W
[FONT="]Windows 8.1 Pro 64 bit (6.3, Build 9600)[/FONT]
[FONT="]MSI[/FONT]
[FONT="]MS-7693[/FONT]
[FONT="]BIOS date 03/28/13 16:31 Ver: 04.06.05[/FONT]
[FONT="]AMD FX(tm)-6100 Six Core[/FONT]
[FONT="]DirectX 11[/FONT]
[FONT="]AMD Radeon HD 6670[/FONT]
I did a Restore which started me in safe mode and would not let me select safe mode with network. I could not get out of Safe Mode because the F keys would not work, nor would the Delete at start up to let me into Bios. The dings continued. I then did a fresh install which has again started me in safe mode. The dings and freezing continued, forcing restarts.
I was advised to do a new install again, but this time upgrade my drivers (SSD, motherboard, and chipset and graphics card), and then do the updates to 8.1. This started me in normal mode and has reduced the number of errors, but the freezing after about 5 minutes continues. Only now I get only one or two dings before the computer freezes.
These are the errors and warnings both clean installations have in common: EventLog-6008; DNS Client Events-1014 (1014); Kernal-Power-41 (63). The only other error I am now getting is Service Control Mgr-7000.
[FONT="]Since this did not resolve the problem, I was advised to do another clean install, but first to delete the [/FONT][FONT="]OCZ drive to eliminate all drivers. This I did, [/FONT][FONT="]Windows got stuck configuring at 7%, so after 30 minutes I restarted, which meant I had to reenter the product key and delete the partitions again. However, it very (too) quickly configured. The desktop that came up has everything about twice as large as it should be and some of the app tiles overlap each other. [/FONT]
[FONT="]I went to Event Viewer and had three errors and two warnings. One was the same vol mgr code as before the last clean install and I believe the two others were SSP errors.[/FONT]
[FONT="]I went into System Config, and under the General tab it is set for Selective start up. I changed this to Diagnostic startup and restarted. I attempted to go to Event Viewer, but it states this service is not available. I went back into System Config and still the Selective startup box is checked. Repeating the steps, even checking the Normal startup button, indicates the system will not start out of Selective start up. I have not yet gotten a ding while in Safe Mode/Selective startup.[/FONT]
[FONT="]One thing that is odd is that upon start up, a "press any key to boot from CD or DVD" message appears that never did anytime I installed, restored, or refreshed Windows.[/FONT]
[FONT="]I have not gotten any dings though.[/FONT]
[FONT="]A. How do I get out of Safe Mode when System Config will not let me?[/FONT]
[FONT="]B. Assuming the dings continue/Windows freezes after I get into Normal mode, why are the errors different each time I do a clean install?[/FONT]
[FONT="]C. Which error is likely the cause of the dings/freezes?[/FONT]
[FONT="]Windows 8.1 Pro 64 bit (6.3, Build 9600)[/FONT]
[FONT="]MSI[/FONT]
[FONT="]MS-7693[/FONT]
[FONT="]BIOS date 03/28/13 16:31 Ver: 04.06.05[/FONT]
[FONT="]AMD FX(tm)-6100 Six Core[/FONT]
[FONT="]DirectX 11[/FONT]
[FONT="]AMD Radeon HD 6670[/FONT]
I did a Restore which started me in safe mode and would not let me select safe mode with network. I could not get out of Safe Mode because the F keys would not work, nor would the Delete at start up to let me into Bios. The dings continued. I then did a fresh install which has again started me in safe mode. The dings and freezing continued, forcing restarts.
I was advised to do a new install again, but this time upgrade my drivers (SSD, motherboard, and chipset and graphics card), and then do the updates to 8.1. This started me in normal mode and has reduced the number of errors, but the freezing after about 5 minutes continues. Only now I get only one or two dings before the computer freezes.
These are the errors and warnings both clean installations have in common: EventLog-6008; DNS Client Events-1014 (1014); Kernal-Power-41 (63). The only other error I am now getting is Service Control Mgr-7000.
[FONT="]Since this did not resolve the problem, I was advised to do another clean install, but first to delete the [/FONT][FONT="]OCZ drive to eliminate all drivers. This I did, [/FONT][FONT="]Windows got stuck configuring at 7%, so after 30 minutes I restarted, which meant I had to reenter the product key and delete the partitions again. However, it very (too) quickly configured. The desktop that came up has everything about twice as large as it should be and some of the app tiles overlap each other. [/FONT]
[FONT="]I went to Event Viewer and had three errors and two warnings. One was the same vol mgr code as before the last clean install and I believe the two others were SSP errors.[/FONT]
[FONT="]I went into System Config, and under the General tab it is set for Selective start up. I changed this to Diagnostic startup and restarted. I attempted to go to Event Viewer, but it states this service is not available. I went back into System Config and still the Selective startup box is checked. Repeating the steps, even checking the Normal startup button, indicates the system will not start out of Selective start up. I have not yet gotten a ding while in Safe Mode/Selective startup.[/FONT]
[FONT="]One thing that is odd is that upon start up, a "press any key to boot from CD or DVD" message appears that never did anytime I installed, restored, or refreshed Windows.[/FONT]
[FONT="]I have not gotten any dings though.[/FONT]
[FONT="]A. How do I get out of Safe Mode when System Config will not let me?[/FONT]
[FONT="]B. Assuming the dings continue/Windows freezes after I get into Normal mode, why are the errors different each time I do a clean install?[/FONT]
[FONT="]C. Which error is likely the cause of the dings/freezes?[/FONT]
My Computer
System One
-
- OS
- windows 8.1 64 bit
- Computer type
- PC/Desktop
- System Manufacturer/Model
- MSI MS-7693
- CPU
- AMD FX(tm)-6100 Six Core
- Motherboard
- MSI MS-7693
- Memory
- 4 GB (Patriot?)
- Graphics Card(s)
- AMD Radeon HD 6670