Windows 8 and 8.1 Forums

Windows Update (Desktop ver) Blank Screen

  1. #1

    Posts : 1
    Windows 8.1

    Windows Update (Desktop ver) Blank Screen

    Hey all,

    I'm at my wits end with this problem. My Windows Update screen, the desktop version, remains blank except when 'checking for updates'; otherwise it refuses to show either the 'Install Updates for Your Computer' panel nor the 'Windows is Up to Date Panel' (e.g For some reason, I can still download and install updates through PC settings --> Update and Recovery, but I can't install anything through here; I'm not sure why only the metro tile is working. I've run sfc /scannow as well as followed all the steps here ( to reset Windows Update, but nothing works.

    Can anyone help? Thank you in advance!

    Click image for larger version

      My System SpecsSystem Spec

  2. #2

    Posts : 5
    Windows 7

    Couple things to try:

    1) Clear your browsers cache.

    2) Add the Microsoft Updates to Trusted Sites under Internet Options>Security. The sites are:

    Make sure 'Require Server Verification' is unchecked.

    3) Run Startup Repair to repair any damaged critical system files.
      My System SpecsSystem Spec

Windows Update (Desktop ver) Blank Screen

Similar Threads
Thread Forum
Windows Update , Blank screen and they System restore fail
Hi Guys, I have samsung ativ book 6 laptop with switchable graphics between Intel HD and ATI . I have holding off on windows update because it failed last two times and gave me black screen after logon. I had to restore during previous two occasions. But outstanding windows update KB's has...
Performance & Maintenance
Windows 8.1 Blank Lock Screen
Hi guys, I am new to this forum and would like to enlist your help with regards to a problem I've been having. A month ago I upgraded to Windows 8.1 (my computer started the upgrade automatically) and since then I have been having problems with my lock screen. When the computer powers on, the...
General Support
Black screen after 8.1 update Desktop and Laptop
Hello. I'm sure this has been asked many times but I'm new here and I really have to ask. I have windows 8 but lately it keeps asking me to upgrade to 8.1. This happens both on the desktop computer and the laptop. I refuse but the notice keeps coming over and over in a day. I tried the...
Drivers & Hardware
How to get screen to blank and windows 8.1 to nap
A cry of help from one whose laptop refuses to screenblank and also to go to sleep. I've tried the usual by going to Power Options and making sure everything is in sync there but nought works. I'm wondering if the following will help. Will the download work in Windows 8.1. I am referring to what...
General Support
Wake on LAN - Windows 8.1 - Blank Screen
Hi, I think I came up with a different issue on my WOL. It used to work before the 8.1 update. After update, it stopped working but not entirely. It does power the computer, but the screen stays blank / black and nothing else happen. In need to kill my Laptop by holding the power button to...
Network & Sharing
Windows 8 - Blank Screen After Install! Help
Hi all, new to the forum and hope someone can help! I had a quick search for Windows 8 yesterday and was shocked to see it was only 24.99 for an upgrade so I downloaded it, it installed and all went well. Then after about 2 to 3 minutes of starting to use it and playing around with the new design...
Installation & Setup
Windows 8 M1 blank desktop wallpaper problem
Hello I just installed Windows 8 M1 (6.1.7850.0.winmain_win8m1.100922-1508_x86fre_client-enterprise_en-us.iso) on an Acer Aspire One that I have in addition to my HP and successfully activated it with Build_7850_Activator.exe Version . The problem is the blank wallpaper desktop and a...
Installation & Setup

Eight Forums Android App Eight Forums IOS App Follow us on Facebook