Solved BSOD Error code 139

Windows Defender shouldn't be causing problems on your system.
I'd suggest posting over in the System Security forums for some suggestions: http://www.eightforums.com/system-security/

You may also want to run this:
Then please run the following DISM commands to see if there's any problems with the system (from an elevated (Run as administrator) Command Prompt). Press Enter after each one:
Code: 
Dism /Online /Cleanup-Image /ScanHealth
Code: 
Dism /Online /Cleanup-Image /CheckHealth
Code: 
Dism /Online /Cleanup-Image /RestoreHealth

FYI - I have repaired systems using the last command even though problems weren't found with the first 2 - so I suggest running them all.

From this article: Repair a Windows Image

You can also run sfc.exe /scannow from an elevated (Run as administrator) Command Prompt to check for further corruption.
Click to expand...
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
Found a support thread on a game explaining the exact same problem I had, and solutions suggested were either to add the games to the real-time exception list so that Windows Defender wont grind my computer to a halt trying to scan it, or to disable real-time protection. [DEL]I'll edit the post with results of Dism/sfc scan anyways.[/DEL]

Edit: Results of Dism & sfc:

View attachment 55851


Edit #2: Computer is running better with me throwing games in the exception list (other than at startup, but I think I can figure that out on my own).
 
Last edited:

My Computer

System One

  • OS
    Windows 8.1 Pro 64bit, Linux Mint 17 64bit
    Computer type
    PC/Desktop
    CPU
    Intel Core i7 4770 Socket 1150 LGA
    Motherboard
    Gigabyte H97M-D3H
    Memory
    4x8 GB Crucial Ballistix Sport PC3-12800H
    Graphics Card(s)
    ASUS GTX750TI-OC-2GD5
    Monitor(s) Displays
    BenQ GW2750
    Screen Resolution
    1920x1080
    Hard Drives
    Western Digital WD2003FZEX
    Western Digital WD20EURX-63T0FY0
    PSU
    Rosewill FORTRESS-750 750W 80 PLUS PLATINUM
    Case
    Antec Nine Hundred Black Steel ATX Mid Tower
    Cooling
    Corsair H80i
    Keyboard
    CM Storm Devastator
    Mouse
    Redragon Mammoth 16400 DPI
    Browser
    Google Chrome, Firefox
    Antivirus
    Avast
Another crash while on firefox.
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64bit, Linux Mint 17 64bit
    Computer type
    PC/Desktop
    CPU
    Intel Core i7 4770 Socket 1150 LGA
    Motherboard
    Gigabyte H97M-D3H
    Memory
    4x8 GB Crucial Ballistix Sport PC3-12800H
    Graphics Card(s)
    ASUS GTX750TI-OC-2GD5
    Monitor(s) Displays
    BenQ GW2750
    Screen Resolution
    1920x1080
    Hard Drives
    Western Digital WD2003FZEX
    Western Digital WD20EURX-63T0FY0
    PSU
    Rosewill FORTRESS-750 750W 80 PLUS PLATINUM
    Case
    Antec Nine Hundred Black Steel ATX Mid Tower
    Cooling
    Corsair H80i
    Keyboard
    CM Storm Devastator
    Mouse
    Redragon Mammoth 16400 DPI
    Browser
    Google Chrome, Firefox
    Antivirus
    Avast
I'm starting to suspect a video card issue here.
To help rule it out, be sure that you have the latest, Win8 compatible video drivers for your system from the nVidia website.

I'll also be asking several other members to take a look at this.

