Hi guys,
Can anyone give me a solution why Windows Explorer always crashing everytime I want to launch it? Last time I do before it happen is scanning the whole system with Avast! Anti-virus, On 60% of file scanned, I want to copy something and then I don't know why the Explorer won't open and the desktop seems like restarted and it always happened everytime now. How can I fix this anyway?
The log I have from Event Viewer is this, maybe it help a little bit
Can anyone give me a solution why Windows Explorer always crashing everytime I want to launch it? Last time I do before it happen is scanning the whole system with Avast! Anti-virus, On 60% of file scanned, I want to copy something and then I don't know why the Explorer won't open and the desktop seems like restarted and it always happened everytime now. How can I fix this anyway?
The log I have from Event Viewer is this, maybe it help a little bit
Faulting application name: explorer.exe, version: 6.2.9200.16628, time stamp: 0x51a942acFaulting module name: dbghelp.dll, version: 6.2.9200.16384, time stamp: 0x5010884a
Exception code: 0xc0000005
Fault offset: 0x000e8337
Faulting process id: 0xc94
Faulting application start time: 0x01ceb9ed8c370048
Faulting application path: C:\Windows\explorer.exe
Faulting module path: C:\Windows\SYSTEM32\dbghelp.dll
Report Id: d7a53058-25e0-11e3-b0c7-c75027f2d827
Faulting package full name:
Faulting package-relative application ID:
My Computer
System One
-
- OS
- Windows 8.1 x64 & Ubuntu 14.10 x64
- Computer type
- Laptop
- System Manufacturer/Model
- Lenovo G400
- CPU
- Intel(R) Celeron(R) CPU 1005M @ 1.9GHz
- Motherboard
- Lenovo Invalid (U3E1)
- Memory
- 6 GB Dual-Channel DDR3 (1600 MHz)
- Graphics Card(s)
- Intel(R) HD Graphics
- Sound Card
- Conexant SmartAudio HD
- Monitor(s) Displays
- 14.0" HD LED
- Screen Resolution
- 1366 x 768
- Hard Drives
- Seagate ST500LT012-9WS142 500GB
- Keyboard
- Yes
- Mouse
- Logitech G300s
- Browser
- Google Chrome
- Antivirus
- Kaspersky Internet Security