Windows 8 and 8.1 Forums

BSOD video tdr_failure nvlddmkm.sys

  1. #11

    Posts : 10
    Windows 8.1

    I installed all the drivers I could that are using 8.1. A lot of them do have dates before October, though.

    Do you have a guess on what the problem may be hardware wise? I am scheduled to send it back for the second time. The first time they replaced the motherboard, this time they are apparently replacing the graphics card.

    Thank you for your help. I'm hoping it gets fixed, otherwise I have no idea what they will do for me.

      My System SpecsSystem Spec

  2. #12

    Posts : 5,139
    Win8.1Pro - Finally!!!

    Driver dates are just a rough tool to gauge the drivers and possible compatibility.

    My guess here is video - but that's just a guess as we haven't found any firm indication of exactly what's wrong here.
    When I work on hardware problems at work it's fairly easy - I just replace parts until the system works normally
    But I'm not the one waiting for the computer to come back from service.
    And I only have to live with the system long enough to say "I think it's fixed" - you have to live with it the rest of the time.

    I'd bring up the subject of a replacement if this repair doesn't work. It'll save the service center time, it'll save shipping, and it'll save you time (leading to a more satisfied customer).

    Good luck1
      My System SpecsSystem Spec

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BSOD video tdr_failure nvlddmkm.sys

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