Analysis:
The following is for informational purposes only.
Code: 
[font=lucida console]**************************Wed Jan  7 23:31:40.432 2015 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\010715-32593-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: [B]9200[/B].17166.amd64fre.win8_gdr.141031-1551
System Uptime:[B]0 days 0:27:38.049[/B]
Probably caused by :[B]dxgkrnl.sys ( dxgkrnl!g_TdrForceTimeout+2312d )[/B]
BugCheck [B]139, {3, fffff8801a2846a0, fffff8801a2845f8, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#Example]KERNEL_SECURITY_CHECK_FAILURE (139)[/url]
Arguments: 
Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove).
Arg2: fffff8801a2846a0, Address of the trap frame for the exception that caused the bugcheck
Arg3: fffff8801a2845f8, Address of the exception record for the exception that caused the bugcheck
Arg4: 0000000000000000, Reserved
BUGCHECK_STR:  0x139
DEFAULT_BUCKET_ID:  LIST_ENTRY_CORRUPT
PROCESS_NAME:  dwm.exe
FAILURE_BUCKET_ID: [B]0x139_3_dxgkrnl!g_TdrForceTimeout[/B]
CPUID:        "Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: [B]3400[/B]
  BIOS Version                  F3
  BIOS Release Date             06/03/2014
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  H97M-D3H
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code: 
[font=lucida console]**************************Wed Jan  7 23:31:40.432 2015 (UTC - 5:00)**************************
intelppm.sys                Mon Nov  5 22:55:02 2012 (50988A16)
dump_storahci.sys           Fri Mar  1 21:15:44 2013 (513160D0)
kprocesshacker.sys          Wed Nov 13 05:41:14 2013 (5283574A)
ssudbus.sys                 Thu Jan  2 04:51:22 2014 (52C5369A)
ssudmdm.sys                 Thu Jan  2 04:51:26 2014 (52C5369E)
cpuz137_x64.sys             Mon Feb 17 09:22:16 2014 (53021B18)
RTKVHD64.sys                Wed May 28 08:17:12 2014 (5385D3C8)
Rt630x64.sys                Tue Jun 17 07:56:46 2014 (53A02CFE)
IntcDAud.sys                Tue Sep  9 08:36:30 2014 (540EF44E)
igdkmd64.sys                Mon Sep 29 13:51:21 2014 (54299C19)
nvhda64v.sys                Thu Oct  9 13:02:27 2014 (5436BFA3)
nvvad64v.sys                Thu Nov 20 10:33:54 2014 (546E09E2)
cpuz138_x64.sys             Thu Nov 27 06:16:46 2014 (5477081E)
nvlddmkm.sys                Sat Dec 13 01:53:17 2014 (548BE25D)
[/font]
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys
kprocesshacker.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=ssudbus.sys
http://www.carrona.org/drivers/driver.php?id=ssudmdm.sys
http://www.carrona.org/drivers/driver.php?id=cpuz137_x64.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
cpuz138_x64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
I agree.
How about we test the card?
FurMark download site: FurMark: VGA Stress Test, Graphics Card and GPU Stability Test, Burn-in Test, OpenGL Benchmark and GPU Temperature | oZone3D.Net (appears to be bundled w/bloatware now - 12 Aug 2014)
Try downloading from one of the major download sites. Here's a link to it at Major Geeks (as of 12 Aug 2014): Download FurMark - MajorGeeks
FurMark Setup:
- If you have more than one GPU, select Multi-GPU during setup
- In the Run mode box, select "Stability Test" and "Log GPU Temperature"
Click "Go" to start the test (Looks like it's "BURN-IN test" now)
- Run the test until the GPU temperature maxes out - or until you start having problems (whichever comes first).
NOTE: Set the alarm to go off at 90ºC. Then watch the system from that point on. If the system doesn't display a temperature, watch it constantly and turn it off at the first sign of video problems. DO NOT leave it it unmonitored, it can DAMAGE your video card!!!
If the temperature gets above 100ºC, quit the test - the video card is overheating.
- Click "Quit" to exit
[/quote]
What you are looking for:
- excessive heat from the GPU (report back with anything over 90ºC)
- problems with the video display (picture is distorted or jumbled, picture turns black, etc)
- problems reported by the program (I haven't seen this, but "just in case")

Another question would be is your PC malware free. If you are not using Malwarebytes, please download it from here and run a scan with it (update before scanning) and uncheck the trial option at the end of the Setup.
https://www.malwarebytes.org/mwb-download/
 

My Computer

System One

  • OS
    Windows 10 Pro x64
    Computer type
    PC/Desktop
    CPU
    INTEL Core i7-2700K 3.5GHz
    Motherboard
    ASROCK Fatal1ty P67 Main Board
    Memory
    HyperX Blu 8GB (2 x 4GB) DDR3 1600
    Graphics Card(s)
    Gigabyte GTX 980 Ti G1 Gaming
    Sound Card
    On-board
    Monitor(s) Displays
    Philips Brilliance BDM4065UC
    Screen Resolution
    3840x2160
    Hard Drives
    SSD: Samsung EVO 250 GB
    Internal HDD: WD Black 1TB
    External: 2x2TB MyBook drives
    1x4TB MyBook
    1x1TB Seagate Freeagent drive
    PSU
    Corsair GS 700W
    Case
    Silverstone Kublai KL04
    Cooling
    Artic Cooling Freezer Pro
    Keyboard
    Logitech G710+
    Mouse
    Razer Mamba Elite 2012
    Internet Speed
    10/0.75
    Browser
    FF 39.0.3, Microsoft Edge, Chrome 44
    Antivirus
    Avast 10.0
The PC is malware free; Malwarebytes found no problems.

