- Messages
- 52
Hi everyone,
I saw this BSOD for the first time last night. I don't know exactly how it happened: my sister was using my computer to edit some photos from her travels on Photoshop. She shut it down. I opened it up and pushed the power button a little while later. After the HP loading screen, I saw a BSOD for "Bad Pool Caller."
I have seen some issues due to an outdated graphics driver. When I updated to Windows 8.1, I began seeing delays upon wake up and entries in the Reliability Monitor for hardware errors. I've tried updating my graphics drivers but since I use switchable graphics, it is actually extremely difficult to do so. HP's drivers don't allow me to open them and Leshcat's drivers have failed, too. That is why I have given up on updating them.
Minidump file is attached. Please let me know. Thanks for your assistance.
EDIT: If it is absolutely necessary, there's a little computer shop not too far from me. They have been very helpful in the past. I could always take my system to them. They're actual pros. I tried getting the Geek Squad to fix it for me first and all they did was lead my computer to a black screen. I'm sure they're not all like that, but from what I saw, they act before they think.
I saw this BSOD for the first time last night. I don't know exactly how it happened: my sister was using my computer to edit some photos from her travels on Photoshop. She shut it down. I opened it up and pushed the power button a little while later. After the HP loading screen, I saw a BSOD for "Bad Pool Caller."
I have seen some issues due to an outdated graphics driver. When I updated to Windows 8.1, I began seeing delays upon wake up and entries in the Reliability Monitor for hardware errors. I've tried updating my graphics drivers but since I use switchable graphics, it is actually extremely difficult to do so. HP's drivers don't allow me to open them and Leshcat's drivers have failed, too. That is why I have given up on updating them.
Minidump file is attached. Please let me know. Thanks for your assistance.
EDIT: If it is absolutely necessary, there's a little computer shop not too far from me. They have been very helpful in the past. I could always take my system to them. They're actual pros. I tried getting the Geek Squad to fix it for me first and all they did was lead my computer to a black screen. I'm sure they're not all like that, but from what I saw, they act before they think.
Last edited:
My Computer
System One
-
- OS
- Windows 8.1 Pro Pack x64
- Computer type
- Laptop
- System Manufacturer/Model
- HP m6-1158ca
- CPU
- Intel i7-3632QM
- Motherboard
- HP 18A5
- Memory
- 2 x 4096 DDR3-SDRAM
- Graphics Card(s)
- Intel HD Graphics 4000 / Radeon HD 7670M
- Sound Card
- IDT High Definition Audio
- Monitor(s) Displays
- 15.6-inch HD BrightView LED-backlit display
- Screen Resolution
- 1366 x 768
- Hard Drives
- Internal: Hitachi 1TB 5400RPM hard drive with HP ProtectSmart
External: WD Passport 1TB with USB 3.0 / Seagate Barracuda 1TB 5400RPM with ULTRA Enclosure / Seagate Momentus 320GB 5400RPM with Sabrent Enclosure
- Cooling
- Cooler Master NotePal X-Slim Ultra-Slim Laptop Cooling Pad with 160mm Fan
- Mouse
- Logitech M560
- Internet Speed
- DSL 25/10
- Browser
- Mozilla Firefox 33.0.2
- Antivirus
- Windows Defender / Malwarebytes Anti-Malware