BSOD after starting up PC.

[softwaremaniac]

Please upload a memory.dmp file to a filesharing service and then post the link here. It should be located at:
C:/Windows/memory.dmp

 

[dutchgiant]

https://dl.dropboxusercontent.com/u/30246713/MEMORY Dump.zip

 

[softwaremaniac]

Please list disable all the unnecessary startup items via MSconfig.

 

[dutchgiant]

whats unnecessary?

whats unnecessary?

View attachment 56791

 

[softwaremaniac]

Spotify, Java, Greenshot, Dropbox, Logitech Download Assistant.

 

[dutchgiant]

what was the result of the dumpfiles after verifier?

 

[softwaremaniac]

It was inconclusive. We're waiting for another crash.

 

[dutchgiant]

witch software do you use to analyze memory dump files?

 

[softwaremaniac]

[h=2]Sysnative BSOD Processing Apps[/h]

 

[dutchgiant]

Next crash: https://dl.dropboxusercontent.com/u/30246713/MEMORY_Dump.zip

 

[softwaremaniac]

Run a scan with Malwarebytes Anti - Malware.

 

[dutchgiant]

A new one

View attachment 57054

 

[softwaremaniac]

Try this: http://www.eightforums.com/tutorials/26512-dism-fixing-component-store-corruption-windows-8-a.html

I'd like to have a look at your motherboard voltages and component temperatures

Please download the free, portable [URL="ftp://ftp.cpuid.com/hwmonitor/hwmonitor_1.21-64bit.zip"]HWMonitor[/URL].

[LIST]
[*]Unzip and run [B]HWMonitor_x64.exe[/B].
[LIST]
[*]I am interested in seeing motherboard voltages and CPU, hard drive, and graphics temperatures.
[/LIST]

[*]Follow  the procedure below to create one image when the computer is first  started (idle) and a second image after the computer has been on for an  hour or so and is under more computing stress.
[LIST]
[*]With the [B]HWMonitor[/B] window open, full screen, press the [B][I]Print Screen[/I][/B] key (usually to the right of F12).  This will copy the image to the clipboard.
[*][B]Note[/B] - the [COLOR=#004080]Windows Key[/COLOR] will toggle from Start Screen to Desktop mode.
[/LIST]

[*]From the [B]Start Screen[/B] type: [B]Paint[/B] to access the Paint program.
[*]Move the mouse pointer inside the Paint white box, then <[B]CTRL-V[/B]> to paste the image.
[*]Click the diskette icon (top left) and [I]save as[/I] Idle.png and Stress.png.
[*]Zip up both images and attach to your next post.
[/LIST]

Let's have a look at the [B]energy-report[/B] that Windows 8 generates:


[LIST]
[*]From the Start Screen, Press ([COLOR=#004080][B]WinKey[/B][/COLOR] [IMG]http://i1095.photobucket.com/albums/i468/amd_cpu/WinKey_zps6f46780d.jpg[/IMG] + [B]X[/B]), then click [B]Command Prompt[/B] (Admin).
[*]At the prompt, type: [B]powercfg /energy[/B] then press <Enter>.
[LIST]
[*]Wait for the 60 second trace to finish.
[/LIST]

[*]Then navigate to "C:\Windows\System32\[COLOR=#800000]energy-report.html[/COLOR]."
[LIST]
[*]Right mouse click on the [COLOR=#800000]html[/COLOR] file and click, [I]Send to Compressed (zipped) folder[/I].
[LIST]
[*][COLOR=#008000]Click [B]Yes[/B] to the message that Windows can [B]not [/B]compress the folder here, place on Desktop instead.[/COLOR]
[/LIST]
[/LIST]

[*]Please attach the zipped file on your Desktop to your next post.
[/LIST]

 

[dutchgiant]

Energy report: View attachment 57064

HWMonitor:
View attachment 57065

 

[softwaremaniac]

There are errors, but you'll have to translate since I don't understand that language...

[h=3]Analyseresultaten[/h][h=4]Fouten[/h]Energiebeleid:Time-out voor slaapstand is uitgeschakeld (op netstroom)
De computer is niet geconfigureerd om automatisch de slaapstand in te schakelen na een niet-actieve periode.



Energiebeleid:Niet-actieve schijf mag worden uitgeschakeld (op netstroom)
De schijf is niet geconfigureerd om te worden uitgeschakeld na een periode waarin de schijf niet actief is.