[DEL]I will update this post when I get results from FurMark.[/DEL]

Edit: I don't see a stability test, so i'm going to assume GPU Stress Test.
View attachment 56386

Edit #2: Max temperature was 70ºC, there were no graphical problems during or after test, no problems reported by the software, and no BSODs during or after test. I have the latest drivers from NVIDIA.
 
Last edited:

My Computer

System One

  • OS
    Windows 8.1 Pro 64bit, Linux Mint 17 64bit
    Computer type
    PC/Desktop
    CPU
    Intel Core i7 4770 Socket 1150 LGA
    Motherboard
    Gigabyte H97M-D3H
    Memory
    4x8 GB Crucial Ballistix Sport PC3-12800H
    Graphics Card(s)
    ASUS GTX750TI-OC-2GD5
    Monitor(s) Displays
    BenQ GW2750
    Screen Resolution
    1920x1080
    Hard Drives
    Western Digital WD2003FZEX
    Western Digital WD20EURX-63T0FY0
    PSU
    Rosewill FORTRESS-750 750W 80 PLUS PLATINUM
    Case
    Antec Nine Hundred Black Steel ATX Mid Tower
    Cooling
    Corsair H80i
    Keyboard
    CM Storm Devastator
    Mouse
    Redragon Mammoth 16400 DPI
    Browser
    Google Chrome, Firefox
    Antivirus
    Avast
Could you please post a full memory dump.
You should be able to locate the most recent one at C:\Windows\MEMORY.dmp
Zip it up and upload it to a free file-hosting service (such as OneDrive or DropBox), then post a link to it here.
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)

My Computer

System One

  • OS
    Windows 8.1 Pro 64bit, Linux Mint 17 64bit
    Computer type
    PC/Desktop
    CPU
    Intel Core i7 4770 Socket 1150 LGA
    Motherboard
    Gigabyte H97M-D3H
    Memory
    4x8 GB Crucial Ballistix Sport PC3-12800H
    Graphics Card(s)
    ASUS GTX750TI-OC-2GD5
    Monitor(s) Displays
    BenQ GW2750
    Screen Resolution
    1920x1080
    Hard Drives
    Western Digital WD2003FZEX
    Western Digital WD20EURX-63T0FY0
    PSU
    Rosewill FORTRESS-750 750W 80 PLUS PLATINUM
    Case
    Antec Nine Hundred Black Steel ATX Mid Tower
    Cooling
    Corsair H80i
    Keyboard
    CM Storm Devastator
    Mouse
    Redragon Mammoth 16400 DPI
    Browser
    Google Chrome, Firefox
    Antivirus
    Avast
I'm suspecting your GPU. Does this problem occur only when your system is idling?
Code: 
intelppm.sys Tue Nov 6 04:55:02 2012 (50988A16) 
Intel Processor driver  
[URL="http://www.carrona.org/drivers/driver.php?id=intelppm.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]intelppm.sys[/COLOR][/B][/URL] 

dump_storahci.sys Sat Mar 2  03:15:44 2013 (513160D0) 
driver created to provide disk access during crash  dump file generation 
[URL="http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]dump_storahci.sys[/COLOR][/B][/URL] 

kprocesshacker.sys Wed Nov  13 11:41:14 2013 (5283574A) 

[COLOR=#777777][COLOR=#4b0082]kprocesshacker.sys[/COLOR] - this driver hasn't been added to the  DRT as of this run. Please search Google/Bing for the driver if additional  information is needed.[/COLOR] 

ssudbus.sys Thu Jan 2 10:51:22 2014  (52C5369A) 
SAMSUNG USB Composite Device Driver. Likely a part of Samsung  Kies. 
[URL="http://www.carrona.org/drivers/driver.php?id=ssudbus.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]ssudbus.sys[/COLOR][/B][/URL] 

ssudmdm.sys Thu Jan 2 10:51:26  2014 (52C5369E) 
SAMSUNG CDMA Modem WDM. Likely a part of Samsung Kies.  
[URL="http://www.carrona.org/drivers/driver.php?id=ssudmdm.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]ssudmdm.sys[/COLOR][/B][/URL] 

cpuz137_x64.sys Mon Feb 17  15:22:16 2014 (53021B18) 
CPU Z Driver 
[URL="http://www.carrona.org/drivers/driver.php?id=cpuz137_x64.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]cpuz137_x64.sys[/COLOR][/B][/URL] 

