Hello,
First of all, I appreciate there are many threads about this around the internet but I've tried all the solutions mentioned and none of them seem to work.
This morning I was reading that the issue of metro apps not opening could be caused by using the inbuilt administrator account and as I upgraded from Windows 7 I assumed that I could be using that. I created a new admin account, made my main account into a local account and moved my email address over to the new account. When I opened up the new account I clicked immediately onto the messenger and mail apps and both of these worked perfectly, I thought the problem was solved. After this, I tried connecting my phone using the Windows Phone app, (it's a HTC Windows 8X) and the problem occurred again and following this I decided to try the mail app again and the problem occurred there too.
Previously I've tried:
- System Refresh.
- App Troubleshooter.
- Updating Drivers.
- Running the 1024 x w.hatever resolution.
- Uninstalling and reinstalling the apps.
- Uninstalling third party anti-virus (AVG Free).
I'm all out of ideas and I'm getting increasingly frustrated at this. I just want to use Windows 8 as intended without this recurring problem. I don't want to reinstall Windows 8 because I have a lot of files and I don't like the idea of potentially loosing them.
Like I said, I understand that there are many threads with this but I can't find a solution and any help would be gratefully received.
Much appreciated,
Tom
First of all, I appreciate there are many threads about this around the internet but I've tried all the solutions mentioned and none of them seem to work.
This morning I was reading that the issue of metro apps not opening could be caused by using the inbuilt administrator account and as I upgraded from Windows 7 I assumed that I could be using that. I created a new admin account, made my main account into a local account and moved my email address over to the new account. When I opened up the new account I clicked immediately onto the messenger and mail apps and both of these worked perfectly, I thought the problem was solved. After this, I tried connecting my phone using the Windows Phone app, (it's a HTC Windows 8X) and the problem occurred again and following this I decided to try the mail app again and the problem occurred there too.
Previously I've tried:
- System Refresh.
- App Troubleshooter.
- Updating Drivers.
- Running the 1024 x w.hatever resolution.
- Uninstalling and reinstalling the apps.
- Uninstalling third party anti-virus (AVG Free).
I'm all out of ideas and I'm getting increasingly frustrated at this. I just want to use Windows 8 as intended without this recurring problem. I don't want to reinstall Windows 8 because I have a lot of files and I don't like the idea of potentially loosing them.
Like I said, I understand that there are many threads with this but I can't find a solution and any help would be gratefully received.
Much appreciated,
Tom
My Computer
System One
-
- OS
- Windows 8
- System Manufacturer/Model
- Lenovo C320
- CPU
- Intel G530
- Antivirus
- Windows Defender