Windows 8 and 8.1 Forums


Update makes WSUS Win 8 compatible

  1. #1


    Posts : 56
    Windows 8.1 Pro x64 (6.3.9600)

    Update makes WSUS Win 8 compatible


    An update for Windows Server Update Services 3.0 Service Pack 2 is available (KB2734608)

    Win 8 didn't update with WSUS. This was released today. Works with Windows 8.

      My System SpecsSystem Spec

  2. #2


    Posts : 6
    Windows 8 Enterprise


    will this can fix the problem when we run windows update under a domain?
      My System SpecsSystem Spec

  3. #3


    Posts : 56
    Windows 8.1 Pro x64 (6.3.9600)


    Maycolette,

    I gather from your previous post that you could update Windows 8 just fine until you joined a domain. I further assume that error 0x80096002 is generated and your event log shows WindowsUpdateClient with Event ID 16.

    Click image for larger version

    You will run into problems if all of these conditions apply:

    • Windows 8 is configured to receive Updates from a WSUS server instead of Windows Update (This is usually Windows 8 Pro or Enterprise in an Active Directory environment and a group policy is deployed to configure Windows to connect to WSUS for updates)
    • The WSUS server is running on Windows Server 2003 or 2008
    • Update KB2734608 is not installed on the WSUS server


    Allow me to elaborate.

    A domain membership in itself doesn't break Windows Update in Windows 8. It is only if Windows 8 is in a domain and a WSUS server is used that Windows 8 could run into problems and generate the 0x80096002 error when trying to update.

    Before you proceed, verify that your Windows is configured to use WSUS:

    Go to Control Panel\System and Security\Windows Update and look for

    You receive updates: Managed by your system administrator
    or check the related registry entries:

    [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate]

    Click image for larger version


    Here is what you can do to fix it:

    a) As a workaround you can bypass WSUS.

    Check online for updates from Microsoft Update
    Click image for larger version


    b) Update your WSUS 3.0 SP2 server to version 3.2.7600.256 by installing update KB2734608


    Click image for larger version

    Note:
    • You have to be WSUS administrator to do so
    • You have to download and install KB2734608 manually as it is not synchronized via WSUS nor is it available in the Microsoft Update Catalog for import.


    c) Use a WSUS server that is running on Windows Server 2012

    Click image for larger version

    Hope this helps to clarify things

    Sources
    An update for Windows Server Update Services 3.0 Service Pack 2 is available (KB2734608)
    Additional note on KB 2734608 regarding WSUS, Windows 8 and Windows Server 2012
    Windows Server Update Services support team blog: KB2734608

    Related
    Windows 8 x64 Professional Release Version UPDATE FAILS
    Windows Update error 80096002
    set wsus via registry
      My System SpecsSystem Spec

  4. #4


    Posts : 6
    Windows 8 Enterprise


    Thanks for your reply. I'll try it now.

    One more thing, Am I going to do A, B, and C? I'm sorry, I am just a newbie.
    Last edited by maycolette; 17 Sep 2012 at 00:44.
      My System SpecsSystem Spec

  5. #5


    Posts : 56
    Windows 8.1 Pro x64 (6.3.9600)


    It will suffice if you do one of the steps A or B or C

    Which one you choose will largely depend on the status of your account in the domain. If you are a domain user all you can do is A (or nag your sys admin into doing B or C )

    If you are the domain admin you can do any of the steps. A is the quick fix but it is only temporary as you have to do it manually each time you want to update. B or C will fix the problem for good.
      My System SpecsSystem Spec

  6. #6


    Posts : 6
    Windows 8 Enterprise


    our WSUS server runs in Win Server 2003, if I do B, can this solve the problem?
    you stated that problem will occur if WSUS server runs in Win server 2003 and 2008.

    one more thing, if I will update the WSUS server in Windows 2003, will it experience a server downtime? what will be the effect if I am in the middle of updating?
    Last edited by maycolette; 18 Sep 2012 at 02:08.
      My System SpecsSystem Spec

  7. #7


    Posts : 6
    Windows 8 Enterprise


    i got an error in connecting to one of the server. the error says "cannot connect to server name. the server may be using another port or different secure sockets layer setting"
      My System SpecsSystem Spec

  8. #8


    Posts : 56
    Windows 8.1 Pro x64 (6.3.9600)


    Quote Originally Posted by maycolette View Post
    our WSUS server runs in Win Server 2003, if I do B, can this solve the problem?
    you stated that problem will occur if WSUS server runs in Win server 2003 and 2008.

    one more thing, if I will update the WSUS server in Windows 2003, will it experience a server downtime? what will be the effect if I am in the middle of updating?
    This is perhaps beyond the scope of this forum and I don't consider myself a WSUS expert. I installed the Update without any problems whereas others have reported installation problems.

    • It is a major WSUS update. Make sure your WSUS is in perfect condition before you apply the update. (Check synchronization, distribution of updates, event log, database)
    • There will be a downtime for the WSUS Server but you do not need to restart the operating system
    • Mind the annotations in the update description

    WSUS must be in a known, good working state for this update to work. If WSUS is configured to synchronize updates from Microsoft Update, make sure that WSUS can synchronize updates. And, clients must be able to communicate with the WSUS server.


    1. Start the process with WSUS 3.0 SP2 that synchronizes with Microsoft Update.
    2. Apply this update.
    3. Start a synchronization.
    4. Wait for the synchronization to succeed.
    5. Repeat steps 2 through 4 for each WSUS 3.0 SP2 server that synchronizes to the server that you just updated.

    • The first synchronization after the update takes much longer than usual


    Quote Originally Posted by maycolette View Post
    i got an error in connecting to one of the server. the error says "cannot connect to server name. the server may be using another port or different secure sockets layer setting"
    The update can reset the port used by the WSUS management console. Try to connect to port 80 or 443. Check IIS settings and SSL certificates.
      My System SpecsSystem Spec

  9. #9


    Posts : 71
    Window 8/Windows 7 Dual Boot


    Wonder if this update will cause any problems with our SBS2011 servers' WSUS?
      My System SpecsSystem Spec

  10. #10


    Posts : 6
    Windows 8 Enterprise


    Giga Hawk,

    Well thanks for the effort of helping me. hope to hear more from you.
      My System SpecsSystem Spec

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