RTKVHD64.sys Wed May 28  14:17:12 2014 (5385D3C8) 
Realtek High Definition Audio Function Driver  
[URL="http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]RTKVHD64.sys[/COLOR][/B][/URL] 

Rt630x64.sys Tue Jun 17 13:56:46  2014 (53A02CFE) 
Realtek PCI/PCIe Adapters 
[URL="http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]Rt630x64.sys[/COLOR][/B][/URL] 

IntcDAud.sys Tue Sep 9 14:36:30  2014 (540EF44E) 
Intel Graphics Media Accelerator HD Driver 
[URL="http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]IntcDAud.sys[/COLOR][/B][/URL] 

igdkmd64.sys Mon Sep 29 19:51:21  2014 (54299C19) 
Intel Graphics driver 
[URL="http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]igdkmd64.sys[/COLOR][/B][/URL] 

nvhda64v.sys Thu Oct 9 19:02:27  2014 (5436BFA3) 
nVidia HDMI Audio Device (nForce chipset driver) 
[URL="http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]nvhda64v.sys[/COLOR][/B][/URL] 

nvvad64v.sys Thu Nov 20 16:33:54  2014 (546E09E2) 
NVIDIA Virtual Audio Driver 
[URL="http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]nvvad64v.sys[/COLOR][/B][/URL] 

cpuz138_x64.sys Thu Nov 27  12:16:46 2014 (5477081E) 

[COLOR=#777777][COLOR=#4b0082]cpuz138_x64.sys[/COLOR] - this driver hasn't been added to the DRT  as of this run. Please search Google/Bing for the driver if additional  information is needed.[/COLOR] 

nvlddmkm.sys Sat Dec 13 07:53:17 2014  (548BE25D) 
nVidia Video drivers 
[URL="http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]nvlddmkm.sys[/COLOR][/B][/URL] 



Debug session time: Thu  Jan 8 05:31:40.432 2015 (UTC + 1:00) 
Loading Dump File  [C:\Users\Mihael\SysnativeBSODApps\MEMORY.DMP] 
Built by:  9200.17166.amd64fre.win8_gdr.141031-1551 
System Uptime: 0 days 0:27:38.049  
Probably caused by : dxgkrnl.sys (  dxgkrnl!DxgkWaitForVerticalBlankEventInternal+4bd ) 
BugCheck 139, {3,  fffff8801a2846a0, fffff8801a2845f8, 0} 
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#Example"]KERNEL_SECURITY_CHECK_FAILURE  (139)[/URL] 
Bugcheck code 00000139 
Arguments: 
Arg1: 0000000000000003,  A LIST_ENTRY has been corrupted (i.e. double remove). 
Arg2:  fffff8801a2846a0, Address of the trap frame for the exception that caused the  bugcheck 
Arg3: fffff8801a2845f8, Address of the exception record for the  exception that caused the bugcheck 
Arg4: 0000000000000000, Reserved  
BUGCHECK_STR: 0x139 
DEFAULT_BUCKET_ID: LIST_ENTRY_CORRUPT  
PROCESS_NAME: dwm.exe 
FAILURE_BUCKET_ID:  0x139_3_dxgkrnl!DxgkWaitForVerticalBlankEventInternal 
MaxSpeed: 3400  
CurrentSpeed: 3400 
BiosVersion = F3 
BiosReleaseDate = 06/03/2014  
SystemManufacturer = Gigabyte Technology Co., Ltd. 
SystemProductName =  H97M-D3H  
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``  




--- E O J --- 2015 Jan 11 00:24:54 AM _88-dbug Copyright  2012 Sysnative Forums 
--- E O J --- 2015 Jan 11 00:24:54 AM _88-dbug  Copyright 2012 Sysnative Forums 
--- E O J --- 2015 Jan 11 00:24:54 AM  _88-dbug Copyright 2012 Sysnative Forums
 
Last edited:

