BlaiseSilver
New Member
- Messages
- 10
Please excuse me in case I don't do something right. I don't know if I am even posting this in the right section. I only created this account to help my friend solve her the problem she is having with her internet.
Basically, whats happening is, it says she is connected to the internet, however, it won't load any site. We've attempted this on Internet Explorer, Firefox, and Google Chrome. The weird thing is, we have found that she can connect to sites by using the site's IP, but not with the actual address. Also, her Skype is working perfectly fine with the connection. Its just, web addresses that cause a problem. There isn't much more information I can give, because I don't know what else is needed. This started on Friday, 5/9/14.
If you need to know this, she is running on Windows 8 and her computer model is a Satellite c55-A and the processor is intel(r) core(TM) i3-3120m cpu @ 2.50ghz 2.50 ghz. The manufacturer is Toshiba.
Also, this was a problem she encountered on any router she connected to.
I would greatly appreciate any help given, helpful or not. However, if we can not get this solved, she will resort to attempting to restore to factory settings.
Basically, whats happening is, it says she is connected to the internet, however, it won't load any site. We've attempted this on Internet Explorer, Firefox, and Google Chrome. The weird thing is, we have found that she can connect to sites by using the site's IP, but not with the actual address. Also, her Skype is working perfectly fine with the connection. Its just, web addresses that cause a problem. There isn't much more information I can give, because I don't know what else is needed. This started on Friday, 5/9/14.
If you need to know this, she is running on Windows 8 and her computer model is a Satellite c55-A and the processor is intel(r) core(TM) i3-3120m cpu @ 2.50ghz 2.50 ghz. The manufacturer is Toshiba.
Also, this was a problem she encountered on any router she connected to.
I would greatly appreciate any help given, helpful or not. However, if we can not get this solved, she will resort to attempting to restore to factory settings.
My Computer
System One
-
- OS
- Windows 8