Windows 8 and 8.1 Forums


how to get genuine windows 8.1 back?

  1. #1


    Posts : 1
    windows 8.1 professional

    how to get genuine windows 8.1 back?


    HEY
    I have HP 15 R210ne ENERGY STAR LAPTOP. I tried to partition my hdd and messed it up
    THAT MY LAP DIDNT TURN ON AND TOOK INTO A REPAIR SHOP NOT A AUTHORISED HP SERVICE CENTER BUT A USUAL COMPUTER REPAIR SHOP...THEY SAID MY WINDOWS WAS CORRUPTED AND IT NEEDS TO BE CHANGED AND A PIRATED COPY SHOULD BE INSTALLED. I SAID OK...I DIDNT MAKE ANY RECOVERY DISKS OR DIDNT COPY DOWN MY PRODUCT KEY...SO WHAT SHOULD I DO TO GET MY GENUINE WINDOWS 8.1 PROFESSIONAL WHICH CAME WITH LAPTOP??
    PLEASE HELP..A SMALL HELP WOULD BE GREAT..

      My System SpecsSystem Spec

  2. #2


    Contact HP and they will sell you a copy of the recovery disc.

    With a proper HP recovery disk you will not need a Install Key.
      My System SpecsSystem Spec

  3. #3


    Posts : 562
    W10 x64 pro and W8.1 x86


    I've not been in this situation, but shouldn't a clean install of W10 from an ISO file work ?

    My limited understanding is that the license key is embedded in the BIOS firmware on modern PC's and is already registered and activated with Microsoft. Older hardware (such as mine) has a license key sticker underneath.

    Would a clean install not work straight off here ?
      My System SpecsSystem Spec

  4. #4


    Posts : 2,690
    Windows 3.1 > Windows 10


    If the PC came with windows 8.1 - the product key is embedded into the Bios...
    You just need the setup media to reinstall the OS
    You can download 8.1 > Create installation media for Windows 8.1 - Windows Help
    You can download 10 > https://www.microsoft.com/en-us/soft...load/techbench

    You can clean install either OS
    The SHOP was blowing smoke ....
      My System SpecsSystem Spec

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