My Computer

System One

  • OS
    Windows 10 Pro x64
    Computer type
    PC/Desktop
    CPU
    INTEL Core i7-2700K 3.5GHz
    Motherboard
    ASROCK Fatal1ty P67 Main Board
    Memory
    HyperX Blu 8GB (2 x 4GB) DDR3 1600
    Graphics Card(s)
    Gigabyte GTX 980 Ti G1 Gaming
    Sound Card
    On-board
    Monitor(s) Displays
    Philips Brilliance BDM4065UC
    Screen Resolution
    3840x2160
    Hard Drives
    SSD: Samsung EVO 250 GB
    Internal HDD: WD Black 1TB
    External: 2x2TB MyBook drives
    1x4TB MyBook
    1x1TB Seagate Freeagent drive
    PSU
    Corsair GS 700W
    Case
    Silverstone Kublai KL04
    Cooling
    Artic Cooling Freezer Pro
    Keyboard
    Logitech G710+
    Mouse
    Razer Mamba Elite 2012
    Internet Speed
    10/0.75
    Browser
    FF 39.0.3, Microsoft Edge, Chrome 44
    Antivirus
    Avast 10.0
Sounds about right most of the time. It just seems to crash about once a week every week, no matter what I do (most of the time it crashes when I idle, once at startup, and a couple of times, it crashed while running a game). Ive also just realized this is the same BSOD I used to get after Windows 8.1 wouldn't start up anymore, so I was forced to refresh with Windows 8. When I did that, I got this same error quite a lot, changed hardware, and it seemed to have died down for a while. Would that have anything to do with these BSODs, or is it just coincidence?

Edit: Also, should I leave Intel Turbo Boost on, or is that a recipe for disaster?
 
Last edited:

My Computer

System One

  • OS
    Windows 8.1 Pro 64bit, Linux Mint 17 64bit
    Computer type
    PC/Desktop
    CPU
    Intel Core i7 4770 Socket 1150 LGA
    Motherboard
    Gigabyte H97M-D3H
    Memory
    4x8 GB Crucial Ballistix Sport PC3-12800H
    Graphics Card(s)
    ASUS GTX750TI-OC-2GD5
    Monitor(s) Displays
    BenQ GW2750
    Screen Resolution
    1920x1080
    Hard Drives
    Western Digital WD2003FZEX
    Western Digital WD20EURX-63T0FY0
    PSU
    Rosewill FORTRESS-750 750W 80 PLUS PLATINUM
    Case
    Antec Nine Hundred Black Steel ATX Mid Tower
    Cooling
    Corsair H80i
    Keyboard
    CM Storm Devastator
    Mouse
    Redragon Mammoth 16400 DPI
    Browser
    Google Chrome, Firefox
    Antivirus
    Avast
You can leave it on. Have you got a spare card to test with?
 

My Computer

System One

  • OS
    Windows 10 Pro x64
    Computer type
    PC/Desktop
    CPU
    INTEL Core i7-2700K 3.5GHz
    Motherboard
    ASROCK Fatal1ty P67 Main Board
    Memory
    HyperX Blu 8GB (2 x 4GB) DDR3 1600
    Graphics Card(s)
    Gigabyte GTX 980 Ti G1 Gaming
    Sound Card
    On-board
    Monitor(s) Displays
    Philips Brilliance BDM4065UC
    Screen Resolution
    3840x2160
    Hard Drives
    SSD: Samsung EVO 250 GB
    Internal HDD: WD Black 1TB
    External: 2x2TB MyBook drives
    1x4TB MyBook
    1x1TB Seagate Freeagent drive
    PSU
    Corsair GS 700W
    Case
    Silverstone Kublai KL04
    Cooling
    Artic Cooling Freezer Pro
    Keyboard
    Logitech G710+
    Mouse
    Razer Mamba Elite 2012
    Internet Speed
    10/0.75
    Browser
    FF 39.0.3, Microsoft Edge, Chrome 44
    Antivirus
    Avast 10.0
Just because it passed the stress test doesn't mean that the GPU is 100% free of problems.
Can you try another GPU? If you don't have one, maybe you can purchase one from a shop that will allow you to return it if it's not needed (and get your money back)?

You could also try the other video tests here: Hardware Diagnostics

The BSOD's don't always point to the exact problem - so some of this is straight science, while some is just experienced guess-work.

I haven't seen many issues with TurboBoost - so I'd leave it alone for now.
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
It does look like a driver related issue, especially since DV stops the issue.

