Windows 8 and 8.1 Forums


Automatic updates no longer installing

  1. #1


    Posts : 6
    windows 8.1

    Automatic updates no longer installing


    Ive been having issues with downloading and installing windows updates since the beginning of August but only realised this was the case recently. After looking for solutions on the internet myself but to no avail, I posted on another forum and someone there spent a couple of days trying to help me - you can read the suggestions and the results in this thread:

    http://answers.microsoft.com/en-us/w...0-84492ca1a08d

    Can anyone suggest anything else?

      My System SpecsSystem Spec

  2. #2



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    Hi b56c,

    Welcome to the 8forums.

    Please fill in your system specs
    Please go to this site and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely.
    How to fill in your system specs:



    Please do the following:
    1. Open an admin command prompt
    2. Type sfc /scannow
    3. Reboot
    4. Type sfc /scannow
    5. Upload the log file, if the file is too large try a 3rd party uploader.
      My System SpecsSystem Spec

  3. #3


    Posts : 6
    windows 8.1


    Ive posted the system data as asked.

    Heres a link to the log:

    https://onedrive.live.com/redir?resi...int=file%2ctxt
      My System SpecsSystem Spec

  4. #4



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    I don't see any problem.
    What error do you get when you try to update?
      My System SpecsSystem Spec

  5. #5


    Posts : 6
    windows 8.1


    Can you access the thread (from another forum) in the link in my first post? All the details are there.

    Dont believe this. Ive just tried to download and install again and it has worked today - this has not happened with windows files since the beginning of August although other downloads have been fine.
      My System SpecsSystem Spec

  6. #6



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    You can find a few times in that thread that you have performed the sfc /scannow.
    But, whenever SFC says it can't fix problems you need to reboot the system in order for SFC to try to repair the problems and then try sfc/scannow again to see if the problems are fixed.
    I guess you didn't reboot after each sfc /scannow?
      My System SpecsSystem Spec

  7. #7


    Posts : 6
    windows 8.1


    Don't think I did but can't remember - I was just following instructions that I didn't understand.

    I'm downloading Windows 10 now manually as the 'reserve' icon still didn't appear even with all of the updates.

    Can you explain why the updates didn't download?
      My System SpecsSystem Spec

  8. #8



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    Most likely due to some problems with system files, corruption or something.
    That happens when you update windows, that is why it is important to check if the system files are fine when you have updated windows.
      My System SpecsSystem Spec

  9. #9


    Posts : 6
    windows 8.1


    So if windows is updating automatically, in the background, should I be checking from time to time that the system files are ok, or only when there seems to be a problem? How do I check the files are fine?
      My System SpecsSystem Spec

  10. #10



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    You should check from time to time if there are updates installed, only if there are new updates installed then you should perform the sfc/scannow command.
    If the files are fine, sfc will say "Windows Resource Protection did not find any intergrity violation"
      My System SpecsSystem Spec

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Automatic updates no longer installing
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