My son who is in college sent me his laptop that died so I could try to get it going for him...we are all very poor so I tend to spend a ton of time tackling things I probably shouldn't...but I guess it's fun to learn.
This was the first time I ever tried to take a laptop apart...two motherboards later and too many hours to count I finally got it back together and running good...yay...I thought!
I had no idea the Windows 8 product key was tied into this Bios until after I flipped the laptop over to look for the Product Key sticker I am so used to seeing and had to Google why it was not there.
Well now I have been on HP support site..on phone with Microsoft and they each say the other one can help me..so basically neither can. I did somehow upgrade to Windows 8.1 via some link and now I am unable to do any more upgrades without a product Key.
I see some product keys listed for sell on Ebay but they are all for 8.1 Pro...nobody lists any for the regular 8.1 or 8.
I would really like to get this back to my son with it activated and ready for updates etc.
Anyone have any suggestions on what I can do?
p.s. This laptop is also suffering form the dreaded "no audio device installed" problem..I was hoping to upgrade to Windows 10 to see if that would fix it..and if not then go back down to 8..I have spent HOURS and HOURS on that problem alone..
Thank you for your time.
This was the first time I ever tried to take a laptop apart...two motherboards later and too many hours to count I finally got it back together and running good...yay...I thought!
I had no idea the Windows 8 product key was tied into this Bios until after I flipped the laptop over to look for the Product Key sticker I am so used to seeing and had to Google why it was not there.
Well now I have been on HP support site..on phone with Microsoft and they each say the other one can help me..so basically neither can. I did somehow upgrade to Windows 8.1 via some link and now I am unable to do any more upgrades without a product Key.
I see some product keys listed for sell on Ebay but they are all for 8.1 Pro...nobody lists any for the regular 8.1 or 8.
I would really like to get this back to my son with it activated and ready for updates etc.
Anyone have any suggestions on what I can do?
p.s. This laptop is also suffering form the dreaded "no audio device installed" problem..I was hoping to upgrade to Windows 10 to see if that would fix it..and if not then go back down to 8..I have spent HOURS and HOURS on that problem alone..
Thank you for your time.
My Computer
System One
-
- OS
- Windows 8.1