Windows 8 and 8.1 Forums


Need Help. Windows 8 fails on Windows Update

  1. #1


    New Jersey
    Posts : 114
    Windows 8.1 Pro X64

    Need Help. Windows 8 fails on Windows Update


    I'm running my Technet version of Windows 8 Pro x64.

    Windows Update never worked from the day I installed it on Aug 15th. The install was an upgrade over Windows 7 Ultimate x64. Here's the error I am getting:

    WindowsUpdate_8024402F

    Here's the steps I've taken to try and get it working again:

    1. Ran sfc /scannow. Fixed a couple of other problems I had but not W8 Update.
    2. Ran the Windows 8 Update troubleshooter. It found a problem and said it was fixed. Not so.

    While there is a lot of information regarding this problem on Windows 7 and even on the W8 previews I can't find anything helpful for W8 RTM which is what I have. Remember it's legit from Technet not a leaked version.

    Any help in getting W8 Update to work will be greatly appreciated.

      My System SpecsSystem Spec

  2. #2


    Perhaps the problem is that Windows Update doesn't yet work with Windows 8?

    I am not in any position to say that authoritatively, and I'm not where my Win8 machine is right now.

    Is anyone who's running Win8 Pro x64 RTM (or another RTM version) able to use Windows Update with it?
      My System SpecsSystem Spec

  3. #3


    Posts : 106
    Windows 7 Ultimate, Windows 8 Pro WMC, OS X Mavericks


    Windows Update is working normally ,since Consumer Preview ,maybe even Developer Preview ,I'm not sure.

    Click image for larger version

    @streetwolf: try to find a solution here.
      My System SpecsSystem Spec

  4. #4


    New Jersey
    Posts : 114
    Windows 8.1 Pro X64


    None of the solutions worked. Aren't there any solutions geared towards Windows 8? They all seem to be for Windows7, Vista, and XP. Perhaps W8 Update is a different animal now.
      My System SpecsSystem Spec

  5. #5


    Palm Coast FLorida
    Posts : 370
    Windows 8 Pro ($39.99 upgrade)


    when I had windows 8 pro x64 installed for one day, I did see one update come across but was never able to install it
      My System SpecsSystem Spec

  6. #6


    Posts : 106
    Windows 7 Ultimate, Windows 8 Pro WMC, OS X Mavericks


    I installed Windows 8 Pro x64 on 16th and I had no problems so far with Windows Update.

    Click image for larger version
      My System SpecsSystem Spec

  7. #7


    Posts : 5,707
    Windows 8.1 Pro


    A question, you have admin privileges yes?
      My System SpecsSystem Spec

  8. #8


    I have windows 8 Enterprise and have no Updates installed. Click image for larger version
    Click image for larger version
      My System SpecsSystem Spec

  9. #9


    Posts : 106
    Windows 7 Ultimate, Windows 8 Pro WMC, OS X Mavericks


    Quote Originally Posted by Coke Robot View Post
    A question, you have admin privileges yes?
    Yuo're asking me? Yes, I do, I'm administrator on my PC.

    Click image for larger version

    Quote Originally Posted by brummyfan View Post
    I have windows 8 Enterprise and have no Updates installed.
    As You can see, it's mostly Windows Defender definitions.
      My System SpecsSystem Spec

  10. #10


    New Jersey
    Posts : 114
    Windows 8.1 Pro X64


    I have ADMIN rights also. I've never had any checks or installs of updates according to the WU screen. As I said it never worked from day one of the install of W8.

    I opened up a case number with MS. Might as well use my Technet free support. Unfortunately I was told that almost no one in support knows too much about W8 as they weren't trained on it yet. Technet/MSDN versions are still considered betas. I thought they are the same as what will be available on Oct 26.
      My System SpecsSystem Spec

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