Code: 
5: kd> !irp fffffa8010de1690
Irp is active with 1 stacks 1 is current (= 0xfffffa8010de1760)
 No Mdl: System buffer=fffffa8010dd8700: Thread fffffa8010de35c0:  Irp stack trace.  
     cmd  flg cl Device   File     Completion-Context
>[  e, 0]   1  1 fffffa800ca987a0 fffffa8010ddf070 00000000-00000000    pending
           \Driver\DeviceApi
            Args: 00000010 00000000 00470008 00000000
[COLOR=#800080]
//DeviceAPI pending[/COLOR]

5: kd> !fileobj fffffa8010ddf070

\Dev\Query

Device Object: 0xfffffa800ca987a0   \Driver\DeviceApi
Vpb is NULL

Flags:  0x40000
    Handle Created

IRPs queued to File Object:

    fffffa8010de1690   \Driver\DeviceApi

1 queued.

FsContext: 0x00000000    FsContext2: 0xfffffa8010de1160
CurrentByteOffset: 0



5: kd> !devobj fffffa800ca987a0
Device object (fffffa800ca987a0) is for:
 DeviceApi \Driver\DeviceApi DriverObject fffffa800ca6cb60
Current Irp 00000000 RefCount 231 Type 00000022 Flags 00000040
Dacl fffff9a1003e1401 DevExt 00000000 DevObjExt fffffa800ca988f0 
ExtensionFlags (0x00000800)  DOE_DEFAULT_SD_PRESENT
Characteristics (0x00020000)  FILE_DEVICE_ALLOW_APPCONTAINER_TRAVERSAL
Device queue is not busy.


5: kd> !irp fffffa8010de5cb0
Irp is active with 1 stacks 1 is current (= 0xfffffa8010de5d80)
 No Mdl: System buffer=fffffa8010de1440: Thread fffffa8010de4540:  Irp stack trace.  
     cmd  flg cl Device   File     Completion-Context
>[  e, 0]   1  1 fffffa800ca987a0 fffffa8010de8370 00000000-00000000    pending
           \Driver\DeviceApi
            Args: 00000010 00000000 00470008 00000000

[COLOR=#800080]//More pending DeviceAPIs[/COLOR]

5: kd> !fileobj fffffa8010de8370

\Dev\Query

Device Object: 0xfffffa800ca987a0   \Driver\DeviceApi
Vpb is NULL

Flags:  0x40000
    Handle Created

IRPs queued to File Object:

    fffffa8010de5cb0   \Driver\DeviceApi

1 queued.

FsContext: 0x00000000    FsContext2: 0xfffffa8010de8210
CurrentByteOffset: 0

5: kd> !devobj fffffa800ca987a0
Device object (fffffa800ca987a0) is for:
 DeviceApi \Driver\DeviceApi DriverObject fffffa800ca6cb60
Current Irp 00000000 RefCount 231 Type 00000022 Flags 00000040
Dacl fffff9a1003e1401 DevExt 00000000 DevObjExt fffffa800ca988f0 
ExtensionFlags (0x00000800)  DOE_DEFAULT_SD_PRESENT
Characteristics (0x00020000)  FILE_DEVICE_ALLOW_APPCONTAINER_TRAVERSAL
Device queue is not busy.

Do you have any external devices connected to the PC?
The DeviceAPI is used to connect devices to the Windows Store apps. They use restricted APIs, rather than the win32api for communication. The Device Access API then communicates with the custom device driver.
You seem to be using Samsung Kies, what exactly for?

I don't believe this is a full memory dump, but rather a Kernel memory dump.
Can you set your options to create a full memory dump, we can then check the worker threads to see what is happening, I'm positive we're seeing a deadlock occurring.

Go the Start
Right click My Computer
Select Properties
Click Advanced system settings
Click on the Advanced tab
Select Settings under Startup and Recovery
Then under Write debugging information select Complete memory dump.

Once a dump is created go to:

C:\Windows\memory.dmp

Copy the file to the desktop, zip it up and upload it to a file sharing site like Onedrive. After the upload is done post the download link in your next reply.
 
Last edited:

My Computer

System One

  • OS
    Windows 7
Mysers, how did you manage to pin point that IRP? The WinDBG was crashing when using !irpfind on this dump.
 

