Windows 8 and 8.1 Forums


windows 10 update on surface 3 stuck at 99%

  1. #1


    Posts : 3
    windows 8.1

    windows 10 update on surface 3 stuck at 99%


    I ran windows update troubleshooter and got 2 errors ..

    Windows update component must be repaired and error 0x80070490.

    I used all my data limit so it will be helpful if I can upgrade to windows 10 without have to download all over. Also I am a noob , so detailed instructions will be helpful.


    Thanks.

      My System SpecsSystem Spec

  2. #2


    Posts : 22,500
    64-bit Windows 10


    Hello ssps, and welcome to Eight Forums.

    You might see if using OPTION THREE below to completely reset Windows Update may be able to help you with this.

    Windows Update - Reset - Windows 7 Help Forums
      My System SpecsSystem Spec

  3. #3


    Posts : 3
    windows 8.1


    It says failed to reset update as bits service fails to stop. What to do now ?
      My System SpecsSystem Spec

  4. #4


    Posts : 22,500
    64-bit Windows 10


    If you like, you could try to manually stop the bits (Background Intelligent Transfer Service) service, and do OPTION THREE again.

    Services - Start, Stop, and Disable in Windows 8
      My System SpecsSystem Spec

  5. #5


    Posts : 3
    windows 8.1


    It says stopping , when I double click it options for start, stop etc are greyed out .
      My System SpecsSystem Spec

  6. #6


    Posts : 22,500
    64-bit Windows 10


    If Bits won't stop for you, then you could restart the computer and try again in case something may be causing it to hang.
      My System SpecsSystem Spec

windows 10 update on surface 3 stuck at 99%
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