Hi, I had have this problem for a while now but haven't decided to do something until now. I tried to get help from Microsoft, but it really take time to get a response from there so I will try my luck here instead.
I attached the necessary files. Here is also an old crash dump that I took a few days ago after instructions to run verifier. View attachment 52953
I attached the necessary files. Here is also an old crash dump that I took a few days ago after instructions to run verifier. View attachment 52953
Code:
Use !analyze -v to get detailed debugging information.
BugCheck A, {ffffe0002bb4cea0, 2, 0, fffff801bf11e227}
Probably caused by : memory_corruption ( nt!MiIdentifyPfn+157 )
Followup: MachineOwner
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0: kd> !analyze -v
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* *
* Bugcheck Analysis *
* *
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IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: ffffe0002bb4cea0, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, bitfield :
bit 0 : value 0 = read operation, 1 = write operation
bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff801bf11e227, address which referenced memory
Debugging Details:
------------------
READ_ADDRESS: unable to get nt!MmNonPagedPoolStart
unable to get nt!MmSizeOfNonPagedPoolInBytes
ffffe0002bb4cea0
CURRENT_IRQL: 2
FAULTING_IP:
nt!MiIdentifyPfn+157
fffff801`bf11e227 4d8b3e mov r15,qword ptr [r14]
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
BUGCHECK_STR: AV
PROCESS_NAME: svchost.exe
ANALYSIS_VERSION: 6.3.9600.17237 (debuggers(dbg).140716-0327) amd64fre
TRAP_FRAME: ffffd00024113fe0 -- (.trap 0xffffd00024113fe0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0e00000000000060 rbx=0000000000000000 rcx=0200000000000000
rdx=fffff801bf11e318 rsi=0000000000000000 rdi=0000000000000000
rip=fffff801bf11e227 rsp=ffffd00024114170 rbp=0000000000000000
r8=000000000014ed2b r9=0220000000155abd r10=2c0059b407460001
r11=0000000000000046 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei pl zr na po nc
nt!MiIdentifyPfn+0x157:
fffff801`bf11e227 4d8b3e mov r15,qword ptr [r14] ds:00000000`00000000=????????????????
Resetting default scope
LAST_CONTROL_TRANSFER: from fffff801bf1d1ae9 to fffff801bf1c5fa0
STACK_TEXT:
ffffd000`24113e98 fffff801`bf1d1ae9 : 00000000`0000000a ffffe000`2bb4cea0 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
ffffd000`24113ea0 fffff801`bf1d033a : 00000000`00000000 ffffe000`2b8d96d8 00000000`00000000 ffffd000`24113fe0 : nt!KiBugCheckDispatch+0x69
ffffd000`24113fe0 fffff801`bf11e227 : 00000000`00000000 00000000`00000000 00000000`00000000 fffff801`bf3beec0 : nt!KiPageFault+0x23a
ffffd000`24114170 fffff801`bf11e03c : 00000000`00000004 ffffe000`2b8d96d8 00000000`00000001 ffffd000`24114320 : nt!MiIdentifyPfn+0x157
ffffd000`24114220 fffff801`bf48d6db : ffffe000`2b8d96d8 ffffd000`24114b80 ffffe000`2b8d9000 00000091`9d1fb180 : nt!MiIdentifyPfnWrapper+0x3c
ffffd000`24114250 fffff801`bf463093 : ffffc001`96380060 00000000`00000001 ffffd000`24114434 ffffe000`2b8d9000 : nt!PfpPfnPrioRequest+0xbb
ffffd000`241142d0 fffff801`bf4611c3 : 00000091`9d1fb180 fffff801`00000000 00000000`0000004f ffffffff`ffffffff : nt!PfQuerySuperfetchInformation+0x313
ffffd000`24114400 fffff801`bf460f71 : 00000091`9d1fb180 00000091`a03f9000 00000000`00000000 00000091`9d845ed0 : nt!ExpQuerySystemInformation+0x1ff
ffffd000`24114ac0 fffff801`bf1d17b3 : ffffe000`2a9b22c0 00000091`9d842530 00000000`00000401 ffffd000`24114b00 : nt!NtQuerySystemInformation+0x49
ffffd000`24114b00 00007fff`400119da : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000091`9d1fb048 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007fff`400119da
STACK_COMMAND: kb
FOLLOWUP_IP:
nt!MiIdentifyPfn+157
fffff801`bf11e227 4d8b3e mov r15,qword ptr [r14]
SYMBOL_STACK_INDEX: 3
SYMBOL_NAME: nt!MiIdentifyPfn+157
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: nt
DEBUG_FLR_IMAGE_TIMESTAMP: 53388e13
IMAGE_NAME: memory_corruption
BUCKET_ID_FUNC_OFFSET: 157
FAILURE_BUCKET_ID: AV_VRF_nt!MiIdentifyPfn
BUCKET_ID: AV_VRF_nt!MiIdentifyPfn
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:av_vrf_nt!miidentifypfn
FAILURE_ID_HASH: {62d58b80-4f44-06c4-2065-1bdf1664d4fb}
Followup: MachineOwner
My Computer
System One
-
- OS
- Windows 8.1