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I know this thread is old, but here I am in March 2014 and still having dreadful issues with Windows 8.1 and my bluetooth mouse. These mice are not installed, they are bluetooth. I previously had a Logitech wireless mouse and I had problems with that too. The problem is the mouse is erratic. I...

Thanks, but that's what I'm trying to do is contact MS. For technical help it requires my Product ID. I may try to do it without and see what the problem is. Thank you for your help.

Thanks to your both. I managed to get jellybean easily and it showed my Product ID. I didn't realise I had to right click/Properties/unblock. Once I did that, it worked perfectly and showed the Product ID. Now, here's another problem. I enter the P roduct ID in MS help and support and I get...

Thank you David. I ran the ShowKey.vbs however, I received an Error stating Unable to open registry key. Do you know why it won't open?

When I open certain system dialogue windows, the list of items jump. The worst one is Device Manager. It's so jumpy I can hardly use it. It also happens when I open Charms, Change PC Settings, PC and Devices, Devices. The list jumps up and down. I have updated drivers to just everything. I...

Oh dear, when I get to the Microsoft account I'm prompted to insert a code. I received a code via email but when I add it then submit I'm told 'That code didn't work. Check the code and try again'. I copy and ctrl v - that doesn't work. I type in the numbers, that doesn't work. I'm rather...

Thank you Brink for your reply. Lol, I've still not done it yet.....I'm a scaredy cat! I tried to login with the new local account and I get a popup saying it cannot veryify my profile. I even created a new microsoft account for the new account. If I go to the local account, which is newly...

Thank you for your prompt reply. I will give you options a try and see if it works for me. I'm a little scared to click Disconnect under the old email address.

I deleted my Microsoft account .... not a good idea I now know. I don't know how to recover it. I've tried several ways but all fails. When I boot up my PC it has this email / MS account in my Account. There is a disconnect beneath it but I'm not game to try it in case I lose my PC account...

I do have a remote but it's not working for some reason. Another problem to tryh and solve.

Finally after another few hours I removed the hardware and driver and shut down my PC. Inserted the card and booted up. Opened Device Manager and of course there is no driver for the TV Tuner card, however I saw in 'Other' multimedia controller with a yellow triangle. I did a right click, add...

I have since removed not only the driver but the card too. I put the card in another Win8 PC and it is functioning fine with WMC. I then put it back into my machine, rebooted PC and hoped that Windows 8 would pick up new hardware and or install drivers. No such luck. It seems my Windows 8 is...

It seems that no one has an answer which means I'm pretty well stuck!

Before I came in here to ask for help I read through a number of messages online from various people who have had or having similar problems to me. I'm not sure which is to come first, the chicken or the egg! My WMC has been working just fine since it was released for Win8. I opened the...

Yes, I know and I have requested a key, but no response at all from MS!

WMC is not included in My Windows Accessories only Media playe and I have Windows 8 Pro.

I've been waiting a week, but then we have had Christmas and New Year in between. I'll wait a few more days.

Ok thank you. I was making allowances for the holiday. My husband got his within a day! Go figure!

I requested the Windows Media Centre last week. After completing the online information, I was advised I'd have to wait 72 hours.....well, I have certainly gone well past that. What I'm asking is, does anyone know who or how to contact MS to find out the situation with receiving the product...