toozerosickz
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I just received a Dell XPS 13 9343 and am having problems with my usb 3.0 hard drive. It keeps crashing when transferring files. I have tried clean installs of 8.1 and even Windows 10.
If I hook it up to a 2.0 hub it works just fine, but slower speeds.
The error I get is driver_irql_not_less_or_equal wdf01000.sys.
If I hook it up to a 2.0 hub it works just fine, but slower speeds.
The error I get is driver_irql_not_less_or_equal wdf01000.sys.
Code:
Microsoft (R) Windows Debugger Version 6.3.9600.17336 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Windows\MEMORY.DMP]
Kernel Bitmap Dump File: Only kernel address space is available
************* Symbol Path validation summary **************
Response Time (ms) Location
Deferred SRV*C:\Windows\symbol_cache*http://msdl.microsoft.com/download/symbols
Symbol search path is: SRV*C:\Windows\symbol_cache*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 9600.17736.amd64fre.winblue_r9.150322-1500
Machine Name:
Kernel base = 0xfffff800`51273000 PsLoadedModuleList = 0xfffff800`5154c850
Debug session time: Tue Jun 23 18:10:53.908 2015 (UTC - 7:00)
System Uptime: 0 days 0:05:39.691
Loading Kernel Symbols
...............................................................
................................................................
.....Page 152490 not present in the dump file. Type ".hh dbgerr004" for details
.Page 152434 not present in the dump file. Type ".hh dbgerr004" for details
..........................................
Loading User Symbols
PEB is paged out (Peb.Ldr = 00000000`7ffdf018). Type ".hh dbgerr001" for details
Loading unloaded module list
.............
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck D1, {b8, 2, 0, fffff8012c6c370a}
Page 14e567 not present in the dump file. Type ".hh dbgerr004" for details
Page 115a01 not present in the dump file. Type ".hh dbgerr004" for details
Probably caused by : USBXHCI.SYS ( USBXHCI!Bulk_Transfer_CompleteCancelable+15a )
Followup: MachineOwner
---------
0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: 00000000000000b8, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff8012c6c370a, address which referenced memory
Debugging Details:
------------------
READ_ADDRESS: unable to get nt!MmNonPagedPoolStart
unable to get nt!MmSizeOfNonPagedPoolInBytes
00000000000000b8
CURRENT_IRQL: 2
FAULTING_IP:
Wdf01000!FxRequest::CompleteInternal+4a
fffff801`2c6c370a 488b91b8000000 mov rdx,qword ptr [rcx+0B8h]
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
BUGCHECK_STR: AV
PROCESS_NAME: uTorrent.exe
ANALYSIS_VERSION: 6.3.9600.17336 (debuggers(dbg).150226-1500) amd64fre
DPC_STACK_BASE: FFFFF80052F54FB0
TRAP_FRAME: ffffd000a310d570 -- (.trap 0xffffd000a310d570)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
Unable to get program counter
rax=fffff9600042e650 rbx=0000000000000000 rcx=fffff90142b97c38
rdx=00000004000000f0 rsi=0000000000000000 rdi=0000000000000000
rip=00000000000000cd rsp=ffffd000a310d8e0 rbp=000001c000000000
r8=0000000100000001 r9=0000000000000000 r10=fffff90144c00260
r11=0000000000000000 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up di pl nz ac po nc
1000:00cd ?? ???
Resetting default scope
EXCEPTION_RECORD: ffffd000a310d570 -- (.exr 0xffffd000a310d570)
ExceptionAddress: fffff90144c00000
ExceptionCode: 00000000
ExceptionFlags: 00000000
NumberParameters: 0
LAST_CONTROL_TRANSFER: from fffff800513cf7e9 to fffff800513c3ca0
STACK_TEXT:
fffff800`52f54598 fffff800`513cf7e9 : 00000000`0000000a 00000000`000000b8 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
fffff800`52f545a0 fffff800`513ce03a : 00000000`00000000 ffffe000`0cdf45b0 ffffe000`0cd15200 fffff800`52f54749 : nt!KiBugCheckDispatch+0x69
fffff800`52f546e0 fffff801`2c6c370a : 00000000`ffffffff fffff800`52f54901 ffffe000`0eed0160 fffff801`2e798d4c : nt!KiPageFault+0x23a
fffff800`52f54870 fffff801`2c6d0364 : ffffe000`0cdf4750 ffffe000`00000000 fffff800`52f54b20 fffff800`52f549d1 : Wdf01000!FxRequest::CompleteInternal+0x4a