Aanvragen voor beschikbaarheid van systeem:Voor het systeem vereiste aanvraag
Het programma heeft een aanvraag ingediend om te voorkomen dat het systeem automatisch in de slaapstand wordt gezet.
[TABLE]
[TR]
[TD]Aanvragend proces[/TD]
[TD]\Device\HarddiskVolume4\Program Files\Windows Media Player\wmpnetwk.exe[/TD]
[/TR]
[/TABLE]



USB onderbreken:USB-apparaat wordt niet selectief onderbroken
Voor dit apparaat is de status USB selectief onderbroken niet geactiveerd. Energiebeheer voor de processor wordt mogelijk verhinderd als dit USB-apparaat niet selectief wordt onderbroken. Dit verhindert niet dat het systeem in de slaapstand gaat.
[TABLE]
[TR]
[TD]Apparaatnaam[/TD]
[TD]Realtek RTL8188EU draadloze LAN 802.11n USB 2.0-netwerkadapter[/TD]
[/TR]
[TR]
[TD]Hostcontroller-id[/TD]
[TD]PCI\VEN_8086&DEV_8C31[/TD]
[/TR]
[TR]
[TD]Locatie van hostcontroller[/TD]
[TD]PCI bus 0, device 20, function 0[/TD]
[/TR]
[TR]
[TD]Apparaat-id[/TD]
[TD]USB\VID_0BDA&PID_8179[/TD]
[/TR]
[TR]
[TD]Pad van poort[/TD]
[TD]3[/TD]
[/TR]
[/TABLE]



USB onderbreken:USB-apparaat wordt niet selectief onderbroken
Voor dit apparaat is de status USB selectief onderbroken niet geactiveerd. Energiebeheer voor de processor wordt mogelijk verhinderd als dit USB-apparaat niet selectief wordt onderbroken. Dit verhindert niet dat het systeem in de slaapstand gaat.
[TABLE]
[TR]
[TD]Apparaatnaam[/TD]
[TD]Samengesteld USB-apparaat[/TD]
[/TR]
[TR]
[TD]Hostcontroller-id[/TD]
[TD]PCI\VEN_8086&DEV_8C31[/TD]
[/TR]
[TR]
[TD]Locatie van hostcontroller[/TD]
[TD]PCI bus 0, device 20, function 0[/TD]
[/TR]
[TR]
[TD]Apparaat-id[/TD]
[TD]USB\VID_046D&PID_C52B[/TD]
[/TR]
[TR]
[TD]Pad van poort[/TD]
[TD]5[/TD]
[/TR]
[/TABLE]



CPU-verbruik:CPU-verbruik is hoog
Het gemiddelde CPU-verbruik tijdens het traceren was hoog. Het systeem verbruikt minder energie wanneer het gemiddelde processorgebruik erg laag is. Bekijk het processorgebruik van afzonderlijke processen om te bepalen welke toepassingen en services het meest bijdragen aan het totale CPU-verbruik.
[TABLE]
[TR]
[TD]Gemiddeld gebruik (%)[/TD]
[TD]14.67[/TD]
[/TR]
[/TABLE]



Mogelijkheden voor energiebeheer voor platform:PCI Express ASPM (Active-State Power Management) is uitgeschakeld
PCI Express ASPM (Active-State Power Management) is uitgeschakeld wegens een bekend compatibiliteitsprobleem met de hardware in deze computer.

 

[dutchgiant]

(there should be a way to generate the report in english, but i don't figure it out)
Google translate dutch to english:

analysis results

errors

Energy policy: Timeout Sleep is disabled (on AC power)
The computer is not configured to automatically switch into sleep mode after an idle period.
Energy policy: Non-active disk can be turned off (AC power)
The drive is not configured to turn off after a period when the drive is idle.
Requests for availability of system: For the system required application
The program has made an application to prevent the system is automatically put into sleep mode.
REFERRING process \ Device \ HarddiskVolume4 \ Program Files \ Windows Media Player \ wmpnetwk.exe
USB interrupt: USB device is not selective interrupted
For this device is the status of the USB selective interrupted not activated. Processor power management may be prevented if the USB device is selectively interrupted. This does not prevent the system goes into sleep mode.
Device Name Realtek RTL8188EU 802.11n Wireless LAN USB 2.0 Network
Host Controller ID PCI \ VEN_8086 & DEV_8C31
Host Controller Location PCI bus 0, device 20, function 0
Device ID USB \ VID_0BDA & PID_8179
Path of port 3
USB interrupt: USB device is not selective interrupted
For this device is the status of the USB selective interrupted not activated. Processor power management may be prevented if the USB device is selectively interrupted. This does not prevent the system goes into sleep mode.
Device Name USB Composite Device
Host Controller ID PCI \ VEN_8086 & DEV_8C31
Host Controller Location PCI bus 0, device 20, function 0
Device ID USB \ VID_046D & PID_C52B
Path of port 5
CPU usage: CPU usage is high
The average CPU utilization during the trace was high. The system consumes less power when the average processor utilization is very low. Check the CPU usage of individual processes to determine which applications and services contribute the most to the total CPU usage.
Average use (%) 14.67
Platform Power Management Capabilities: PCI Express ASPM (Active State Power Management) is disabled
PCI Express ASPM (Active State Power Management) is disabled due to a known compatibility issue with the hardware on this computer.

 

[softwaremaniac]

Please fill in your System specs.

 

[VeryDerpyBrony]

I got a BSOD also when I got my laptop repaired. What I did is that I read what caused the BSOD it was a Realtek audio .sys file so I went in safe mode and deleted it. So when you get a BSOD just read what the error is then simply delete that file. HOWEVER BE VERY CAREFUL!

 

[softwaremaniac]

That is not recommended! Because it's unsafe and can render your system unbootable.

 

[softwaremaniac]

Run a scan with Malwarebytes as I suggested above.