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
    Browser
    Google Chrome
    Antivirus
    Windows Defender & Common Sense!
Ok, I set the memory dump to complete. I have a USB flash drive i'm using for Readyboost, and my Samsung Galaxy S3, which is what I used Samsung Kies for. Did you want me to get rid of Samsung Kies?
I also used to have a USB Bluetooth antenna but I removed it to see if that was the problem.
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64bit, Linux Mint 17 64bit
    Computer type
    PC/Desktop
    CPU
    Intel Core i7 4770 Socket 1150 LGA
    Motherboard
    Gigabyte H97M-D3H
    Memory
    4x8 GB Crucial Ballistix Sport PC3-12800H
    Graphics Card(s)
    ASUS GTX750TI-OC-2GD5
    Monitor(s) Displays
    BenQ GW2750
    Screen Resolution
    1920x1080
    Hard Drives
    Western Digital WD2003FZEX
    Western Digital WD20EURX-63T0FY0
    PSU
    Rosewill FORTRESS-750 750W 80 PLUS PLATINUM
    Case
    Antec Nine Hundred Black Steel ATX Mid Tower
    Cooling
    Corsair H80i
    Keyboard
    CM Storm Devastator
    Mouse
    Redragon Mammoth 16400 DPI
    Browser
    Google Chrome, Firefox
    Antivirus
    Avast
I'll remove Samsung Kies then. [DEL]I haven't crashed yet; it usually crashes once a week, and i'm not sure of any ways to "expedite" another crash.[/DEL] Sorry, misread that.
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64bit, Linux Mint 17 64bit
    Computer type
    PC/Desktop
    CPU
    Intel Core i7 4770 Socket 1150 LGA
    Motherboard
    Gigabyte H97M-D3H
    Memory
    4x8 GB Crucial Ballistix Sport PC3-12800H
    Graphics Card(s)
    ASUS GTX750TI-OC-2GD5
    Monitor(s) Displays
    BenQ GW2750
    Screen Resolution
    1920x1080
    Hard Drives
    Western Digital WD2003FZEX
    Western Digital WD20EURX-63T0FY0
    PSU
    Rosewill FORTRESS-750 750W 80 PLUS PLATINUM
    Case
    Antec Nine Hundred Black Steel ATX Mid Tower
    Cooling
    Corsair H80i
    Keyboard
    CM Storm Devastator
    Mouse
    Redragon Mammoth 16400 DPI
    Browser
    Google Chrome, Firefox
    Antivirus
    Avast
So far, no crashes. I've also upgraded to Windows 8.1, and i'll give the computer another week or so before marking as solved.
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64bit, Linux Mint 17 64bit
    Computer type
    PC/Desktop
    CPU
    Intel Core i7 4770 Socket 1150 LGA
    Motherboard
    Gigabyte H97M-D3H
    Memory
    4x8 GB Crucial Ballistix Sport PC3-12800H
    Graphics Card(s)
    ASUS GTX750TI-OC-2GD5
    Monitor(s) Displays
    BenQ GW2750
    Screen Resolution
    1920x1080
    Hard Drives
    Western Digital WD2003FZEX
    Western Digital WD20EURX-63T0FY0
    PSU
    Rosewill FORTRESS-750 750W 80 PLUS PLATINUM
    Case
    Antec Nine Hundred Black Steel ATX Mid Tower
    Cooling
    Corsair H80i
    Keyboard
    CM Storm Devastator
    Mouse
    Redragon Mammoth 16400 DPI
    Browser
    Google Chrome, Firefox
    Antivirus
    Avast
I think the problem has been solved. Thanks for the help!
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64bit, Linux Mint 17 64bit
    Computer type
    PC/Desktop
    CPU
    Intel Core i7 4770 Socket 1150 LGA
    Motherboard
    Gigabyte H97M-D3H
    Memory
    4x8 GB Crucial Ballistix Sport PC3-12800H
    Graphics Card(s)
    ASUS GTX750TI-OC-2GD5
    Monitor(s) Displays
    BenQ GW2750
    Screen Resolution
    1920x1080
    Hard Drives
    Western Digital WD2003FZEX
    Western Digital WD20EURX-63T0FY0
    PSU
    Rosewill FORTRESS-750 750W 80 PLUS PLATINUM
    Case
    Antec Nine Hundred Black Steel ATX Mid Tower
    Cooling
    Corsair H80i
    Keyboard
    CM Storm Devastator
    Mouse
    Redragon Mammoth 16400 DPI
    Browser
    Google Chrome, Firefox
    Antivirus
    Avast
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