Big Problems please help

[Itaregid]

I'll let you all know when my computer comes back what was wrong.

Please do keep us posted.

Not so easy when you don't have windows to reinstall. Mine came with the computer! I prefer the discs.

This is why Windows prompts us to make recovery disks when we fire it up the very first time. But sadly, most people don't. And while Windows also allows us to create a recovery disk at any time, we still don't. Nor do most consumers EVER backup their precious data.

Also note this is not Microsoft's fault. They are happy to provide PC builders with original disks, if the makers want to buy them. They have the option, but they don't want the expense - even though it is just a $1 or so each to press a disk. Instead, they get the image file and buy big volume licenses and just create new images on all the new hard drives. This way, they don't have to deal with costs, storage, transport and packaging of millions of DVDs, or pass those expenses on to consumers.

And the OEM makers could easily make original installation disks too and provide them with the PCs. But they don't as that will cut into their profits. And consumers demand cheaper PC prices now - even at the expense of convenience later down the road.

 

[Barbee]

Not everyone knows how to make them. I don't. I also didn't have any blank discs to make them. I back up everything to external disk drive but it won't let me copy programs.

 

[visruth]

When I got my system shipped from its manufacturer (I bought it online), there was a slip along with the user guide booklet with a toll free number for technical assistance for first time setup. So I called them and they guide me through the setup - the first thing they asked after I powered on the machine was that to create recovery media immediately. I didn't have the USB or DVD then. So they told they'll call me up 2 days later and guide me in creating them & by then I could buy 5 DVDs.
That was one of my good experiences with HP

 

[Barbee]

When I got my system shipped from its manufacturer (I bought it online), there was a slip along with the user guide booklet with a toll free number for technical assistance for first time setup. So I called them and they guide me through the setup - the first thing they asked after I powered on the machine was that to create recovery media immediately. I didn't have the USB or DVD then. So they told they'll call me up 2 days later and guide me in creating them & by then I could buy 5 DVDs.
That was one of my good experiences with HP

ASUS was my first non HP computer, and I might add, the LAST. It's foreign... not sure what country.. and the tech support is slow and lacking. I bought this computer summer 2013... fall 2013 hard drive went. I had to send it back. They slapped in a new HD and summer of 2014 it started getting blue screens of death.... I told them about and they said, sorry the HD was only guaranteed for 6 months. So while the tech I took my machine to yesterday thinks it's a virus. I think it's the HD. We'll see.

 

[JohnBurns]

According to WOT - Best Removal is a scam app. Obviously it has messed up your pc - be sure to get rid of it.

 

[David Bailey]

Wait! Traditionally that WAS true - but it ONLY applied to running two "real-time" "in memory" programs at the same time. It has nothing to do with "on-demand" supplemental scanning as was suggested here. But regardless, today, avoiding running two in memory at once no longer applies - especially with MBAM Premium which is designed to work well with other programs.

I learned something new.
Thank you.

 

[visruth]

According to WOT - Best Removal is a scam app. Obviously it has messed up your pc - be sure to get rid of it.

I have heard that wot is based on user reviews, not expert tested. Nonetheless that is not going to make any difference here may be.

 

[caperjack]

not being negitive ! but ,we dont need to know how to make the backups when we get a new pc ,its just click the button and put in the DVD's or USB memory stick what ever it asks for ,NS most of the new laptops[JUST ENTRY LEVER 3-4 HUNDRED DOLLAR ONES ] that sell at the computer store were i hang out only all recoverys made to USB

 

[Itaregid]

ASUS was my first non HP computer, and I might add, the LAST. It's foreign... not sure what country..

lol Sorry Barbee but there is an excellent chance the motherboard inside your HP was made by ASUS, same with DVD player, and perhaps several other components. That's how ASUS got started, making motherboards for Dell, HP, Acer and Compaq.

As for tech support, sadly, that often depends on who answers the phone!

 

[Barbee]

According to WOT - Best Removal is a scam app. Obviously it has messed up your pc - be sure to get rid of it.

I have heard that wot is based on user reviews, not expert tested. Nonetheless that is not going to make any difference here may be.

Well, they just refunded my money... I don't think they are a scam. Maybe I inadvertently downloaded something else. Who knows? The refund came from click bank. all one word. (when I tried to type it as one word it got censored. LOL)

 

[Brooklyn567]

Once it comes back clean, remove all your system restore points, then create a new one with your clean system.

If not it can be called up from your restore files again.

 

[Itaregid]

Just for clarification, except by disabling System Restore altogether (not wise), I don't think you can remove all your Restore Points. Windows' own Disk Cleanup and CCleaner, for example, only allow you to delete all but the most recent point. As CCleaner notes on its restore point removal page, "(The latest one is disabled for system safety)".

 

[Brooklyn567]

Unless you can verify that your antivirus also cleaned your system restore,
Deleting system restore files isnt that big of a deal, make a new one from that point on and turn it back on.

Malware will come back from the dead as long as they are still saved in your restore files..

Whenever you do a system restore because of a new issue, it will bring back those baaaad files...