fffff800`52f54930 fffff801`2e79bf52 : ffffe000`0cdf4750 fffff800`52f50000 00000000`00000004 ffffe000`0cdf45b0 : Wdf01000!imp_WdfRequestComplete+0x8c
fffff800`52f549a0 fffff801`2e79cec8 : ffffe000`0cdf4750 00000000`00000001 ffffe000`0cdf47d0 fffff800`52f54b20 : USBXHCI!Bulk_Transfer_CompleteCancelable+0x15a
fffff800`52f54a00 fffff801`2e78a067 : 00000000`00000780 ffffe000`0cc76990 00000000`00000000 00000000`00000000 : USBXHCI!Bulk_ProcessTransferEventWithED1+0x3a8
fffff800`52f54ab0 fffff801`2c75bc81 : fffff800`51576180 00000000`00000f44 00001fff`f3389858 00000000`00400a02 : USBXHCI!Interrupter_WdfEvtInterruptDpc+0x427
fffff800`52f54bb0 fffff800`51319c00 : fffff800`51578f00 fffff800`52f54e70 ffffe000`0cc767a0 ffffe000`097b0f44 : Wdf01000!FxInterrupt::DpcHandler+0xc1
fffff800`52f54be0 fffff800`51318eb7 : ffffe000`0c63f6e8 00000000`9e0068d7 fffff800`51576180 00000000`00000000 : nt!KiExecuteAllDpcs+0x1b0
fffff800`52f54d30 fffff800`513c6dd5 : 00000000`00000000 fffff800`51576180 ffffd000`9e586280 00000000`00000000 : nt!KiRetireDpcList+0xd7
fffff800`52f54fb0 fffff800`513c6bd9 : ffffe000`102d5000 00000000`00000000 fffff901`41a6eb80 fffff901`40165020 : nt!KxRetireDpcList+0x5
ffffd000`a310cc30 fffff800`513c8e45 : fffffa80`065e9800 fffff800`513c52b3 00000000`00000000 00000008`00000000 : nt!KiDispatchInterruptContinue
ffffd000`a310cc60 fffff800`513c52b3 : 00000000`00000000 00000008`00000000 fffff901`42443000 00000000`00000000 : nt!KiDpcInterruptBypass+0x25
ffffd000`a310cc70 fffff960`00218b4e : ffffd000`a310d570 fffff960`0010f574 ffffd000`a310d570 ffffd000`a310d5b0 : nt!KiInterruptDispatch+0x173
ffffd000`a310ce00 fffff960`0010f574 : ffffd000`a310d570 ffffd000`a310d5b0 00000000`42442de0 00000000`00000000 : win32k!BltLnkReadPat+0x43
ffffd000`a310ce10 fffff960`0010eaec : 00000000`00000000 fffff800`512cb358 ffffd000`a310d6c4 00000000`00000000 : win32k!BltLnkRect+0x734
ffffd000`a310d4b0 fffff960`0010cd22 : 00000000`00000000 00000000`002118a4 00000000`00000021 fffff800`51517973 : win32k!BltLnk+0x434
ffffd000`a310d870 fffff960`0007341f : fffff901`00000000 fffff960`00ffffff ffffd000`a310da68 fffff901`40000cf0 : win32k!EngBitBlt+0x2a2
ffffd000`a310d9e0 fffff960`00072a8c : 00000000`0000f0f0 fffff901`42b97c38 00000000`01900010 fffff901`0000f0f0 : win32k!GrePatBltLockedDC+0x35f
ffffd000`a310dac0 fffff960`00162db6 : 00000000`00f00021 ffffd000`a310dcf0 00000000`4e010fc9 00000000`00000000 : win32k!GrePolyPatBltInternal+0x29c
ffffd000`a310dc50 fffff960`00162d2b : fffff901`406401c0 fffff901`406401c0 00000000`07100abb fffff960`0019b694 : win32k!GrePolyPatBlt+0x76
ffffd000`a310dcc0 fffff960`0019b5e1 : fffff901`406401c0 fffff901`406401c0 00000000`00000004 00000000`4e010fc9 : win32k!FillRect+0x53
ffffd000`a310dd20 fffff960`0019b526 : 00000000`00000000 fffff901`406401c0 00000000`00000004 00000000`4e010fc9 : win32k!xxxPaintRect+0x91
ffffd000`a310dd50 fffff960`0019afea : 00000000`0185000f 00000000`00000000 00000000`000102d4 fffff901`42b97620 : win32k!xxxFillWindow+0x6a
ffffd000`a310ddd0 fffff800`513cf4b3 : 00000000`4e010fc9 ffffd000`a310dec0 fffff960`0019af24 00000000`00000000 : win32k!NtUserFillWindow+0xc6
ffffd000`a310de40 00000000`771f2352 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`0008d5f8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x771f2352
STACK_COMMAND: kb
FOLLOWUP_IP:
USBXHCI!Bulk_Transfer_CompleteCancelable+15a
fffff801`2e79bf52 488d4d58 lea rcx,[rbp+58h]
SYMBOL_STACK_INDEX: 5
SYMBOL_NAME: USBXHCI!Bulk_Transfer_CompleteCancelable+15a
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: USBXHCI
IMAGE_NAME: USBXHCI.SYS
DEBUG_FLR_IMAGE_TIMESTAMP: 5527309b
IMAGE_VERSION: 6.3.9600.17795
BUCKET_ID_FUNC_OFFSET: 15a
FAILURE_BUCKET_ID: AV_USBXHCI!Bulk_Transfer_CompleteCancelable
BUCKET_ID: AV_USBXHCI!Bulk_Transfer_CompleteCancelable
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:av_usbxhci!bulk_transfer_completecancelable
FAILURE_ID_HASH: {4993a1b5-1810-3a7e-3a43-18068d25fc19}
Followup: MachineOwner
---------
My Computer
System One
-
- OS
- Windows 8.1