Windows 8 OEM installation on a failed SSD

darkdragon88

New Member
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1
Hi everyone,

We have a laptop at work that came with Windows 8. We purchased a digital license for Windows 8 Pro (called Windows 8 Pro Pack) and used this for months. The SSD failed and I received and installed a new SSD. However, the laptop had Windows 8 OEM (no disk) so I am not able to obtain that version of Windows. I tried installing Windows 8.1 Pro from a disk from another laptop however the 8.1 Pro update obviously cannot use the Windows 8 Pro Pack product key. I tried finding an ISO for Windows 8 but all I got was the Enterprise 30 day edition and I am unable to put in my Windows 8 pro license.
I've contacted Acer but they want me to purchase a recovery disk. I've contacted Microsoft and they said I have to ask Acer.
If anyone could pass on their knowledge I would be greatly thankful!

Just FYI - I have the key that the BIOS used with the Acer Travelmate P653 but I am unable to use it as I do not have an installation of that version of Windows. I've tried changing the product key but I am unable to activate either the original Windows 8 key or the upgrade to Windows 8 Pro key we bought.
 

My Computer

System One

  • OS
    Windows 8.1

My Computer

System One

  • OS
    PC-DOS v1.0
    Computer type
    PC/Desktop
    System Manufacturer/Model
    IBM
    CPU
    Intel 8088, 4.77MHz
    Memory
    16K, 640K max
    Graphics Card(s)
    What's that?
    Sound Card
    Not quite
    Screen Resolution
    80 X 24 text
    Hard Drives
    dual 160KB 5.25-inch disk drives
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