darkdragon88
New Member
- Messages
- 1
Hi everyone,
We have a laptop at work that came with Windows 8. We purchased a digital license for Windows 8 Pro (called Windows 8 Pro Pack) and used this for months. The SSD failed and I received and installed a new SSD. However, the laptop had Windows 8 OEM (no disk) so I am not able to obtain that version of Windows. I tried installing Windows 8.1 Pro from a disk from another laptop however the 8.1 Pro update obviously cannot use the Windows 8 Pro Pack product key. I tried finding an ISO for Windows 8 but all I got was the Enterprise 30 day edition and I am unable to put in my Windows 8 pro license.
I've contacted Acer but they want me to purchase a recovery disk. I've contacted Microsoft and they said I have to ask Acer.
If anyone could pass on their knowledge I would be greatly thankful!
Just FYI - I have the key that the BIOS used with the Acer Travelmate P653 but I am unable to use it as I do not have an installation of that version of Windows. I've tried changing the product key but I am unable to activate either the original Windows 8 key or the upgrade to Windows 8 Pro key we bought.
We have a laptop at work that came with Windows 8. We purchased a digital license for Windows 8 Pro (called Windows 8 Pro Pack) and used this for months. The SSD failed and I received and installed a new SSD. However, the laptop had Windows 8 OEM (no disk) so I am not able to obtain that version of Windows. I tried installing Windows 8.1 Pro from a disk from another laptop however the 8.1 Pro update obviously cannot use the Windows 8 Pro Pack product key. I tried finding an ISO for Windows 8 but all I got was the Enterprise 30 day edition and I am unable to put in my Windows 8 pro license.
I've contacted Acer but they want me to purchase a recovery disk. I've contacted Microsoft and they said I have to ask Acer.
If anyone could pass on their knowledge I would be greatly thankful!
Just FYI - I have the key that the BIOS used with the Acer Travelmate P653 but I am unable to use it as I do not have an installation of that version of Windows. I've tried changing the product key but I am unable to activate either the original Windows 8 key or the upgrade to Windows 8 Pro key we bought.
My Computer
System One
-
- OS
- Windows 8.1