wed Jan 27 16:32:56.422 2016 (UTC - 8:00)
System Uptime: 4 days 7:08:50.557
Loading Kernel Symbols
...............................................................
................................................................
....................
Loading User Symbols
Loading unloaded module list
..................................
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 124, {0, ffffe000f2751038, b2000007, 10000420}
Probably caused by : hardware
Followup: MachineOwner
---------
1: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: ffffe000f2751038, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000b2000007, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000010000420, Low order 32-bits of the MCi_STATUS value.
Debugging Details:
------------------
BUGCHECK_STR: 0x124_GenuineIntel
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
PROCESS_NAME: System
CURRENT_IRQL: f
STACK_TEXT:
ffffd000`549b9c78 fffff802`12455213 : 00000000`00000124 00000000`00000000 ffffe000`f2751038 00000000`b2000007 : nt!KeBugCheckEx
ffffd000`549b9c80 fffff802`1264be4d : 00000000`00000001 ffffe000`f10e9a90 ffffe000`f10e9a90 ffffe000`f2751038 : hal!HalBugCheckSystem+0xcf
ffffd000`549b9cc0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!WheaReportHwError+0x22d
STACK_COMMAND: kb
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: hardware
IMAGE_NAME: hardware
DEBUG_FLR_IMAGE_TIMESTAMP: 0
FAILURE_BUCKET_ID: X64_0x124_GenuineIntel_PROCESSOR_MAE
BUCKET_ID: X64_0x124_GenuineIntel_PROCESSOR_MAE
Followup: MachineOwner
---------
1: kd> lmvm hardware
start end module name
And the !errrec ffffe000f2751038 data, with information added (check the "//" commented lines) taken from the Intel Processor Architecture Software Developer manual :
Code:
===============================================================================
Common Platform Error Record @ ffffe000f2751038
-------------------------------------------------------------------------------
Record Id : 01d15602ddb70891
Severity : Fatal (1)
Length : 928
Creator : Microsoft
Notify Type : Machine Check Exception
Timestamp : 1/28/2016 0:32:56
Flags : 0x00000000
===============================================================================
Section 0 : Processor Generic
-------------------------------------------------------------------------------
Descriptor @ ffffe000f27510b8
Section @ ffffe000f2751190
Offset : 344
Length : 192
Flags : 0x00000001 Primary
Severity : Fatal
Proc. Type : x86/x64
Instr. Set : x64
Error Type : Micro-Architectural Error
Flags : 0x00
CPU Version : 0x0000000000030678
Processor ID : 0x0000000000000002
===============================================================================
Section 1 : x86/x64 Processor Specific
-------------------------------------------------------------------------------
Descriptor @ ffffe000f2751100
Section @ ffffe000f2751250
Offset : 536
Length : 128
Flags : 0x00000000
Severity : Fatal
Local APIC Id : 0x0000000000000002
CPU Id : 78 06 03 00 00 08 10 02 - bf e3 d8 41 ff fb eb bf
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
// Family 6, Model 37, stepping 8 -> Family/Model 6_37H -> Silvermont Processors (Celeron J1800)
Proc. Info 0 @ ffffe000f2751250
===============================================================================
Section 2 : x86/x64 MCA
-------------------------------------------------------------------------------
Descriptor @ ffffe000f2751148
Section @ ffffe000f27512d0
Offset : 664
Length : 264
Flags : 0x00000000
Severity : Fatal
Error : Internal unclassified (Proc 1 Bank 0)
Status : 0xb200000710000420
// Bank 0 -> IA32_MC0_STATUS (Silvermont processors section)
// Address
// Hex Dec Register Name Scope Bit Description
// 401H 1025 IA32_MC0_STATUS Shared See Section 15.3.2.2, “IA32_MCi_STATUS MSRS.”
// MCi_STATUS:
// QuadPart : 0xb2000007`10000420
// MCA Error Code [15:0] : 0x0420 // binary: 0000 0100 0010 0000
// MSCOD Model Specific Error Code [31:16] : 0x1000 // binary: 0001 0000 0000 0000 // bit 28
// OtherInformation [36:32] : 0y00111 (7)
// Firmware updated error status indicator [37] : 0y0
// Corrected Error Count [52:38] : 0y000000000000000
// Threshold-based error status [54:53] : 0y00
// AR — Recovery action required for UCR error [55] : 0y0
// S — Signaling an uncorrected recoverable (UCR) error [56] : 0y0
// PCC — Processor context corrupted [57] : 0y1
// ADDRV — MCi_ADDR register valid [58] : 0y0
// MISCV — MCi_MISC register valid [59] : 0y0
// EN — Error reporting enabled [60] : 0y1
// UC — Uncorrected error [61] : 0y1
// OVER — Error overflow [62] : 0y0
// VAL — MCi_STATUS register valid [63] : 0y1
// Table 16-2. Incremental Decoding Information: Processor Family 06H Machine Error Codes For Machine Check
// Type Bit No. Bit Function Bit Description
// Model specific errors 19-24 Bus queue request type 000000 for BQ_DCU_READ_TYPE error
// Model specific errors 27-25 Bus queue error type 000 for BQ_ERR_HARD_TYPE error
Base on what I've found over the internet on the last two errors, it seems to me that the temporary error happened at either the CPU or the 4gb memory so-dimm I used to replace on January 9 the 2gb so-dimm it previously had .
As I stated before, the error only happened once. I hope somebody can help me ascertain if either of these components caused the problem or if I'm missing another probable culprit.
Thank you in advance.
Last edited:
My Computer
System One
-
- OS
- Windows 8.1 Pro